Request a callback

Book an appointment

How Burrows Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Burrows on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Burrows. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Burrows performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Burrows and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Burrows compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Burrows offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    123
  • Very Good

    4
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mr & Mrs Dowton

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Mr & Mrs Dowton

December 18, 2024

Report to admin

Collected on:

House Move

Very impressed with the service received by both Katrina and Alexandra. Very professional. Lovely to work with 2 such efficient people. Will definitely recommend to others and if we need a solicitor in the future, we will definitely use Burrows again.

Was this review helpful?

Jay

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jay

December 13, 2024

Report to admin

Collected on:

Purchase of flat in Nevember 2024

I found Burrows to be very efficient, on the ball and very easy to contact. Questions I had were answered swiftly and with my interests at heart. This was important, I was not made to feel I was wasting anyone's time: I felt I, as the customer/ client, was central to what they were doing. To this end the service is excellent and the advice/ guidance given was clear and objective.

Was this review helpful?

Steve

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Steve

December 12, 2024

Report to admin

Collected on:

Professional, courteous and very helpful

First time buyers and they were recommended by our mortgage advisor. Very patient with us getting all details for them and very professional

Was this review helpful?

Jason and Nicky

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jason and Nicky

December 11, 2024

Report to admin

Collected on:

House purchase

Very difficult purchase over 5 months to get it over the line , dealt with everything in a very professional manor , would highly recommend them , especially Alexandra

Was this review helpful?

Jasper

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Jasper

December 06, 2024

Report to admin

Collected on:

Sale of flat

Good service from Katrina. Responded quickly to questions and any issues. Pleased with how it all went.

Was this review helpful?

Allie

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Allie

December 05, 2024

Report to admin

Collected on:

The best solicitor!

Katrina was amazing from start to finish. Having never bought a property before she made sure we understood everything every step of the way! Would definitely use again!

Was this review helpful?

Billie

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Billie

November 27, 2024

Report to admin

Collected on:

Efficient and in prompt responding

Great communication and felt confident in the service provided

Was this review helpful?

Myros

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

Myros

November 26, 2024

Report to admin

Collected on:

Best Solicitor out there!

Katrina was a fantastic conveyancing solicitor. Throughout the process she kept me updated at all times. If ever I had a question, I could email her & expect a response within half a day. It was a pleasure to deal with her.

We had quite a complicated purchase of a grade 2* listed building & Katrina was extremely thorough in all her questions.

I was very happy with the amount of information she obtained from various sources to aid my purchase.

I would wholeheartedly recommend Katrina to anyone.
She helps to make the buying process simple & easy.

I would say that it was real value for money & great service all round.

She is a credit to the firm! Any company would be lucky to have her working with there clients.

Was this review helpful?

David

Verified review

This review has been left by a verified client who used Burrows.

Matter Type:

Residential Conveyancing

David

November 13, 2024

Report to admin

Collected on:

Excellent service

We used Alexandra for the conveyancing on a probate sale. The process was simple and pretty much effortless for us, Alexandra dealt with everything. We were very pleased with the process.

Was this review helpful?

Reviews collected from

ewelina

Matter Type:

Residential Conveyancing

ewelina

October 08, 2024

Report to admin

Collected on:

ewelina

I can highly recommend Alexandra. Amazing services throughout the whole house sell/buy process.

Was this review helpful?

James

James

November 01, 2022

Report to admin

Collected on:

James

We had an excellent experience dealing with Burrows recently, and in particular with Alexandra.
Quick, polite and concise the process was explained clearly and went without a hitch. I’m a lawyer myself and was grateful for the both the manner in which her advice was delivered as well as for the quality of the advice itself.
We finally have a go-to firm of solicitors in the village!

Was this review helpful?

Marianne

Marianne

July 03, 2022

Report to admin

Collected on:

Marianne

Burrows solicitors have been just brilliant during our house sale. The one thing that really stood out is their impeccable communication and the speed at which they worked – our sale was complete in just under 7 weeks! Alexandra never left me waiting for an answer and always picked up her calls and emails. She updated me several times a week and just made me feel taken care of. I frankly wish I had more properties to sell just to continue working with Burrows!

Was this review helpful?

Richard

Richard

November 13, 2020

Report to admin

Collected on:

Richard

I have been meaning to write this review for some time, my fault for not doing it sooner - but I still feel strongly enough to want to write this...over the years I have had mixed experiences in my dealings with members of the legal profession, however I can say without hesitation that the two ladies that work in the Sawbridgeworth office are indeed a credit to their profession.

They were pleasant, courteous, helpful and professional - and equally important they prioritized delivering a good service to me. They both clearly saw me as a customer as well as a client (rather than being treated as a wallet as well as client - which is an attitude some solicitors seem to adopt).

So all in all it was a refreshing experience and I have no hesitation in recommending their services.

Richard

Was this review helpful?

M

M

August 09, 2019

Report to admin

Collected on:

A client

I went in to arrange for a decleration of divorced to be proved. Right from the start Ms Barlett was very helpful and arranged for this to be done in a very timely manner. I would recommend Burrows in Sawbridgeworth.

Was this review helpful?

Burrows are accredited by

accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Arrangements Following Divorce
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
Book an appointment