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Collected on:
Avoid, poor communication and slow
Trying to get some paperwork done and I’ve chased them about 10 times via phone and email. The solicitor is always on holiday, they say they’ll call you back but never do. Often on lunch when you call through.
I’m in a situation where the paperwork needs to be completed ASAP so I can make arrangements with property - it’s months down the line and still unclear if they’ve even submitted it. No reference number provided, nothing. Good luck if you use these guys, you’ll be chasing and chasing….feels like they just want to fob you off!
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