This is the 2nd time i have reviewed Hayes connor. The first time i did they messaged me promising to make progress with my case if i took my review down but that was yet another lie. Hayes connor have been working on my case for well over a year with very little progress. My case I feel is straightforward, I have a written admission and apology from the company, a independent witness statement and have given them all the info they have requested. In fact I seem to have done more work then them.
It seems they like nice easy cases where they can earn a quick profit on a quick turn around. Even with my strong case the defendants Solicitor has failed to make any reasonable offer and most of the time ignores Hayes connor correspondence. I can only guess the defendants Solicitor holds Hayes connor with such little regard and know they have no real stomach or interest in pushing cases to trial. Twice now Hayes connor have told me that the defendant's have been sent a offer and have 21 days to reply. The first was a year ago and the 2nd recently. When I chase for a response I am told "The defendants case handler is on holiday" "they're ill" "they have had a death in the family" it is just endless. If Hayes connor are not prepared to stick to time limits set why would any defendants? When I have asked about moving my case to another Solicitor I get a response saying "you can but you must pay our costs" which by the way are extortionate. How they can charge so much for such a poor service is shocking. Please read all the reviews carefully and think carefully before using this firm.