It really feels like I wasted my time with this firm. I was strung along for over a year only to have my case dropped once they thought there was no chance of winning. Or at least this is how it appears to me. The reason for my case being dropped has still not been satisfactorily explained, so I suspect it was because they had to do something other than send out standard emails to earn their 25%. I’m sure a better law firm would have been able to drive a bus through my defendant’s response. I gave strong reasoning and evidence that contradicted all the points they made but it feels like Law Together didn’t even read my reply, let alone show a willingness to challenge the defendant.
And as for this responsive and compassionate service they advertise. Well, I didn’t receive any of that. I often had to contact them for updates, I could go weeks before my emails were replied to and I never once had a conversation with my Stage 2 solicitor about my case. She seemed more interested in telling me about her hourly rate than any of the emails I sent her. I’m left with the strong impression that she never read them. Then to close the case I was sent one cold, unsympathetic email and that was that! No empathy shown at all. And when I complained, all I received was a lot of bluster and gaslighting.
This is the first time I’ve used a NWNF law firm but I’m sure there must be better than this out there. I would shop around if I were you.