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Jacobs & Reeves

01202674425
2.8/5
9 Client Reviews Leave a review
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Jacobs & Reeves

How Jacobs & Reeves Compares

Value for money

This firm - 56%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Jacobs & Reeves on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Jacobs & Reeves. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 42%
About Right 57%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 44%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Jacobs & Reeves and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Jacobs & Reeves performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 44%
No 56%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 44%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Jacobs & Reeves and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Jacobs & Reeves compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 44%
No 56%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Jacobs & Reeves offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
4th / 4
1873rd / 4662
Company & Commercial
4th / 4
1697th / 4424
Housing & Property
5th / 6
1743rd / 4270
Family Law
4th / 5
2052nd / 3864
Wills, Trusts & Probate
5th / 6
1772nd / 3533
Commercial Property
4th / 6
1269th / 3351
Employment
4th / 4
1411th / 3128
Regulations
4th / 4
943rd / 2608
Personal Injury
3rd / 3
1235th / 2406
Crime/ Criminal Defence
1st / 1
969th / 2126
Professional Negligence
3rd / 3
645th / 1212

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Jacobs & Reeves only have 9 reviews listed here

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Reviews summary

  • Excellent

    4

  • Very Good

    0

  • Average

    0

  • Poor

    0

  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Stacy

Stacy

July 01, 2024

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Collected on:

Family law

Well where to begin ,
Lazy springs to mind my family law case was going on for 3 years through the courts . I felt like a burden all through the case when it came to asking questions and wanting things done baring in mind my emotions were running high due to the case it's self there wasn't any compassion more of a get over it vibe what will be will be . I would call I would get ignored at times by Tom Kilick I feel he was bored of my case or putting any effort into getting the best outcome I was also passed on to multiple solicitors during my family law proceedings which made the case confusing in the courts . I also feel due to my case being funded by legal aid that's why I wasn't given maximum effort AVOID this firm at all costs. ! I do not reccomend!

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Mary

Mary

December 15, 2021

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Collected on:

Taking advantage

My sister spent months trying to get my mothers passport back from these sharks as we needed the document to register with a gp. It was only when I complained on google review that we got a response. Within 7 days they posted the document to my sister
Probate has been dragging for 3 years. There is nothing more for them to manage as they were so dreadfulwe sold our faters house ourselves. My sister has emailed them and called asking for the case to be wound down and 18 grand owed to my mother to be returned. Tjat was three weeks ago. No emails or calls nothing from these sharks. My mother is 75 years old. If we dont stand up for her. Who will?

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Jonathan
Commercial Property

Matter Type:

Landlord and tenant

Jonathan

June 09, 2020

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Collected on:

Friendly and Efficient

We recently had a dispute with our commercial landlord that required immediate action. After calling a few Solicitors in search of assistance, we were contacted by Helen at Jacobs and Reeves within an hour of leaving a message with her receptionist. This was far quicker than any other response and quite amazing when you consider the challenges Covid is causing at present.

Helen was extremely knowledgeable and very friendly as she took the time to investigate our case and discuss the possible actions we could take.

I really would recommend anyone in need of a solicitor within the Poole or Bournemouth area, give Jacobs and Reeves a call.

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Laura

Laura

May 29, 2020

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Collected on:

Excellent and reliable service!

We bought our first property in November and from the start of our purchase Ashleigh was so helpful, she was always on hand to answer all of our questions (we had a lot of questions!) she replied to all our emails, messages really quickly and explained everything thoroughly so we understood what was going on. She chased our estate agents when they weren’t getting back to us and just made the whole process as painless as possible. I would recommend Ashleigh and Jacob & Reeves to anyone as the whole experience was fairly painless! Thank you so much.

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Hollie
Housing & Property

Matter Type:

Residential Conveyancing

Hollie

May 27, 2020

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Collected on:

First time buyer conveyancing

Using Ashleigh at Jacobs and Reeves to carry out my conveyancing was faultless. I am a first time single buyer and so new to the protocol and procedures so the whole thing was very daunting to me. Gratefully no question was too much hassle and she was there every step of the way to assist and guide me. She was extremely thorough and persistent even when issues arose with the vendor creating an extremely pleasant and stress free experience stepping onto the property ladder. I highly recommend and will be using there services in the future.

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Claire

Claire

May 21, 2020

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Collected on:

Avoid

I used Jacobs and Reeves to jointly purchase a property with my now ex partner. I only found out when my relationship had broken down that I wasn't on the title deeds. Unfortunately I found out too late that the deeds only had my ex partners name on it. It ruined me financially. Avoid at costs.

Amendment: after my review on 21 May 2020 was posted a 5 star review was immediately posted by a Ashleigh Lydford. I am then contacted by this site as Jacobs and Reeves have asked permission for my contact details. I have refused as my claim against them is well documented and they simply need to refer to their files and to ask the solicitor on this transaction who conveniently is now retired.

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Luke
Housing & Property

Matter Type:

Residential Conveyancing

Luke

May 21, 2020

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Collected on:

Conveyancing

We have used Jacobs and Reeves on two occasions now for buying a property. The service was fantastic, we were talked through everything in a way we understood and everything happened in a timely manner. I would not hesitate to use Ashleigh Lydford at Jacobs and Reeves solicitors again, or recommend her to anyone else.

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Chris

Chris

October 22, 2019

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Collected on:

Useless

Do not touch!! This place is useless! They cant even answer the phone, let alone complete our house sale! 4 1/2 months in and we still haven't got the keys due to their incompetence. Please use someone reputable!

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Henryk

Henryk

October 25, 2022

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Collected on:

Very Unhelpful

This review is for a different branch.

I have previously used this company for conveyancing, and paid them a not insignificant sum.
I tried to get my passport copy verified by them , but because i am no longer a "current" client , they were unable t help me,
In future , I will loook for a company that treats you better thanthis

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
    • Licensing