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How Chester And Co Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Chester And Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chester And Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 3%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chester And Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Chester And Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chester And Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Chester And Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Chester And Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    69
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Viktorija

Verified review

This review has been left by a verified client who used Chester And Co.

Viktorija

October 15, 2024

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Collected on:

Leasehold purchase

It was a pleasure working with Mrs Lucy.
Her clear communication, quick responses, and willingness to meet to discuss any concerns or questions were invaluable. I especially appreciated the advices and feedback she has provided throughout the process.

Thank you for the guidance and support.

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Matthew

Matthew

September 26, 2024

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Collected on:

Do not use for a purchase of a property

Lost paperwork.did not get right signatures.did not fill out forms proberly for land registry.
Two years on and still not sorted.
No apology for messing up and seem to be in no rush to sort the problems out.
Disgraceful company for what they charge.

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Anonymous

Verified review

This review has been left by a verified client who used Chester And Co.

Anonymous

September 23, 2024

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Collected on:

Sale of Cornish property

We had a very positive experience with Lucy who handled the sale of our cottage in Cornwall. She has the rare ability to make you feel like you are her main priority even though you know she is busy. Communication was excellent, Lucy was responsive and professional throughout and we would definitely engage her for any future transactions.

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George Symes

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

George Symes

August 29, 2024

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Collected on:

Impressive Service and great communication

I recently had the pleasure of working with Lucy as my solicitor during my house move, and I cannot recommend her highly enough! From start to finish, Lucy made the entire process smooth and stress-free despite us experiencing some external problems along the way. Her exceptional communication skills go along way ,she was always available to address any concerns and answer all my questions (within 10 minutes every time), no matter how small.

Lucy’s expertise and attention to detail ensured that everything went well, and I truly felt supported every step of the way. It’s clear that she is dedicated to her clients and takes great pride in her work. I genuinely couldn't imagine going through this process with another solicitor other the Lucy on our next move !

Thank you again for everything!

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Kezzie moynihan

Verified review

This review has been left by a verified client who used Chester And Co.

Kezzie moynihan

August 23, 2024

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Collected on:

Excellent, speedy service

Lucy was incredibly responsive, I never wait more than a few hours for a response from her. She’s was conscientious and efficient, and made the whole purchasing procedure smooth. Thank you Lucy!

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Giles

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Purchase and Sale

Giles

August 21, 2024

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Collected on:

The best solicitor I have worked with

Lucy has been fantastic when working on several different cases for me and has been consistently efficient.
I am quite an anxious person when it comes to all this paperwork and high stakes and Lucy has always been available to explain any concept to me to put me at ease.
Lucy has seems to have been thorough with her work and spotted issues ahead of time and worked to resolve them to make sure I was covered. None of the bigger delays in my cases were ever caused by them.
What was most impressive to me was Lucy's response time to my emails, which really made me feel well treated: when every little hurdle can induce stress, its good to know things keep moving.

One downside to this firm would be that their costs are higher than others I have used in the past (for property). However, you get what you pay for in this case and I do not regret paying more to get a solicitor that is reactive and communicative.

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Charlotte

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

Charlotte

August 14, 2024

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Collected on:

Outstanding service

This is the second time I’ve used Lucy to sell a property but this time included a purchase as well. Lucy (again) went above and beyond. She kept us updated every step of the way, explained everything clearly, actioned things out of hours, wasn’t afraid of speaking on the phone to name a few examples of exemplary service. It is clear Lucy puts her clients at the heart of what she does. I would have absolutely no hesitation in recommending Lucy for any conveyancing work. A true superstar. Thank you Lucy 😊

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Jasmin

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

Jasmin

August 06, 2024

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Collected on:

Stress free - recommended to everyone!

Lucy exceeded expectations. I was very anxious to undergo the conveyancing process after my first purchase due to delay and issues with contact.
Lucy was the complete opposite, her communication was excellent, responding in a timely manner with very clear advice.
I have recommended her to my mother and brother in law for their conveyancing needs.

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Diana Richens

Verified review

This review has been left by a verified client who used Chester And Co.

Diana Richens

August 01, 2024

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Collected on:

Secret cottage

We were very pleased with how our purchase was handled. Thankyou so much for giving us advice when needed.

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Donna

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

Donna

July 12, 2024

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Collected on:

Excellent service

Lucy has been exceptional in facilitating my house purchase. Excellent expert and timely communication and support. Thank you so much. Highly recommend!

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Chester And Co are accredited by

accreditation
accreditation

About this branch

Description

John Chester founded Chester & Co in 2000. Since then we’ve focused on delivering the very best in client care through providing a truly personal service to our clients. We seek to understand early on what our clients wish to achieve and provide efficient advice accordingly. We believe that clients should feel that they can call their solicitor to discuss matters at any time and build a good relationship with them directly. We are proud to offer a set fee for conveyancing matters and this means that costs are completely transparent. We are highly competitive and have established a reputation within the local area as being the law firm that will offer excellent value as well as a particularly personal and proficient service.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
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