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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Simpson Jones LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Jones LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Simpson Jones LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Simpson Jones LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Simpson Jones LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Simpson Jones LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Simpson Jones LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Helen
Collected on:
Joanne Jones dealt with the sale and purchase of our houses recently. Along with her assistant Cat and trainee Katie, they worked really hard to ensure everything went smoothly and without any stress. Joanne is friendly, knowledgeable and explains everything. Would recommend to anyone.
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Matter Type:
Residential Conveyancing
Carolyn
Collected on:
Many thanks to Charlotte & Megan in their service and professional manner with selling our house.
Nothing was too much trouble, very straightforward.
Thank you!
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Matter Type:
Residential Conveyancing
Veronica
Collected on:
Appointed Simpson Jones on a recommendation from a friend who has subsequently had the same unsatisfactory experience.
Sale and purchase were split between two conveyancers in different offices, who clearly never spoke to each other except when we contacted them. The purchase (new build) was passed from one locum to another. We corrected faults in the contracts! We have now been contacted (20 months later) to say that the price included in the land registry paperwork was wrong, and the registration still not made! We paid too much stamp duty etc, on top of all the rest of the issues.
Avoid like the plague.
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Ashley
Collected on:
This firm acted on my behalf in my first house purchase. I was advised to proceed with the purchase of the house. After completion, I found out the house that was valued and marketed as a standard construction, was actually a non-standard construction, which requires a non-standard mortgage and non-standard insurance. It’s not worth anywhere near what I paid for it, so i can’t remortgage it or sell it.
When I raised this directly with the company, I was fobbed off with a pandering phone call shifting the blame elsewhere.
This is financially devastating, and has ruined my life.
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Alison
Collected on:
Simpson Jones have done all the legal work for our recent home move. They are very professional, efficient and friendly. I would highly recommend them 😊
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Katie
Collected on:
We have used Joanne Jones numerous times over the last few years and she has taken excellent care of us every time. It feels like you have a friend looking after you with the care and attention you receive. So happy to have found them.
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Teri-Louise
Collected on:
Elly Tavener was my conveyancer for a recent house purchase and the service I received from her was first class. She kept me informed every step of the way and worked tirelessly to speed through my completion as quickly as possible.
I would have no hesitation in using the firm again and recommending Elly and her colleagues to others.
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Matter Type:
New home purchases and sales
Lisa
Collected on:
From the start of our progress right to the end, we found working with Simpson Jones LLP a total nightmare. Considering they state that 'client care is of upmost importance to us', this couldn't be further from the truth. Throughout the whole process we had more communication with our estate agents than our actual solicitor, who then just passed us on to another solicitor with no rhyme or reason. They made empty promises to us over the phone but then when questioned on it, they denied all knowledge and effectively branded us liars. We felt like a burden and they acted as if they were doing us a favor when we were paying them for a service. It's been less than ideal throughout and felt like they only did the absolute bare minimum. Would not recommend.
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S
Collected on:
Dreadful company keep contacting me over several years claiming to have legal documents from a solicitor that went bust.
They never send me the documents and keep calling!
I never gave permission for documents to be sent to them!
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Matter Type:
Residential Conveyancing
T
Collected on:
Simpson Jones recently handled the completion of the sale of my property. Although the transaction was quite drawn out, telephone calls were always either answered by legal staff or returned promptly. All documents were sent through without delay and our instructions were acted on. The firm provided a high level of service at all times and I would certainly use Simpson Jones again or recommend to others.
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