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How Burrows Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    131
  • Very Good

    4
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Leonie

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Leonie

February 13, 2025

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Collected on:

Excellent work from Katrina

I was lucky enough to be recommended Katrina as a first time buyer. I had absolutely no idea what I was doing and Katrina was patient and communicative. If there were issues behind the scenes, they were resolved before they got to me.

I’ve heard many horror stories but that was not my experience at all. I couldn’t recommend her enough.

Smooth service with buying a home - who knew!

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Jenefer

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Wills

Jenefer

February 11, 2025

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Collected on:

New Will's

We were complete novice in what to do for our Will's, Alexandra was extremley professional and very knowledgeable. We had a very pleasant experience and discovered that the whole process was far easier than we thought. Using a professional like Alexandra ensured that all our questions and worries were easily covered and we highly reccomend Burrow Solicitors.

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Pat

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Pat

January 26, 2025

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Collected on:

House selling and purchasing

I can't thank Alexandra enough for her help and efficiency. She made what could have been a stressful period much easier. It was a pleasure to deal with her, and if I have need of a solicitor in the future, she will certainly be my first call.

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Kelvin wheatcroft

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Transfer of title

Kelvin wheatcroft

January 23, 2025

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Collected on:

Professional & Efficient

I recently used Burrows Solicitors and was hugely impressed with the service j received and the professionalism shown by Katrina Whyard through out the transaction

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Jody

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jody

January 13, 2025

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Collected on:

Excellent solicitors

Throughout our (somewhat complicated) remortage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

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Janet

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Janet

December 29, 2024

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Collected on:

House sale/purchase

Received good help and advice for my first sale/purchase in 50 years.

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Julie

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Julie

December 27, 2024

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Collected on:

Excellent professional conveyance

Excellent professional and empathetic experience.

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Mr & Mrs Dowton

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Mr & Mrs Dowton

December 18, 2024

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Collected on:

House Move

Very impressed with the service received by both Katrina and Alexandra. Very professional. Lovely to work with 2 such efficient people. Will definitely recommend to others and if we need a solicitor in the future, we will definitely use Burrows again.

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Jay

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jay

December 13, 2024

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Collected on:

Purchase of flat in Nevember 2024

I found Burrows to be very efficient, on the ball and very easy to contact. Questions I had were answered swiftly and with my interests at heart. This was important, I was not made to feel I was wasting anyone's time: I felt I, as the customer/ client, was central to what they were doing. To this end the service is excellent and the advice/ guidance given was clear and objective.

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Steve

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Steve

December 12, 2024

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Collected on:

Professional, courteous and very helpful

First time buyers and they were recommended by our mortgage advisor. Very patient with us getting all details for them and very professional

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Reviews collected from

Jody

Matter Type:

Residential Conveyancing

Jody

January 13, 2025

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Collected on:

Jody

Throughout our (somewhat complicated) remortgage, Katrina and the team at Burrows have been nothing short of excellent. Whenever I contacted them with a question or for clarification I received a very prompt and clear reply which allowed everything to run very smoothly. I would highly recommend using their services, and will be using them again in the future. Once again, a very big thank you to everyone on the team there, especially to Katrina!

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ewelina

Matter Type:

Residential Conveyancing

ewelina

October 08, 2024

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Collected on:

ewelina

I can highly recommend Alexandra. Amazing services throughout the whole house sell/buy process.

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James

James

November 01, 2022

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James

We had an excellent experience dealing with Burrows recently, and in particular with Alexandra.
Quick, polite and concise the process was explained clearly and went without a hitch. I’m a lawyer myself and was grateful for the both the manner in which her advice was delivered as well as for the quality of the advice itself.
We finally have a go-to firm of solicitors in the village!

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Marianne

Marianne

July 03, 2022

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Marianne

Burrows solicitors have been just brilliant during our house sale. The one thing that really stood out is their impeccable communication and the speed at which they worked – our sale was complete in just under 7 weeks! Alexandra never left me waiting for an answer and always picked up her calls and emails. She updated me several times a week and just made me feel taken care of. I frankly wish I had more properties to sell just to continue working with Burrows!

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Richard

Richard

November 13, 2020

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Richard

I have been meaning to write this review for some time, my fault for not doing it sooner - but I still feel strongly enough to want to write this...over the years I have had mixed experiences in my dealings with members of the legal profession, however I can say without hesitation that the two ladies that work in the Sawbridgeworth office are indeed a credit to their profession.

They were pleasant, courteous, helpful and professional - and equally important they prioritized delivering a good service to me. They both clearly saw me as a customer as well as a client (rather than being treated as a wallet as well as client - which is an attitude some solicitors seem to adopt).

So all in all it was a refreshing experience and I have no hesitation in recommending their services.

Richard

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Burrows are accredited by

accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Arrangements Following Divorce
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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