01452 522047
Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tayntons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tayntons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tayntons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tayntons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tayntons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tayntons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Tayntons .
Mr & Mrs Holford
Collected on:
Adam was very thoughtful and explained things in an easy to understand way. Our experience + service with him was excellent and we found him to be efficient and we found him to be efficient. we would recommend him to friends and colleagues requiring a solicitor.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tayntons .
P Sysum
Collected on:
Very Pleasing
Was this review helpful?
Suzie
Collected on:
I went to seek help with a family matter that I had struggled to resolved. Within30 minutes of meeting Sarah she told me what was needed. Within in hours she had served a letter and the action began. By the end of the matter it was dealt with in a few weeks including going to court the outcome was a relief after months prior hitting a dead end. Forever grateful. She cares about her clients with compassion and empathy.
A representative from Tayntons responded to this review on 02 December, 2024:
Thank you for your heartfelt feedback, Suzie. We're thrilled Sarah could provide swift and compassionate support to resolve your family matter.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tayntons .
Melvin WIld
Collected on:
We used Tayntons because they were recommended to us and we were not disappointed. Adam gave us excellent advice and was very polite and professional through the whole process. would not hesitate to use them again.
A representative from Tayntons responded to this review on 20 November, 2024:
Dear Melvin, Thank you for your kind feedback. We’re pleased Adam’s advice and professionalism met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Tayntons
Was this review helpful?
Verified review
This review has been left by a verified client who used Tayntons .
Matter Type:
Wills
Anonymous
Collected on:
We were fully guided with excellent explanation and knowledge from our solicitor. Thank you so much for all your help.
A representative from Tayntons responded to this review on 11 November, 2024:
Thank you for your kind review! We are delighted to hear that you received clear guidance and expert support from Adam. We are happy we could help!
Was this review helpful?
Alan
Collected on:
Rachel showed a friendly and knowledgeable approach to us both and guided us through the process of updating our wills.
A representative from Tayntons responded to this review on 04 November, 2024:
Thank you, Alan! I'm pleased to hear you felt supported and informed throughout the process with Rachel and the wills and probate team. Thank you for your kind words!
Was this review helpful?
trevor
Collected on:
Excellent service from the beginning well impressed 👍
A representative from Tayntons responded to this review on 31 October, 2024:
Thank you for your kind words! We’re delighted to hear that you were impressed with our service from the start. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. If you need anything else in the future, feel free to reach out!
Was this review helpful?
Verified review
This review has been left by a verified client who used Tayntons .
Matter Type:
Probate
Yvonne Obeng
Collected on:
Tayntons were very clear on the process and areas to consider, when constructing both documents.
thought it would be a complicated and lengthy process, however all done and explained in a timely manner. this reduced my anxiety of arranging these documents.
A representative from Tayntons responded to this review on 24 October, 2024:
Thank you for your feedback Yvonne! We are glad to hear that the process was clear and stress-free, and that Courtney was able to assist you effectively. We appreciate your kind words!
Was this review helpful?
Verified review
This review has been left by a verified client who used Tayntons .
Mrs Deborah Morse
Collected on:
At a time I needed support and guidance my solicitor was there to give both. He was reassuring with regard to some aspects of my case where and direct and knowledgeable with advice. To be in a legal situation at a time of grief is very hard to deal with however my solicitor gave me the confidence to work through and stay strong until the end.
A representative from Tayntons responded to this review on 14 October, 2024:
Thank you for your kind words, Deborah. We’re glad to hear that your solicitor provided the support and guidance you needed during such a difficult time.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tayntons .
Matter Type:
Wills
Susanne Warrilow
Collected on:
Very pleased, with all the information recieved and had full confidence in my solicitors handling of my affairs in a very sympathetic manner.
A representative from Tayntons responded to this review on 03 October, 2024:
Thank you for your kind words, Susanne. We're glad you felt confident and well-supported throughout the process.
Was this review helpful?
Brendan
Collected on:
I recently looked to Tayntons for some legal advise, only to spend several weeks still uninformed and receiving a "6 minute" phone call. I don't know if it's lack of communication from whoever deals with the emails or unprofessionalism actual legal advisors. After many emails and many times told, "we'll get back to you, we've told X person", I lost patience and trust. I even gave time for at least an apology after my last email, which also didn't happen. I am sorry to say this, but you need to do better.
Was this review helpful?
Laura
Collected on:
I sold my flat using Taynton's. It should have been a straightforward sale, but due to my landlord's (useless) solicitor the whole thing became a long-running ordeal. Throughout that, Nicola and Kate were really determined in chasing up delayed paperwork and I found that they were responsive whenever I got in touch for updates - which was daily by the end! I really appreciated them fighting my corner and found them detailed orientated and professional.
Was this review helpful?
Adrian
Collected on:
I contacted Tayntons to draft an agreement for me, and was informed that I needed to pay upfront for an hour's consultation, which I agreed to.
During the meeting, I received some tax advice—most of which I was already familiar with—and was surprised to be told near the end that they probably couldn’t draft the agreement. A week later, after following up, they confirmed this.
I raised a complaint in writing, but was eventually told that despite being unable to assist with the agreement, I had received "substantive and useful advice" in line with their fixed-fee meeting criteria.
For comparison, I consulted two other firms. Langley Wellington had in-depth phone conversations with me at no charge before concluding they lacked the necessary expertise. Willans, on the other hand, confirmed they could help and offered a free initial meeting with a partner.
Based on my experience, I can't recommend Tayntons. There are other firms that won’t charge upfront for an initial consultation and offer clearer guidance on what they can and cannot do.
Was this review helpful?
Nathan
Collected on:
This solicitor has held up a relatively simple conveyancing chain repeatedly. Not through challenges of complex enquires, though lack of resource or timely review. I would not recommend this solicitor for conveyancing.
Was this review helpful?
ian
Collected on:
They were very friendly and helpful.
Was this review helpful?
At Tayntons we believe the key to our longevity and success is not only down to our ability to adapt and keep ahead of our fast-paced environment, but also the approachable and reassuring nature of our staff. We employ over 60 people and have helped thousands of clients, many of whom come back time and time again. Our staff take part in regular training and development initiatives to enhance their skills and we have been awarded an excellence mark by the Law Society as a result. We encourage our staff to follow the high-performance benchmarks of excellence, consistency and accountability.
