Deborah
Collected on:
Conveyance
Simon and the team kept me up to date with the conveyancing of the house sale. The fees were close to the estimate and all went smoothly with the exchange and completion.
Was this review helpful?
01227763939
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Furley Page LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Furley Page LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Furley Page LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Furley Page LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Furley Page LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Furley Page LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Furley Page LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Deborah
Collected on:
Simon and the team kept me up to date with the conveyancing of the house sale. The fees were close to the estimate and all went smoothly with the exchange and completion.
Was this review helpful?
Tee
Collected on:
My experience with Furley has been quite disappointing. Their lack of due diligence and unhelpful attitude have caused me additional stress and costs. They have not taken responsibility for their actions, and their handling of the situation has been poor. I suggest reconsidering their recommendation in the future, as their customer service and problem resolution need significant improvement.
Was this review helpful?
Paul
Collected on:
I have dyslexia and initially was overwhelmed by thought of going through the purchase of a Shared Ownership Property. Simon and his team were superb from the outset. They clearly went through every step with me, detailed what I needed to do in order. Totally impressed and grateful to them. Excellent value for money. High recommend.
Was this review helpful?
DMA
Collected on:
Luke Page acted for me in a Will transaction. The service was given in a timely manner. I was provided with sound advice and Luke was always available when I called.
Deborah Trott also acted for me on a residential property matter. Deborah gave practical advice on various matters during the transaction. She always returned my calls and emails and had a friendly approach considering some of the difficulties of the transaction.
I would highly recommend these two lawyers again.
Was this review helpful?
William F C
Collected on:
After my experience with FurleyPage as executor of my sister’s will, I would not
recommend appointing a lawyer as sole executor; better to avoid choosing one as
an executor at all for, for FP have taken weeks to effect what any layman could
bring about in a day or two.
FP, or its agent Heather Dunlop. took 5-6 weeks to obtain an address book needed
for a funeral to go ahead, with the result that the funeral took place eight weeks
after the death; similarly, it took three months to find a courier to ship certain items
to me here in Canada (two days only were needed for actual transport).
I have asked (six months ago and counting) for explanations/justifications of FP’s
actions or rather inactions, but my request is ignored as are other matters that have
puzzled me.
Whether or not the probate and tax report were handled in the same lackadaisical
way, I know not.
It is true that I have been forced to communicate by email only, and face-to-face I
might have been better satisfied, and then able to join those happy ‘customers’ that
have sung Heather Dunlop’s praises elsewhere; however, my overall impression is that lawyers are
just too busy to give their full attention to acting as the executor of a will.
Was this review helpful?
Linda
Collected on:
The service I received was absolutely amazing. Kelly Richardson was very professional. Would recommend Furley Page for a great service.
Was this review helpful?
Matter Type:
Corporate Law
Shaen
Collected on:
We recently sold a business in Kent using Tony Chester and Will King at Furley Page's Chatham office. They were really excellent. Very professional and pleasant to deal with and gave clear, practical advice. The transaction went through satisfactorily thanks in no small part to them.
Was this review helpful?
Matter Type:
Probate
Michael
Collected on:
Awful Three communications NONE acknowdledged when a Solicitor is Appointed Executor BEWARE! equals no contract with the living not answerable to anyone other than chum network or elongated civil action.
Buyer BEWARE
Was this review helpful?
Matter Type:
Disputed Probate
Tania
Collected on:
Having paid over £2,000, I was subsequently informed by another solicitor that the legal advice provided by Furley Page, in relation to my late father's estate, was wrong. Their advice only applied if there was a will; my father did not leave a will. In response to my complaint, a Senior Partner at Furley Page acknowledged I had been given that advice. However there was no admission of error; no accountability; no apology. I was advised to refer the matter to the Legal Ombudsman. They made me feel insignificant.
Was this review helpful?
Matter Type:
Disputed Probate
Tania
Collected on:
Very distressing experience, at a time when I was under immense stress. If you are offered a trainee solicitor, say no. Everything will take longer and you will be charged for the trainee's time (£192 per hour) plus the supervisor's time (up to £390 per hour) to check their work, even if you only want a few words changed in a letter. They charge for everything: letters and emails before you have seen their terms of business; amendments to letters where your instructions have not been understood; clarification of information they have provided that is ambiguous; unnecessary emails and phone calls; administrative tasks; emails to tell you how much you are being charged; reviewing work they have already charged for; internal communication. I would not recommend this firm.
Was this review helpful?