Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Cunningtons LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cunningtons LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Cunningtons LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Cunningtons LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Cunningtons LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Cunningtons LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Cunningtons LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Angela
Collected on:
This is my second time I have used Cunningtons at Chelmsford for house sale. They are an old established firm and the experience they have in the way they dealt with me was outstanding. At every corner of the transaction I was kept informed. I was able to contact them easily and if I left a message they promptly returned my calls. Unlike a lot of other solicitors they get on with the job. I would thoroughly recommend
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Irina
Collected on:
Rachel Holohan of Cunningtons at Chelmsford, acted for us on sale and purchase June 2023.
I cannot recommend Rachel highly enough - Rachel and the team made what should have been one of the most stressful time a flowless transfer in a about three months time.
She was in constantly in communication and explained every step of the process.
I would definitely recommend Cunningtons and Rachel to any potential clients.
Many thanks.
IS
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Stuart
Collected on:
I Sold my flat over 3 months ago with no chain, the buyer even used the same solicitor to make sure we could speed up the sale as we were told that this would be possible - how wrong we were!!
They do not speak directly to you or anyone else in their company it would seem and you are always palmed off to the secretaries. Avoid! Avoid Avoid!!!!
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Matter Type:
Purchase and Sale
Liping
Collected on:
If you are looking into the feedback, do pay attention to the negative one as they are more likely tell the true.
I am very regretted to use their service. It is time to break my silence to alarm the public.
Firstly, my purchase was seriously delayed. It took nearly 10 months to completion, and another 5 months passed, I still could not get my title registered.
They required to do the simultaneous exchange and completion during the pandemic, which the seller rejected with good reason. Although I explained to them that it was not my best interest not to process it at all, but they asked me to sign an addition provision which meant I had to pay hundreds extra, I refused. Finally they forced me to sign a disclaimer to move this forward, and I had to renew my mortgage deals and pay extra for my expired local search. Now, my title still could not be registered no matter how many times I had to chase, even they can not give me an answer about what exactly happened. The whole process is full of stress and painful.
Second, the quote they gave me may be a bit cheaper than the other high street solicitors, but they will find any chances later to ask you to buy any insurances they can fit in. At the end, I was forced to paid £1056.80 in total, which they got commission of £388.80, comparing the total premium of £668 itself! To be honest, I am the third time buyer, apart from the Chancel indemnity which we usually need to buy, I never heard of the others.
Third, the communication was terrible. During the lockdown, they worked from home, although I kept asking for the direct contact number just in case, but she insisted email only. It took days for her to respond my emails, even not respond at all. Thinking about that she dealed with my purchase with hundreds of thousands pounds, and I can not speak to her when I need to, what a shame!
Enough is enough. Even the estate agent added them to the blacklist, not allow to use them any more. If you are considering to use their service, think again!
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Susan
Collected on:
This review is for a different branch.
We had problems with a tenant refusing to pay rent and claiming an exterior leak rendered the property uninhabitable. Cunningtons provided us with reassuring and sensible guidance under quite stressful circumstances and were able to ensure all the rent due was finally paid. When the tenant made a court claim against us, Jon Stock represented us and secured a judgement that included our legal costs being re-imbursed by the tenant. His assistant, Kimberley, was also very helpful.
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Matter Type:
Residential Conveyancing
maria
Collected on:
This review is for a different branch.
By far the worst solicitors I have ever used. Everyone is aware that buying/selling a home is stressful, but Cunningtons made it more stressful than I could ever imagine. They were rude, lacked ability to do what was needed accurately, non-responsive and slow. They couldn't even get our names correct on multiple legal documents and in order to get things across the line, I ended up having to proof check their work for them and write a letter asking them to copy and paste onto their letterhead and sign (because they couldn't figure it out themselves). I raised a complaint which wasn't handled correctly. Absolutely not the service anyone would expect to be acceptable and will be advising absolutely everyone to avoid.
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Matter Type:
Residential Conveyancing
Stephen
Collected on:
This review is for a different branch.
We needed a very fast conveyance of 5 weeks from start to finish to obtain our new house. There were 5 parties in the chain and the work required to keep all parties on track with a view to completing in 5 weeks was considerable. There were two solicitors representing Cunningtons. Firstly, there was Tahira Khan - she completed the paperwork, ie searches, general enquiries etc in record time and kept ourselves, other parties' Solicitors and Estate Agents all on side. Over a period of 3 weeks Tahira prepared everything ready for exchange during the fourth week and completion during week 5. Tahira was on leave for week 4 and she left a comprehensive set of notes for her temporary cover. Tahira was substituted by Ravi Kale an extremely capable locum solicitor. The week to contract exchange needed someone who was cool but firm and in control and indeed someone who knew exactly what she was doing. Ravi Kale was perfect for this role and she was thorough, guided us through to contract exchange during week 4 explaining everything step by step as we went along. Both Tahira and Ravi are a credit to Cunningtons Solihull office especially their friendly and accommodating manner and their efficient way of working. We could not have achieved the conveyance of a chain of five within 5 weeks without their help.
Thank you all. Would we use Cunningtons again - definitely!
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Matter Type:
Residential Conveyancing
Ranjit
Collected on:
This review is for a different branch.
Ahilan Palaniappan was excellent throughout the process. The entire process was very smooth, he was on top of our case at every step and made sure that everything was done on time. We are extremely happy with the professional service from him and I will always recommend him and cunningtons to my friends and family.
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Matter Type:
Residential Conveyancing
Thomas
Collected on:
This review is for a different branch.
Obviously this firm works on quantity of cases over quality. Poor service, bare minimum work completed, no support or advice. If you have problems they simply hide behind their terms and conditions. Save yourself the worry and avoid.
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Terry
Collected on:
This review is for a different branch.
I would not recommend,no communication, unless you really keep on at them,no reply to emails etc.
Im still awaiting all documents 6 months on,absolutely rubbish firm
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