Olly
Collected on:
House sale.
We used JMR whilst buying a house. What should have been a very simple sale, what with there being no chain and we being first time buyers, turned into an almost 5 month ordeal, where our original paralegal was seemingly sacked (and we were then sent warning emails from JMR not to send our bank details to the employee, as if they had been trying to sc*m people post sacking) and the management showing no sense of empathy or leadership throughout the whole process. On top of all this, JMR’s communication was woeful. I wasn’t going to post a review as eventually the next paralegal we dealt with did a really sound job, however now, over 2 months after the sale has been completed, JMR has got back in touch requesting we send them documents again that we sent months ago as they now have requisitions from HMLR, one of which being to fix spelling mistakes in my name. Awful awful experience. Avoid JMR.
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