Richard
Collected on:
working with professionals
could not be happier with your services pleasure to deal with your company
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Gaby Hardwicke
01424735000
- Address
- TN40 1EY
- 01424735000
- www.gabyhardwicke.co.uk
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How Gaby Hardwicke Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gaby Hardwicke on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gaby Hardwicke. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Gaby Hardwicke and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gaby Hardwicke performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Gaby Hardwicke and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gaby Hardwicke compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Gaby Hardwicke offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Residential Conveyancing
Gillian
Collected on:
Excellent service
We have had the pleasure of having Lucy Hunting as our solicitor . Ours was a difficult move due to lockdown and also equity release . Lucy was always on hand and answered our queries promptly . She was so very helpful and we truly believe we would have lost our lovely new build house if it was not for her efficiency and effort . The best solicitor we have ever had and highly recommended. Thank you Lucy you are a credit to your profession .
Allan and Gill Walsh
A representative from Gaby Hardwicke responded to this review on 16 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Ryan
Collected on:
Outstanding Professionalism with a personal touch
We used Gaby Hardwicke for a new purchase and remortgage of an existing property. Unfortunately the transactions didn't go smoothly (due to a neighbour dispute) but Andrew Tress, who was the conveyancer looking after us, was outstanding.
Whenever I needed to speak to Andy he was always available and I don't think he ever failed to call me back. He did everything he said he was going to do and didn't cut any corners.
It was largely down to Andy's persistence and professional approach that we finally got the deals over the line and we were so grateful for the extra mile he went.
I would not hesitate to recommend Gaby Harwicke and in particular Andy Tress, he's a consummate professional but also a pleasure to deal with.
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Rob
Collected on:
Extremely Professional, proactive and efficient
As Professionals within the agricultural and rural sectors, I am working with Gaby Hardwicke Solicitors for a number of mutual clients. I can always relay on their pro-activity and communication levels to know where the client stands legally and get to a completion date as soon as possible. Having a trusted Solicitor is imperative in my line of work, being agricultural mortgages. I would have no problem in referring them to future clients.
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Matter Type:
Wills
J
Collected on:
Will service
This review is for a different branch.
I left the writing of my will literally to the last minute. With only a few days and a weekend inbetween before I was due to go into hospital for an operation, I needed my affairs to be sorted for my peace of mind. James Mountford was incredible. He talked me through everything, had the paperwork put together and I signed everything within a matter of a few days. Easy and efficient, just as it should be.
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Tash
Collected on:
1 year long Property Purchase process
This review is for a different branch.
The property purchase, since the offer was accepted, lasted 12 months. In itself, this is far longer than the market average - particularly for a first time buyer in a no-chain purchase - and as proven below, has been largely unnecessary. This is double, if not triple, what is stipulated in your home buyers guide - which estimates a 2-4 month process.
While the length of time was impacted by other parties and factors beyond this company's control (including the council taking months to respond to the first set of enquiries raised), these are not the sole cause of the delay. Unfortunately it is clear that Gaby Hardwicke has directly impacted the delay of this property purchase, in the below ways:
1) Poor communication with other parties, showing Gaby Hardwicke as having little urgency and care to get this property purchase over the line. E.g.:
- Most emails I receive asking for clarity or updates are one sentence, with lack of detail.
- Emails not replied to
- The poor communication and delays in responses have caused me to have to chase almost daily for the last 5 months via email.
2) Poor communication with the council's solicitor:
- Mis-numbering enquiries raised in communication with the council's solicitor, leading to confusion and therefore delay in council's responses.
- The need for my intervention. It wasn't until I myself intervened in communications with council directly that they started to respond to the enquiries quickly, in May. Since I intervened, having no legal know-how or property purchase experience at all, the council were able to respond, due to obtaining clarity on what it was Gaby Hardwicke was asking for. As the property purchaser, I should not have had to intervene in this way; it is the job of Gaby Hardwicke to provide the legal service I am paying for, communicating with ISHA's solicitor to get these enquiries and responses over the line in time, not mine. The amount of emailing and phone calls I have had to make is vast, and should not have been needed.
3) No agency and poor coordination from Gaby Hardwicke, in respect to what is needed from the lender.
- Doubling up of work by the broker on fire safety documents - this was already cleared by the broker on getting the mortgage offer in place in the first instance, the work needed to ask for these documents again is unnecessary.
- Lack of lender handbook usage. Gaby Hardwicke's need to check with the lender on multiple responses caused weeks of delays (amounting now to months) in waiting for the lender to respond, when they should have agency to take views on these subjects by using the lenders handbook. To check every single point with the lender is unnecessary.
- Lack of coordination. The number of times Gaby Hardwicke has had to go back with 'new' items for the lender to approve on separate occasions and in separate emails has caused unnecessary delay. If the lender did need to be consulted, this should have been once, with everything that was needed from them raised in one go.
4) Gaby Hardwicke's delay on this property purchase has directly impacted me financially:
- The delay has lead to the searches to run out, which means I need to purchase new ones. This not only doubled the cost, but also causes more delays since the searches take the council 45 days to come back. A reminder that I have already waited close to 10 months, and so needless to say another 45 days through no fault of my own is extremely frustrating.
- I was renting accommodation, and have been in my rental accommodation for 10 months since the offer was accepted on the property. Assuming this process should take 4 months as is market average and suggested on your website, I have paid 6 months more in rent than I anticipated, due to the delay from Gaby Hardwicke to get this purchase over the line.
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Mike
Collected on:
Professional and Efficient
This review is for a different branch.
You Guys have been looking after me and the Family for many years, what I like is the prompt responses to emails and keeping me update on lengthy issues and always willing to explain thighs in layman terms..
A representative from Gaby Hardwicke responded to this review on 16 January, 2025:
Thank you for your kind comments Mike. We're glad to hear that we have provided a professional and supportive service to you and your family over the years. Please don't hesitate to get in touch should you require further legal assistance in the future.
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Matter Type:
Wills
Deborah
Collected on:
Will, Power of Attorney and property transfer.
This review is for a different branch.
Very professional and understanding service from Antony Caulfield, Rosalind and all of the team at Gaby Hardwicke..
A representative from Gaby Hardwicke responded to this review on 16 January, 2025:
Thank you for your kind comments Deborah. We're pleased to hear that Antony and the Private Client team provided a professional and supportive service. If you need further assistance in the future, please don’t hesitate to contact us again.
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S V
Collected on:
Poor service
This review is for a different branch.
Poor and inaccurate service, slow and difficult communication, poor quality and knowledge of the topic. Zero attention to details.
A representative from Gaby Hardwicke responded to this review on 16 January, 2025:
We take all expressions of dissatisfaction seriously and I would be happy to discuss this further with you. I can be contacted on 01323 435900 Katie katie.cowley@gabyhardwicke.co.uk
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Tamale
Collected on:
Do not use this firm!!!
This review is for a different branch.
We made the mistake of using Gaby Hardwicke in 2014 and found out years later that we were entitled to stamp duty relief on our purchase as the property had an annexe(separate dwelling)! They did not inform us of this, even though they are supposedly the “professionals” so when we heard of it through a friend and tried to reclaim the £9000 it was too late so they gave us a mere £2000 as compensation. Then this year when we sold the property our solicitor was thorough enough to discover that part of “our” garden was still registered to the previous owner! This incompetence from Gaby Hardwicke delayed our house move and cost us a further £1000 in fees and charges!
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About this branch
Regulated by
Legal services
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