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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bassets on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bassets. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bassets and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bassets performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bassets and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bassets compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bassets offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Davina
Collected on:
Terrible experience. They were executors and did not deal with premium bonds correctly leaving the beneficiaries out of pocket. I went to lot of effort over a number of years to try and progress and all I got was a very rude letter. I would never use these people again and also I would recommend others do not use.
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Matter Type:
Residential Conveyancing
Peter
Collected on:
This review is for a different branch.
Stephanie and Pauline are superb. They’re very experienced and always willing to help.
They give you the right information you need without overloading you and are always willing to listen and help you understand everything.
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Tacing
Collected on:
This review is for a different branch.
Rob booked me in for a face to face meeting the next day, all legal advice was given and settled very quickly. Rob was thorough and explained contract agreements, he understood the instructions over the phone. Many thanks and highly recommended.
A representative from Bassets responded to this review on 29 November, 2024:
Thanks Tacing. Your feedback is appreciated. All the best. Rob Weston (Partner)
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Matter Type:
Settlement Agreements
Leslie
Collected on:
This review is for a different branch.
The experience from visiting the solicitors, from start to finish, was very straightforward. would not hesitate, in using them again.
A representative from Bassets responded to this review on 24 October, 2024:
Thank you for your review Les. All the best. Rob (Partner)
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Brian
Collected on:
This review is for a different branch.
Having found myself in a messy situation that required possible Court action, I cannot speak highly enough of the advice and support that I received from Bassets.
They guided me through the process and offered me the best possible advice.
Gratefully the case did not require the intervention of the Court and the situation has thankfully been resolved.
A representative from Bassets responded to this review on 24 October, 2024:
Thank you for your feedback Brian. It is appreciated. Rob Weston (Partner)
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Matter Type:
Residential Conveyancing
Christine
Collected on:
This review is for a different branch.
If Carlsberg did solicitors it would be Stephanie Charlesworth at Bassets. We had two properties to sell and one to buy in addition to relocating from the South East to North Yorkshire. Stephanie was professional, swift and provided excellent value for money, making a very stress free process.
Special mentions to Pauline and Tracy who assisted us also. I highly recommend Bassets and Stephanie we have been very happy with the Service provided. Paul & Christine Jackson
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Kashyap
Collected on:
This review is for a different branch.
Hi,
I am happy with service I received from Basset Solicitor.
Once I loose my trust and hope but I communicate with them. Rob is ready to sort out query and happy to help in all situation.
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Matter Type:
Employment Law
John
Collected on:
This review is for a different branch.
I recently needed support in the resolution of an employment issue.
The support provided by Rob Weston at Bassets brought about a swift and satisfactory conclusion to the problem.
Rob and his colleagues were helpful and supportive and I’m happy to recommend Bassets for any employment law cases.
A representative from Bassets responded to this review on 01 May, 2024:
Thanks John. Your feedback is really appreciated. Best wishes, Rob.
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Trevor
Collected on:
This review is for a different branch.
You will not be disappointed, I can personally say that Bassets are a very professional team when it comes to Conveyancing and Probate applications, always answer your concerns and have a very friendly approach. They are also competitive on costs.
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Matter Type:
Tenant Eviction
Nick
Collected on:
This review is for a different branch.
I've recently used Bassets; they were super efficient, with clear communication which made the difficult process easy to manage.
A representative from Bassets responded to this review on 30 April, 2024:
Thanks Nick. Your positive feedback is appreciated. Best wishes, Rob Weston (Partner)
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