01255440363
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Kew Law Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Kew Law Llp. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Kew Law Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Kew Law Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Kew Law Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Kew Law Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Kew Law Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Divorce
Jane
Collected on:
This review is for a different branch.
Kew Law dealt with my divorce. I only wanted them to sort out one thing, which was a pension sharing agreement. They did not do this, and a year later I am still left chasing. When life is difficult you don't really don't need Kew Law helping you through.
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Sally
Collected on:
This review is for a different branch.
My daughter and partner recently used this Company for the purchase of their first house. Their experience was utterly awful. Constant failure to respond to their emails and calls, errors made even up to the actual completion day itself - avoid using Kew Law.
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Linda
Collected on:
This review is for a different branch.
Incompetent I gave them my property deeds for safekeeping and they have lost them and taking no responsibility for it
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Samuel Gower
Collected on:
This review is for a different branch.
Adam & Fiona at Kew law Maldon have been excellent. Timely responses, have always kept us updated on our house purchase progress. Cannot fault them, they have been excellent.
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Elizabeth
Collected on:
This review is for a different branch.
From start to finish my father and myself had an unpleasant experience with kew law.
I am never usually a person to write a public bad review, however I would not recommend this solicitors.
I still have not received my paperwork months on.
But strangely I have received a letter from the solicitor in question very promptly within a day of asking for the email of the relevant person to make a complaint to.
Quite clearly I will not be conversing with said solicitor any longer so I'm unsure why she has sent a letter.
Moreover the letter was addressed to the wrong person, another example of the lack of care .
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N
Collected on:
This review is for a different branch.
From the start I should have known something was wrong. But I waited too long in hopes that everything had been done behind the scenes. I was dealing with a trainee who said that they were doing things and checking documents but nearly a month on and they hadn't corrected an issue. They hadn't contacted the developer's solicitor for the document/s they required to correct this issue. They hadn't looked at at my documents properly to process them until after house searches came back, which took 3 weeks. Now I'm delayed moving into my property by possibly up to two weeks because they hadn't done any checks during the time the searches were happening.
Communication is poor and infrequent. They want to charge me for contacting them via email, even though they are not being transparent about what stage they are at. They are unapologetic for their delays.
Horrible service and too expensive for no work done.
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Matthew
Collected on:
This review is for a different branch.
Many thanks to Christina and the team in the Sudbury office of Kew Law who provided an exceptional level of service to my family in a difficult time of bereavement. Very professional and courteous and I would highly recommend their services.
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David
Collected on:
This review is for a different branch.
We are delighted with the help and service that we received from Kew Law in Purchasing our new house in Burnham on Crouch. Every member of staff we came into contact with during our purchase was extremely helpful and polite. We would also like to give a special mention to Mandy Mapes who handled our conveyancing throughout the purchase, as she was always available to talk to us, helpful, extremely professional, and a delight to work with throughout the whole procedure. We would thoroughly recommend Mandy and Kew Law.
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justin
Collected on:
This review is for a different branch.
Sudbury branch
Awful Awful Awful. I had to give one star because it wouldn’t allow me to give 0.
Almost lost a house because of this firm. Insisted on paperwork that was not required, if I had remained with them my mortgage offer would have expired and the seller would have pulled out. I had to move to another solicitor mid way through who luckily saved me the purchase.
Avoid at all costs, extremely rude and arrogant solicitors, impossible to get hold of , never return calls and charge for correspondence that they don’t even send out. When you complain, it is swept under the carpet. For leaving the firm I was charged near on full price for not even a fraction of the work completed but ‘as a gesture of goodwill’ they refunded £100. Nothing compared to what I paid.
Save yourself time and money and go with someone else.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
The solicitor (Kirstie Tompkins) was rude and unhelpful and often worked from home but had no phone set up so it was impossible to get in touch with her. All communications went through junior staff who couldn’t answer any questions and we had to constantly chase for a reply to any questions. Paperwork had incorrect spelling of our names multiple times even after letting them know their error. For the amount of money you pay you would expect competent people who care. They are arrogant and do not care at all about making what is already an incredibly stressful time any easier! Avoid.
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