Keith
Collected on:
Disappointed with this company.
In 2021 I used Kiteleys for the purchase of a property. At first I was delighted with the service and things progressed well. Then we found the solicitor handling this purchase was continually on leave or not available....thankfully there was another person helping, but things were slow. With various problems this purchase dragged out month after month (we were actually ill with the worry). Then we got to a stage where they said exchange was iminent, so our deposit was paid. Kiteleys held this for 5 months before we completed (we lost interest on this amount). Then cert went missing. (maybe in post)
Now we are selling this property and we find Kiteleys missed a minor problem and we have to pay an indemnity to protect our buyers. Would not use again.
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