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How The Family Law Company Compares

Value for money

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Limited data.

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of The Family Law Company on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using The Family Law Company . These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used The Family Law Company and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how The Family Law Company performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used The Family Law Company and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how The Family Law Company compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that The Family Law Company offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    137
  • Very Good

    5
  • Average

    3
  • Poor

    1
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Matter Type:

Domestic Abuse

Anonymous

March 11, 2024

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Heartfelt Gratitude

Dear Kay, no words can ever thank you enough for everything you�ve done over the last difficult few years for me and my children. I thought you might like a couple of photos of us in our new home! r the last difficult few years for me and my children. I thought you might like a couple of photos of us in our new home! All our love and thank you!

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Anonymous

Matter Type:

Family law

Anonymous

March 11, 2024

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Very Supportive

Eloise was very supportive over the long process, which was delayed by the other party.

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Anonymous

Matter Type:

Family law

Anonymous

February 27, 2024

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Compassionate Advocate

Kay has represented me for over two years. My divorce has been far from easy and has taken years of negotiations and back and forth to resolve. I have been so grateful to the way Kay has treated me throughout our time together. Kay is, truly, a unique blend of caring and knowledgeable. She has the courage to have difficult conversations, whilst remaining compassionate. She can be firm in the face of argument but is persuasive in her response. Kay has walked with me through some of my darkest moments of despair, anger and frustration and has always been kind and patient. I will never forget what she has done for me and my children. Whilst Kay’s personal qualities are wonderful, she is also an incredibly organised person, who is quick to reply and makes sure that her clients feel that their cases are important to her. The myriad of forms, legalities and processes are overwhelming for a lay person. Kay has always taken the time to explain what needs to happen clearly to me without being condescending. She has always let me know what is happening and what is going to happen next. I know that Kay is starting her apprenticeship to become a solicitor. She is such a deserving candidate to have been put forward. I know she will be wonderful. I hope the Family Law Company know what an asset they have in Kay. I expect to hear wonderful things about her in the future. I just want to say a huge thank you. Your passion and dedication to protecting women and children from abuse is inspirational. You have found your calling. I will miss your humour, your humanity and your support. With your talents I know you will go far. Good luck with your next chapter, you have given me the keys to mine.

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Anonymous

Matter Type:

Family law

Anonymous

February 12, 2024

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Exceptional Support

I would like to specifically mention Kay Bowring. She was absolutely amazing, and I cannot thank her enough for making this whole process as easy and as stress free as it possibly could be. She was there for me every step of the way and she was emotionally supportive as well as professional. Going through divorce was very stressful but every time I spoke to Kay, she really eased my stress and made the whole process so much easier. I cannot fault my experience.

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Anonymous

Matter Type:

Divorce

Anonymous

November 28, 2023

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Michelle's Amazing Support: Thank You

Michelle was nothing but amazing the whole way through this really tough process. She was nothing but supportive, informative and kind throughout my divorce. Her advice was always fair and honest which I really valued. A genuinely lovely person who made a really tough time a little easier!

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Anonymous

Matter Type:

Family law

Anonymous

October 19, 2023

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Exemplary Professionalism: Carrie and Team

I would like to thank both Carrie and yourself for your hard work and exemplary professionalism throughout.

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Anonymous

Matter Type:

Divorce

Anonymous

September 12, 2023

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Sensitive Support from Deborah and Karen

I would like to specifically mention Deborah and Karen who assisted on my case. Your staff were sensitive to the trauma a client is feeling during the difficult process of Divorce and Financial settlement.

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Anonymous

Matter Type:

Family law

Anonymous

June 02, 2023

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Brilliant Assistance

Nothing to improve on, Alex and Lauren was brilliant in my case and very helpful. The commutation was amazing, always at the end of the phone when I needed help understanding something. Made the whole court case at ease for me.

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Anonymous

Matter Type:

Family law

Anonymous

May 16, 2023

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Professionalism with Heart

I can't think of anything else that you can improve on as a firm. I felt that I wasn't just a case, but a person with a story and feelings. I was treated as a human and that what mattered the most. I would like to specifically mention Derek Jordan. I'm very grateful for his support and professionalism. I felt he went far and beyond to make sure I understood everything, that I feel comfortable and I felt treated as a person, not as a case. I felt human, I felt his warmth and understanding balanced with a high level of professionalism. He is spot on, he knows what he's doing and at the same time I felt understood.

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Anonymous

Matter Type:

Family law

Anonymous

March 30, 2023

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Exceptional Support: Michelle

Michelle and everyone who has been involved in my case has been brilliant and very supportive! Michelle O�Neill been the key person I have been dealing with and she�s been supportive, very professional, and very patient! She�s been a huge help during the most difficult time in my life! Everyone has been so supportive and proactive in my case! Thank you all!

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Reviews collected from

havva

havva

May 25, 2024

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havva

They handled my 2 cases over 5 years and I can not recommend them enough, they are the best you can ever get. They also find a translator for me.
They are very professional and they were there 24/7 for me and for my little boy. So happy to work with them, they have been like a family to us all though the journey🙏.
Thank you so much The Family Law Company xx

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Katherine

Katherine

February 12, 2024

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Katherine

Highly recommend. Made my divorce as stress free as it possible could be and where there for me every step of the way

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Kate

Kate

September 01, 2023

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Kate

Was with family law up to a year ago took from when I found myself a new solicitor due to the one I had knew I had two bank account and for my solicitor who works for them stopped taking my emails aswell as any phones calls from me even with holding all my paperwork that they had until my new solicitor stepped in and asked for all my paperwork but they still didn't send all the information regarding my divorce papers and I'm waiting on a phone call from them

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Mike

Mike

March 13, 2023

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Mike

Experienced and supportive staff throughout the organisation. In particular, this applies to my solicitor Jonathan Madge who executed his duties kindly and professionally. He was easy to contact and communicate with, which I found helpful during a distressing and difficult time so thank you. 😀

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Dave

Dave

February 24, 2023

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Dave

Despite my long and arduous divorce, The Family Law Company was always available with advice and support.

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The Family Law Company are accredited by

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About this branch

Description

The Family Law Company is widely regarded as one of the country’s leading family law practices, offering expertise and empathy to individuals and families in need of legal help. From our base in South West England we represent clients across the UK and internationally. The Family Law Company provides a comprehensive range of family law services covering separation, divorce, finances, dissolution, children and contact, grandparents’ rights, domestic abuse, child abduction and care proceedings.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
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