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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Dunn & Baker Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Dunn & Baker Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Dunn & Baker Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Dunn & Baker Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Dunn & Baker Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Dunn & Baker Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Dunn & Baker Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Residential Conveyancing
Liz
Collected on:
When one gets more information from the buyer than one does from one's own solicitor, there is a problem. Little contact, documentation errors, lack of timely action, lack of transparency and a general impression that the conveyancing process was handled by a poorly supervised trainee.
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Verified review
This review has been left by a verified client who used Dunn And Baker LLP.
Matter Type:
Divorce
Ben Sunderland
Collected on:
I recently worked with Gemma Clarke from Dunn & Baker Solicitors as a legal representative in my divorce proceedings.
Gemma's professionalism and expertise was much appreciated as she took time and due diligence to guide me through the process.
Gemma was always available to answer my questions and address any concerns, making me feel supported during a challenging time. This approach also resulted in a fair and favourable resolution.
I highly recommend Gemma Clarke to anyone in need of legal assistance for divorce or family law matters. Thank you, Gemma, for your exceptional service and support.
A representative from Dunn & Baker Solicitors responded to this review on 07 February, 2024:
Hi Ben, We are happy to have helped! Thank you for sharing your positive feedback – it lets us and others know we are doing a good job. If you need any advice in the future, you know who to call! Thank you. Dunn & Baker Solicitors
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Matter Type:
Residential Conveyancing
Theresa
Collected on:
My Son Purchased a property through Dunn and Baker. I cannot recommend them highly enough. Everyone in the team is professional and helpful. Sophie in particular was absolutely amazing – without her I would probably have lost my sanity in what was a very stressful six months! She kept me regularly updated and she tenaciously kept the whole process moving. I’m not sure my son would have been in his new flat without her. Thank you so much, Sophie and your team. My son has no intention of moving again, but will be recommending you to anyone that asks
Thank you once again Sophie
Terri and Mark
A representative from Dunn & Baker Solicitors responded to this review on 17 May, 2023:
Hi Terri & Mark, Thank you for such a lovely review. Our team work hard to ensure our clients have the best possible experience and we are happy to hear we’ve met these expectations. We hope you’ll come to us with any legal needs in the future – you know where to find us! Thanks again, Dunn & Baker Solicitors
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Verified review
This review has been left by a verified client who used Dunn And Baker LLP.
Matter Type:
Purchase and Sale
John carey
Collected on:
Excellent work and service from this firm
A representative from Dunn & Baker Solicitors responded to this review on 14 April, 2023:
Hi John, We are happy to have helped! Thank you for sharing your positive feedback – it lets us and others know we are doing a good job. If you need any advice in the future, you know who to call! Thank you. Dunn & Baker Solicitors
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Matter Type:
Purchase and Sale
John
Collected on:
great service and communication throughout during sale and purchase
A representative from Dunn & Baker Solicitors responded to this review on 14 April, 2023:
Hi John, Thank you for a great review! We work hard to meet client expectations and are happy we have met yours. We appreciate your business and that you have taken the time to share your experience with us and others. Please do get in touch if you need any other legal services in the future – we would be happy to help. Thank you again! Dunn & Baker Solicitors
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Verified review
This review has been left by a verified client who used Dunn And Baker LLP.
Matter Type:
Probate
A Paterson
Collected on:
My father died ,we had house to sell and his will to be sorted out, Michael gave me an appointment to see him and gave me all the advice and approx cost were he could ,I signed the papers and that was that , he and Katie his secretary had it all sorted out for me , forms were sent to me sign here labels , I was well happy
Thank you your team Michael.
A representative from Dunn & Baker Solicitors responded to this review on 06 December, 2022:
Hi, We can’t thank you enough for your kind words and that you have taken the time to share them. At Dunn & Baker Solicitors, our staff do their best to ensure that our clients, just like you, receive the best help possible and reviews like this lets us know we’re on the right track. We’re very grateful you chose to use us and hope you stick with us for years to come! Thanks again, Dunn & Baker Solicitors
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Verified review
This review has been left by a verified client who used Dunn And Baker LLP.
Matter Type:
Residential Conveyancing
Jane
Collected on:
Despite several issues unexpectedly cropping up, our solicitor kept us fully informed and ensured that every problem was dealt with efficiently. Would highly recommend.
A representative from Dunn & Baker Solicitors responded to this review on 07 November, 2022:
Dear Jane, thank you for taking the time in writing a lovely review, we are pleased that we were able to assist. Should you require any legal assistance in the future, please do not hesitate to get in touch. Kind regards,
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Verified review
This review has been left by a verified client who used Dunn And Baker LLP.
Matter Type:
Purchase and Sale
Zoe
Collected on:
Really good communication from Clare and the team during our house sale. All ran like clockwork. Thankyou so much
A representative from Dunn & Baker Solicitors responded to this review on 31 October, 2022:
Hi Zoe, You have made our day! We love hearing positive feedback from our clients. We really appreciate your business and that you have taken the time to spread the word about us. Please don’t be a stranger if you need any legal support in the future. Thanks again, Dunn & Baker Solicitors
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Grace
Collected on:
I left two messages on Kate Austen's phone at her desk. The switchboard told me on both occasions she was away from her desk at the moment. I left a message to call me asap. On the third time of ringing I was invited to do the same again. I insisted on talking to someone. I was passed to her secretary Sophie only to be told that she didnt make appointments or indeed work in the office. She worked from home. Dishonesty from the beginning. and no return of call from Kate Austen.
I am taking my business elsewhere. Its a disgusting way to treat new clients considering their hourly rates....
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Verified review
This review has been left by a verified client who used Dunn And Baker LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional and approachable. Clear and straightforward communication.
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