Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Roy
Collected on:
This review is for a different branch.
I have received a marvellous service from Thompsons . The person who has been dealing with my case is Jackie Wood . Jackie has kept me informed of all the relevant details of the case and explained them in a way I could understand. She has shown empathy and understanding in what was a difficult and traumatic period in my life. Thank you.
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Nicola
Collected on:
This review is for a different branch.
Throughout my case Trevor explained exactly what was happening at every stage with great knowledge about brain injuries . He would reply to emails quickly and phone regularly to update. Overall can’t thank him enough for help and support he gave to secure a better future for my son . Definitely recommend
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edward
Collected on:
This review is for a different branch.
Excellent service from start to finish. I was kept informed throughout the whole process by David Ekperuoh who was always friendly and professional and responded to emails within the same day! Highly recommend and would definitely use them again if the need arose.
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Matter Type:
Accident Abroad
Eugen
Collected on:
This review is for a different branch.
Since David Ekperuoh took over my case It's been very good. He replies to the emails promptly and was extremely fast and helpful thought, explaing and giving all the information needed as I was not involved in this kind of cases before.
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Simone
Collected on:
This review is for a different branch.
It was a pleasure to work with Joanne. Throughout she was very understanding, organised, knowledgeable and supportive. I would definitely recommend Thompsons solicitors.
A representative from Thompsons Solicitors LLP responded to this review on 19 February, 2025:
Dear Simone, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Joanne and the team at Thompsons. Kind regards, Claire Fay, National Review Coordinator for Thompsons
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Claire
Collected on:
This review is for a different branch.
Victoria provided friendly yet professional service from beginning to end. I was updated regularly, and the closing stages of the case whilst upsetting and stressful, were handled with compassion by Victoria and her team.
I would have no hesitation in recommending Thompsons to anyone in a similar situation.
A representative from Thompsons Solicitors LLP responded to this review on 03 February, 2025:
Dear Claire, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Victoria. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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Tom
Collected on:
This review is for a different branch.
Overall I am really happy with the help and support provided by Thompson Solicitors throughout my case. They helped me to understand the process, steps I needed to take and they worked really hard to achieve the desired outcome of my case. Communication was excellent and they were very good at keeping me informed and I would recommend Thompson Solicitors moving forward.
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Debbie
Collected on:
This review is for a different branch.
After a work place injury I needed a lawyer who would understand the physical and emotional challenges I was facing. Throughout the claim process my solicitor Philip James was always very responsive to my emails and gave me guidance every step of the way. Philip was also very approachable and at the end of the phone if I needed to talk things through and this was certainly very helpful in putting my mind at ease.
Although my claim took a long time due to further medical intervention and rehabilitation, Philip was always patient and bought my claim to a successful conclusion. I am extremely grateful for his hard work and would recommend his services.
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George
Collected on:
This review is for a different branch.
My brother was diagnosed with asbestos is his lungs, we were instructed to get a solicitor from the list supplied I chose Thompson (good choice). no win no fee.
My brother died 20thJuly 2023 after I received the power of administration in January 2024 and started to sign all the legal documents with the help of Stuart Larham backed up by Isobel Cammies to its conclusion December 2024.
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Tim
Collected on:
This review is for a different branch.
I am very pleased with the outcome in my case. Karen has been absolutely brilliant and there to update and represent me from start to finish. Please pass on my thanks to Ben who was my barrister great job all round from everyone.
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