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Burrows

0208 904 7725
5.0/5
131 Client Reviews Leave a review

Established in 1935, we are a trusted and cost-effective law firm, specialising in family law, wealth protection, and property matters in Essex, Hertfordshire, and Middlesex. Our team of professionals are dedicated to ensuring a seamless and stress-free experience for all of our clients. With our wide-ranging expertise, we can handle all of your legal needs with exceptional care and attention to detail. Read more...

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Burrows
Burrows

Accreditations

accreditation
accreditation
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Available lawyers at Burrows

Katrina Whyard

5.0 out of 5
(65)
Solicitor

Alexandra Bartlett

5.0 out of 5
(56)
Solicitor

Janice Bartlett

5.0 out of 5
(3)
Solicitor

How Burrows Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Housing & Property
1st / 26
227th / 4260
Family Law
1st / 1
618th / 3858
Wills, Trusts & Probate
2nd / 2
523rd / 3518
Commercial Property
1st / 1
452nd / 3339

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    127

  • Very Good

    4

  • Average

    0

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jody
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jody

January 13, 2025

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Collected on:

Excellent solicitors

Throughout our (somewhat complicated) remortage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

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Janet
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Janet

December 29, 2024

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Collected on:

House sale/purchase

Received good help and advice for my first sale/purchase in 50 years.

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Julie
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Julie

December 27, 2024

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Collected on:

Excellent professional conveyance

Excellent professional and empathetic experience.

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Mr & Mrs Dowton
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Mr & Mrs Dowton

December 18, 2024

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Collected on:

House Move

Very impressed with the service received by both Katrina and Alexandra. Very professional. Lovely to work with 2 such efficient people. Will definitely recommend to others and if we need a solicitor in the future, we will definitely use Burrows again.

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Jay
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jay

December 13, 2024

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Collected on:

Purchase of flat in Nevember 2024

I found Burrows to be very efficient, on the ball and very easy to contact. Questions I had were answered swiftly and with my interests at heart. This was important, I was not made to feel I was wasting anyone's time: I felt I, as the customer/ client, was central to what they were doing. To this end the service is excellent and the advice/ guidance given was clear and objective.

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Steve
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Steve

December 12, 2024

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Collected on:

Professional, courteous and very helpful

First time buyers and they were recommended by our mortgage advisor. Very patient with us getting all details for them and very professional

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Jason and Nicky
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jason and Nicky

December 11, 2024

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Collected on:

House purchase

Very difficult purchase over 5 months to get it over the line , dealt with everything in a very professional manor , would highly recommend them , especially Alexandra

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Jasper
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jasper

December 06, 2024

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Collected on:

Sale of flat

Good service from Katrina. Responded quickly to questions and any issues. Pleased with how it all went.

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Allie
Housing & Property

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Allie

December 05, 2024

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Collected on:

The best solicitor!

Katrina was amazing from start to finish. Having never bought a property before she made sure we understood everything every step of the way! Would definitely use again!

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Reviews collected from

Jody

Jody

January 13, 2025

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Collected on:

Jody

Throughout our (somewhat complicated) remortgage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

Was this review helpful?

ewelina
Housing & Property

Matter Type:

Residential Conveyancing

ewelina

October 08, 2024

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Collected on:

ewelina

I can highly recommend Alexandra. Amazing services throughout the whole house sell/buy process.

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James

James

November 01, 2022

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Collected on:

James

We had an excellent experience dealing with Burrows recently, and in particular with Alexandra.
Quick, polite and concise the process was explained clearly and went without a hitch. I’m a lawyer myself and was grateful for the both the manner in which her advice was delivered as well as for the quality of the advice itself.
We finally have a go-to firm of solicitors in the village!

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Marianne

Marianne

July 03, 2022

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Collected on:

Marianne

Burrows solicitors have been just brilliant during our house sale. The one thing that really stood out is their impeccable communication and the speed at which they worked – our sale was complete in just under 7 weeks! Alexandra never left me waiting for an answer and always picked up her calls and emails. She updated me several times a week and just made me feel taken care of. I frankly wish I had more properties to sell just to continue working with Burrows!

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Richard

Richard

November 13, 2020

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Collected on:

Richard

I have been meaning to write this review for some time, my fault for not doing it sooner - but I still feel strongly enough to want to write this...over the years I have had mixed experiences in my dealings with members of the legal profession, however I can say without hesitation that the two ladies that work in the Sawbridgeworth office are indeed a credit to their profession.

They were pleasant, courteous, helpful and professional - and equally important they prioritized delivering a good service to me. They both clearly saw me as a customer as well as a client (rather than being treated as a wallet as well as client - which is an attitude some solicitors seem to adopt).

So all in all it was a refreshing experience and I have no hesitation in recommending their services.

Richard

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Burrows are accredited by

accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Arrangements Following Divorce
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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