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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Duffield Harrison LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Duffield Harrison LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Duffield Harrison LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Duffield Harrison LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Duffield Harrison LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Duffield Harrison LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Duffield Harrison LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Nick
Collected on:
Contacted the Hoddesson branch via phone on 3 occasions over a 5 day period , each time was promised that someone would get back to me, no response, no return phone call. Made to feel ‘not worthy’ on the 2 follow up phone calls
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rita
Collected on:
I would like to say how extremely impressed with the care and efficiency of Miss Sheldon Burgher, Solicitor with Duffield and Harrison Hertford, in renewing our Wills and setting up Power of Attorney but most of all her handling my dear sister’s estate, which I might say was not an easy one.
Sheldon answered all questions I had in an easy-to-understand way, she was also very supportive when an unexpected situation arose and dealt with it quickly and professionally. Thank you Sheldon I will certainly use your services in the future. Rita Dixon.
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Jessica
Collected on:
We were looking for legal help in what should have been a straight forward house purchase situation. We chose Duffield Harrison as they were recommended and a 2 minute walk from my mother's house, which they were made very aware of, so that papers etc could be signed in person rather than having to deal with technology and post etc. This should have also saved time. This was was repeatedly overlooked, ignored, forgotten. Papers were delayed, not sent in full and deadlines missed, to the point where the sale almost fell through.
The administration at the front desk was helpful as they could be, but the legal support, attention to detail and accuracy was very far from value for money.
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Matter Type:
Residential Conveyancing
Charlotte
Collected on:
Many thanks to Zaida who completed our house purchase swiftly and smoothly and even attempted to help us with issues we were having with the sale of our flat (via a different solicitor). Easy communication via email. Reasonable prices too. Would recommend.
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be
Collected on:
Recommended by our housing developer, Biased and unfair representation. Failed to make us aware of clauses that have affected the value of our property. Rude unhelpful responses which are in favour of developer rather than providing helpful advice as the customer.
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Matter Type:
Residential Conveyancing
Susan
Collected on:
My son was a first time buyer and as such I feel that he should have had more communication from the solicitor dealing with his purchase. It has been a long time since we bought and sold a house so our advice was out dated and this is why you employ a solicitor to guide you through the process.
He was forever emailing the solicitor on his flat purchase as he heard nothing and everything seemed to be last minute. When one letter was received it had incorrect dates and addresses on it. One email said the moving date would be in the month of July the next thing it was the last Monday in June so rush rush. Paperwork had to be got back to him by return and the fact that he missed out on £1200 on the Governments First time purchase scheme because the solicitor did not inform him he had to close his ISA before the date of exchange and have the certificate with him by this date. I find extremely poor service and hence why I'm writing this review.
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Matter Type:
Residential Conveyancing
Robbie
Collected on:
Thank you very much to Duffield Harrison LLP for helping us to buy our first home during a difficult year. They helped navigate the documents required. We was advised by many friends and family that this will be highly stressful and expect lots of problems yet this never happened. Duffield Harrison LLP made the process very simple, easy to understand and personal, we appreciate all the hard work they did on our behalf. Not only was it a great service, the price was extremely reasonable. Cannot fault this company and would recommend to everyone.
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Rod
Collected on:
We instructed the above Company to carry out the sale purchase of our properties. We had all our faith and trust in them to do the work on our behalf in the hope that everything would run smoothly and all the necessary enquiries and searches would all be done properly and as quickly as possible. As a professional Company or so we thought at the time, we did not expect that they would let us down so appallingly, as we were on our last move being senior citizens. After the completions had taken place and we had moved in paid their fees, after around 9 months later received letters from 3 to 4 separate companies informing us that we had over paid HMRC £10,000 in stamp duty as our property as a multiple dwelling. They just without our permission or checking the plans, survey report , details of our property which were all in our file , paid this money out. They should have been aware of this, and were negligent and inefficient. They did not even offer to get our money back for us and had to instruct one of the companies that had written to us to recover it on our behalf at a fee of 20%.
We are left devastated and out of pocket of £2000 through no fault of ours. When questioned by solicitors we instructed to recover this sum from them. They said they lost our file and did not see the word annexe and had no survey report or details of our property. This was ridiculous as being a Solicitors secretary myself in the past doing conveyancing this would have been impossible. Also the solicitor had it all in front of him when we wen t to sign our contracts.
Please beware, as we are now left out of pocket as they have not refunded us our hard earned money and also held back some £155 of ours and only gave it to us when they realised we were pursuing them to get our £2000 back. We should have done our research and never instructed such a company. We have been very distressed and been ill with all the heartache we have suffered and would not wish anyone else to go through the struggle we have been through and now still out of pocket of money we very much needed being a retired couple.
It has been an awful experience for us.
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Matter Type:
Purchase and Sale
Alexandra
Collected on:
Theoretically, they've should have represented my interests to buy a flat, but unfortunately, I felt they represented the seller's interests and not mine, as their client. Although I've notified the solicitor regarding a change the seller made, after the exchange of contracts, the solicitor decided to ignore us and sent a response after we asked some explanation, after a month. That advice also came after almost a month from completion. To specify that they've been recommended by the seller and I was naive enough to trust them. Not to mention, that I had to check the details every time, because mistakes were made regarding the address multiple times. Completely disappointed.
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Louise
Collected on:
This review is for a different branch.
We contacted several solicitors for the purchase or our new home. Duffield were the most responsive yet not the most expensive.
Steph was amazing, unlike solicitors we've used in the past, she kept us informed at every step of the process, letting us know what was happening and updating timescales as necessary. She set realistic time frames and kept us in the loop, even letting us know who to contact if we needed to whilst she had a day off.
The phones were always answered and emails and letters from Lorna were prompt and professional.
They managed to help us complete our purchase within 6 weeks of engaging them.
Thank you to Steph, Lorna and Danielle for their professional and efficient approach!
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