01622 676982
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Burroughs on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burroughs. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Burroughs and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Burroughs performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Burroughs and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Burroughs compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Burroughs offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Probate
Dr Scott
Collected on:
Tobias Burrough was appointed Executor by our late Mother. After 7 years of poor communication, poor services, poor admin and failing to carry out their duties, we took them to the High Court and they were removed by High Court Order!!!
Their fees for the last 6 years were zero, as ordered by the Judge. They are currently being investigated by the SRA and LSO.
BEWARE!!!!!!!!!
Was this review helpful?
Matter Type:
Divorce
Michael
Collected on:
I found Burroughs to be extremely helpful & very professional while handling my divorce. I would recommend them.
Was this review helpful?
Ben
Collected on:
Under no circumstances will I ever recommend Burroughs Solicitors to anybody after the way they chose to deal with me and my case.
After an initial consultation, and a brief exchange of emails between myself and Toby Burroughs himself, where he confirmed he would represent me in court, he proceeded to completely ignore any further attempts I made to contact him. I had emailed multiple times over the last 3 weeks, repeatedly made phone calls and left messages with his colleagues, each time being told he was unavailable and that he would get back to me right away. This was proved to be completely untrue.
I only got a response from him when I said I would need to start looking for legal assistance elsewhere, and he replied within the hour. Unfortunately he gave me the silent treatment yet again and after another week of trying and failing to get in touch, he failed to show his face at my court hearing today and I had to go in alone.
The outcome of my hearing was not what I had hoped for and had I been represented by someone who actually cared I may have had a different result. To say I feel angry and let down is an understatement.
Was this review helpful?
Deoraj
Collected on:
I had a excellent experience with this firm,they are very polite and professional,no wasting time. Get your job done.
Was this review helpful?
Matter Type:
Business Crime
Fiona
Collected on:
Very good communication and very supportive throughout
Was this review helpful?
Karen
Collected on:
Toby was appointed to act for me and I am so glad he was. He listened, understood the complexity of the situation, gave excellent advice and was kind and caring. Toby is a criminal lawyer and sometime people like me, who never thought they would need a criminal lawyer can find themselves in difficult circumstances and need help. Toby was excellent, I hope I never need his services again but I do recommend him highly.
Was this review helpful?
Yvonne
Collected on:
Dealt with Toby and cant thank him enough for all his commitment to making our move a successful one. was fully updated on every change and felt that we were receiving a personal touch each and every time. It was a smooth process and was made aware of and given advice on things that I wouldn't of even challenged. would highly recommend this company. and last but not least his secretary Susan was always available when Toby was out of the office
Was this review helpful?
Ashleigh
Collected on:
I have had toby Burrough help me on a few occasions I could not recommend him enough! He in my opinion did everything he could to help the truth come out and win me my case I have used him a couple times and going back to toby just proves how safe I feel with him as my solicitor. He says things as it is and I fully respect him for that.
Was this review helpful?
Lee
Collected on:
Acting on behalf of me as my solicitor. I found the service the way I was treated and they’re fit so they went to outstanding excellent service really helpful really caring really understanding 10/10 👍👍👍👍👍
Was this review helpful?
Matter Type:
Assault
Akintayo
Collected on:
I have received the most horrible, unprofessional and unhelpful legal service from Burroughs solicitors all throughout my criminal case. There was absolutely no communication and guidance even though I kept chasing. Toby Burroughs was always busy and out of reach. It was sooo much frustration dealing with such a cowboy law firm holding on to Legal aid even though they never represented me, never appeared in court and never even wrote a letter on my behalf. When I said I didn't need their service anymore, they still held onto legal aid so I couldn't go to any other solicitor but had to pay privately.
Thank the good Lord at the criminal case trial, the Judge threw out the case anyway.
Now I know that in every field of work there are those good at thier work and those only interested in the money.
Please avoid at all cost!!
Was this review helpful?
