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How Burrows Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    137
  • Very Good

    6
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Teodora

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Teodora

March 27, 2025

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Excellence in service

Katrina is an excellent professional and have made all the difference in our Purchase. The most efficient and responsive solicitor I ever dealt with. From when we returned the paperwork to her which was on 10 March it's been now 17 days and we completed the deal. I have my keys and walking in my home. Excellent and prompt communication. Very responsive on calls as well as emails. This was wonderful and stress free experience for us thanks to Katrina. I would recommend to anyone who needs a solicitor. Thank you Katrina for also being formal but friendly in the same time!

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Veselina

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Veselina

March 25, 2025

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Feedback Veselina

Kathrina was absolutely brilliant in, super speedy, quick responds and generally move things forward in exceptional time! If you can imagine a house purchase completed within a month of offer acceptance! That says enough. She is not a person of many words however does a great job. Only thing is sometime you need to prompt for further clarification however when you do ask she is coming back to you before you blink :) . Great experience and will certainly recommend her to all my friends, already did to my sister.

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Jennifer

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jennifer

March 19, 2025

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Review of our experience buying and selling property

Overall I was very impressed with how quick and efficient Katrina was at every step. I was also very appreciative of her being available to speak to on the phone whenever we had any queries. She also explained things that we were unclear about and reassured us. She also ensured that everything on our part was fully complete on our completion day to avoid any problems. She certainly made the process easy and clear. I was also impressed with how open and friendly the rest of the team were at Burrows in supporting us with filling in paperwork at the initial stages. Definitely, better than previous solicitors we have used and would highly recommend.

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Jesse

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jesse

March 19, 2025

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Katrina at Burriws

Katrina has been an angel. I’ve bought and sold multiple times and being honest my experience this time has been impeccable, Katrina has been accessible, responsive, fast, engaging and totally prefessional. It’s all been about team work and persistence. I’ll never use anyone else and I doubt anyone out there is this good. I’ll be recommending her to anyone that I know is going through what can be quite a stressful life event. An absolute star. I’d buy again just so I can work with her 🤣

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Maya

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Maya

March 12, 2025

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A fantastic service

Alexandra took the stress out of the legalities of buying our home. She was responsive, efficient and a pleasure to work with. She explained things thoroughly and made the process run as smoothly as possible. I would certainly recommend her to others. Thank you Alexandra- you were excellent.

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Stella

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Stella

March 11, 2025

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Acting on my behalf for a house sale.

Katrina was very supportive during some rather trying times over the whole process of selling my house.
She was always exceedingly prompt in addressing my concerns and I believe gave a true assessment of how things stood.
If Katrina was not available, then Alexandria very efficiently took over.

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Paul, Pauline Anderson

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Paul, Pauline Anderson

February 27, 2025

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House move from Herts to West Sussex.

Katrina Whyard was a very pleasant, professional solicitor . Katrina's communication skills were really appreciated. I felt confident to take her good legal advice . Thank you.

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Anonymous

Matter Type:

Residential Conveyancing

Anonymous

February 25, 2025

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Brilliant

I would 100% recommend Alexandra at Burrows solicitors. Alexandra was so professional, very knowledgeable, efficient , helpful and so much more. As anyone knows buying and selling can be stressful but Alexandra had a way of taking the pressure away she would always explain things and reassure me. She was always so efficient in dealing with the process each step of the way. Alexandra was so helpful in everything she did. She always updated me each step of the way so I always knew what was happening and when. Both Katrina and Janice were really good too as if Alexandra wasn't in due to annual leave they would update me. Overall Burrows Solicitors are just brilliant.

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Leonie

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Leonie

February 13, 2025

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Excellent work from Katrina

I was lucky enough to be recommended Katrina as a first time buyer. I had absolutely no idea what I was doing and Katrina was patient and communicative. If there were issues behind the scenes, they were resolved before they got to me.

I’ve heard many horror stories but that was not my experience at all. I couldn’t recommend her enough.

Smooth service with buying a home - who knew!

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Jenefer

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Wills

Jenefer

February 11, 2025

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New Will's

We were complete novice in what to do for our Will's, Alexandra was extremley professional and very knowledgeable. We had a very pleasant experience and discovered that the whole process was far easier than we thought. Using a professional like Alexandra ensured that all our questions and worries were easily covered and we highly reccomend Burrow Solicitors.

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Reviews collected from

Jody

Matter Type:

Residential Conveyancing

Jody

January 13, 2025

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Jody

Throughout our (somewhat complicated) remortgage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

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ewelina

Matter Type:

Residential Conveyancing

ewelina

October 08, 2024

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ewelina

I can highly recommend Alexandra. Amazing services throughout the whole house sell/buy process.

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James

James

November 01, 2022

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James

We had an excellent experience dealing with Burrows recently, and in particular with Alexandra.
Quick, polite and concise the process was explained clearly and went without a hitch. I’m a lawyer myself and was grateful for the both the manner in which her advice was delivered as well as for the quality of the advice itself.
We finally have a go-to firm of solicitors in the village!

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Marianne

Marianne

July 03, 2022

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Marianne

Burrows solicitors have been just brilliant during our house sale. The one thing that really stood out is their impeccable communication and the speed at which they worked – our sale was complete in just under 7 weeks! Alexandra never left me waiting for an answer and always picked up her calls and emails. She updated me several times a week and just made me feel taken care of. I frankly wish I had more properties to sell just to continue working with Burrows!

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Richard

Richard

November 13, 2020

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Richard

I have been meaning to write this review for some time, my fault for not doing it sooner - but I still feel strongly enough to want to write this...over the years I have had mixed experiences in my dealings with members of the legal profession, however I can say without hesitation that the two ladies that work in the Sawbridgeworth office are indeed a credit to their profession.

They were pleasant, courteous, helpful and professional - and equally important they prioritized delivering a good service to me. They both clearly saw me as a customer as well as a client (rather than being treated as a wallet as well as client - which is an attitude some solicitors seem to adopt).

So all in all it was a refreshing experience and I have no hesitation in recommending their services.

Richard

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Burrows are accredited by

accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Arrangements Following Divorce
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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