01325 316170
Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover. Read more...
Hewitts
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hewitts on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hewitts. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hewitts and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hewitts performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hewitts and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hewitts compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hewitts offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hewitts.
Matter Type:
Purchase and Sale
Diane Walker
Collected on:
Very efficient service will definitely use in the future for any of my legal matters.
A representative from Hewitts responded to this review on 19 November, 2024:
Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Karen at our Darlington office.
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Verified review
This review has been left by a verified client who used Hewitts.
Matter Type:
Wills
Anonymous
Collected on:
We have been dreading and avoiding making our wills for years unnecessarily. Hollie was very patient, understanding and addressed al of our questions and concerns in a friendly and professional manner.
The process was completed quickly and efficiently and the legal terminology was explained to ensure we understood.
A representative from Hewitts responded to this review on 11 October, 2024:
Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Hollie at our Newton Aycliffe office.
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Matter Type:
Probate
Clare
Collected on:
We recently used Hewitts Solicitors Newton Aycliffe/Bishop Auckland and would highly recommend.
The solicitor who dealt with our case was Stephanie Wilson.
Stephanie is professional and knows her subject well, she is pleasant and her manner immediately put us at ease. Stephanie introduced herself, explained her role and the process and managed our expectations re timescale and cost.
We were kept updated by email at every stage until the paperwork was complete.
Many thanks
A representative from Hewitts responded to this review on 01 October, 2024:
Thank you for your review. We very much appreciate the time you have taken to give positive feedback and will ensure that it is passed on to Stephanie.
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Verified review
This review has been left by a verified client who used Hewitts.
Matter Type:
Social Services
Michelle shaw
Collected on:
They have worked and been brilliant with me kept me informed on everythink I am go grateful
A representative from Hewitts responded to this review on 19 September, 2024:
Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Beth.
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Verified review
This review has been left by a verified client who used Hewitts.
Matter Type:
Divorce
VERONIQUE
Collected on:
Supposed to help for a divorce from a controlling husband
NOT reliable
NOT helpful
And most of the time, out of the office, Useless.
Mistakes in documents, had to correct same document a couple of times myself.
They missed divorce final order application deadline, which could have cost me waiting more months to be able to get the divorce finalised.
I was tired of waiting and waiting on the solicitor, so i submitted the divorce final order as soon as this action became available MYSELF.
Would not use them again, more than disappointed with them and I'm NOT recommending them!!
Do yourself a favour and get someone competent.
A representative from Hewitts responded to this review on 17 September, 2024:
Thank you for your review. We are sorry that the level of service you received did not meet with your expectations. We would be happy to discuss your matter with you further, and would ask that you please contact our client care partner Melanie Winship-Lee – MelanieWinship-Lee@hewitts.co.uk
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Verified review
This review has been left by a verified client who used Hewitts.
Matter Type:
Child Law
Anonymous
Collected on:
Would highly recommend, very understanding and approachable.
A representative from Hewitts responded to this review on 19 July, 2024:
Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Beth at our Newton Aycliffe office.
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Matter Type:
Criminal defence - All
Steve
Collected on:
My legal representation was very poor in court and could have been more proactive and forthright the solicitor failed to challenge the complainants lies and never covered any of the points raised before trial.
He let the complainants get off Scott free and I didn't feel he was acting in my best interest but assisting the CPS's case over mine,
And he was just following a prearrange outcome and end goal of the judges and cps rather than fighting my corner. Not the best legal representation i have ever had in court.
Resulting in a prosecution outcome and an expensive financial loss.
Will not be using again this firm for any legal work.
I followed his advice and it got no result, stated no longer do legal aid funding leaving my case high and dry .
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Matter Type:
Wills
David
Collected on:
Good response and easy to deal with throughout.
A representative from Hewitts responded to this review on 28 March, 2024:
Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Stephanie.
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Matter Type:
Family law
Robert
Collected on:
Needed a solicitor to accompany me to a meeting so I rang Hewitts they got the ball rolling straight away and gave me all the advice I needed
A representative from Hewitts responded to this review on 05 March, 2024:
Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Beth and Molly at our Newton Aycliffe office.
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Matter Type:
Divorce
Kim
Collected on:
So friendly and helpful. Great service, Carlie was excellent, professional, caring, helpful and was always updating me of the progress of my case. Made everything easy to understand.
A representative from Hewitts responded to this review on 30 January, 2024:
Thank you for your review. We very much appreciate the time you have taken to positive feedback and will ensure that it is passed on to Carlie.
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kira
Collected on:
Grate advice
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Brian
Collected on:
Very professional and friendly service
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J
Collected on:
Helpful, Professional, Knowledgeable, a little difficult to find not knowing the area or building that said there is a separate wheelchair accessible entrance with a lift inside the building and if you use crutches there is quite a walk to the offices, so be aware. The office sign is quite small and easy to walk past. There are toilets and accessible toilets on the same floor. The office is on the first floor and all doors leading to the office are locked and opened by a member of staff, as you enter and exit. Once in the communal areas only the ground floor exit has a button to exit and intercom entrance.
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Paul
Collected on:
Exceptional sevice easily booked and really friendly.
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Christopher
Collected on:
Fantastic solicitors very professional and helpful
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Matter Type:
Residential Conveyancing
Amy Laws
Collected on:
5* experience from our conveyancer Caitlin Armstrong, would absolutely recommend Hewitts!
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David Musson
Collected on:
These people are the most inconsiderate people that I have every come across , they do not care at all and the staff are horrific DO NOT TOUCH HONEST REVIEW !!!!
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Matter Type:
Residential Conveyancing
Jade Natasha Birkett
Collected on:
We used Hewitts conveyancing services for both our house sale and purchase. Our solicitor Danielle Sullivan was absolutely fantastic throughout. Despite Danielle and her secretary Jasmin Dolan being exceptionally busy, and working in the middle of a pandemic and subsequent lockdowns, they always had time to answer any questions we had, and gave us regular updates, providing professional advice and reassurance through what is a very stressful time. Highly recommend 🌟
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Glen Warren
Collected on:
awful! A serious lack of communication to keep their customer up to date and you as the customer have to continuously chase for them and still never got a response Would strongly not recommend in any way, use a different firm research first
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George Townson
Collected on:
Great solicitors would highly recommend.
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We are an expert in this field Many people are reluctant to speak to solicitors for a number of reasons but unnecessary delays can make the situation worse. As part of Hewitts commitment to our clients, we offer a free initial telephone consultation to discuss your problem and explain where you stand. If we believe legal proceedings are not in your best interests we will advise you not to go ahead. If you have a case, and wish to proceed, we will give you a clear quote of the cost. And if your case is eligible for legal aid you can leave the arrangements to us.
