Matter Type:
Residential Conveyancing
Chris
Collected on:
Conveyancing on sale of property.
Absolutely brilliant, was a pleasure dealing with them. If we purchase again this is the firm we would use.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Charles French & Co Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Charles French & Co Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Charles French & Co Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Charles French & Co Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Charles French & Co Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Charles French & Co Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Charles French & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Residential Conveyancing
Chris
Collected on:
Absolutely brilliant, was a pleasure dealing with them. If we purchase again this is the firm we would use.
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Matter Type:
Residential Conveyancing
Jez
Collected on:
This house sale process was handled effieciently and smoothly.
Updates came via their App, emails, and phonecalls.
Info was clear and easy to understand, without legal jargon.
Questions were welcome and answered simply and promptly.
My excellent solicitor (unlisted below) was Rachael ash.
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Susie
Collected on:
I want to share my thanks and appreciation to Charles French Newquay for going out of their way to help me in a recent property transaction. The entire team was responsive and cooperative, and applied a 'human' touch in all my dealings with them. I also want to personally thank Nancy Gasser for being effective, efficient and looking to find solutions thoughout the entire process. I would not hesitate to recomment Charles French Newquay, and they'd be my first choice in future.
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Joe
Collected on:
Fantastic service from the start. Always able to get in touch and receive an immediate response. Great service in all aspects from business to house purchase. Highly recommended.
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Matter Type:
Residential Conveyancing
lilianaaucott40@yahoo.co.uk
Collected on:
Nicola and Hayley did the property law and Rema fixed the problems with my ex husband and the house. They even got me some money back!! Happy Happy. Perfecto!!
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Matter Type:
Residential Conveyancing
Dan
Collected on:
Did the job.
Slow to move along. Poorly communicative and impatient to the point of being rude. Often communicated via email with no body text but an extended list of attachments.
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Angela
Collected on:
This review is for a different branch.
We had the amazing team of Sarah Dell ,Nikki Best and Kahrn Sanderson to deal with an extremely complexed family issue which was dealt with with honesty, professionalism and compassion whilst always understanding the outcome we were hoping for and gained. Sarah always guided us and gave us realistic expectations of what the next steps were along our journey would bring.
We would highly recommend Sarah and her team and would not think twice about engaging with them again.
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Matt
Collected on:
This review is for a different branch.
Emily Hunkin and Abi Thomas were committed and professional from initial contact to completion for my new house purchase and buy to let mortgage administration. They were tenacious in pursuit of my interests, communicated promptly and straightforwardly and worked hard to get the deal over the line on time. Highly recommended.
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Matter Type:
Leasehold properties
Andy
Collected on:
This review is for a different branch.
I received excellent service from Lisa and Georgia who assisted me with my property matters in a relatively complex situation. They were both exceptionally supportive and efficient, and made the whole process seem straightforward.
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Matter Type:
Residential Conveyancing
Tom
Collected on:
This review is for a different branch.
I cannot recommend this firm enough. We dealt with Lisa Brewer & her paralegal Georgia Riley and they were amazing. The handled our case with professionalism and showed that they had our best interests at heart. You'll read all over Google bad reviews for solicitors relating to conveyancing but the truth of the industry is no property transaction is straight-forward and there will be bumps along the road 90% of the time, a good solicitor will navigate these and give solutions wherever possible, this is where Lisa excelled most, the sellers solicitor wasn't quite as pro-active as Lisa but she worked through everything in a timely manor and pushed to make sure we completed before our mortgage offer expiry date. The main point that sticks out to me is how well Lisa & Georgia work together, they compliment each other in such a way that you always feel as though you're in safe hands. If I could give Charles French more stars then I would!
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