Steven
Collected on:
Had no time for me!
Telephoned to arrange a meeting so i could arrange my will and see the benefits of making them my executer taking the pressure of a member of my family to be responsible. I never managed to speak to Lynn but a member of staff named Julie advised they were too busy and to maybe look at another solicitor, which i did and got everything set up with Smith and Grant who couldn't of been more helpful and professional.
I do think Julie was rude and certainly had no time for my enquiry, but to lose a customer that easy surely is far from professional, But in long run i am all set and the worry of caring for my loved ones has lifted, thank you SMITH AND GRANT .
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