Verified review
This review has been left by a verified client who used Longmores Solicitors LLP.
Matter Type:
Wills
PN Welwyn Garden City
Collected on:
Executry
Longmore's handling of this matter has been highly satisfactory, and here I must highlight the efforts of Tina Pizzey, whose efforts have gone well above the call of duty.
She was confronted by a wall of falsehoods from National Savings & Investments, who would tell her they had transferred my late wife's holdings to my account but it was untrue and I could prove it.
Showing great patience with my frustration at the situation, she burrowed away and did eventually speak to someone at NS&I, who was surprisingly frank about the NS&I's procedural shortcomings.
Through her huge and tactful efforts, and using this new knowledge, she untangled the situation and (after weeks and months) the NS&I website was at last correctly updated.
For all this, Tina Pizzey deserves recognition.
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