Matter Type:
Purchase and Sale
Mark
Collected on:
Avoid at all costs
Really terrible service throughout the entire buying/selling process. They have two separate teams who don't seem to speak to each other that doesn't help and we found actually speaking direct to our purchaser was far more efficient. However, you kind of expect this with solicitors.
The big issue was our solicitor at Latimer Lee, dealing with the purchase, forgot to pass on the intended moving date to our seller (that we and our buyer had been working to for a month) and we only found out the week we were due to move that this wasn't workable for our seller and had never been communicated to them. This ended up costing us over £600 in removal and storage costs and we were effectively homeless for a week.
When we made a formal complaint to Latimer Lee they said they'd investigate and despite chasing this up with them they haven't had the decency to get back to us over a month later. I'd avoid this company at all costs.
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