0191 3842441
We are Swinburne Maddison, Durham’s leading law firm. We are not just legal experts, we are your trusted partners in the North East. Unlike other law firms, we are agile, approachable, jargon-free, and committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we are here to assist you every step of the way. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Swinburne Maddison LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Swinburne Maddison LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Swinburne Maddison LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Swinburne Maddison LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Swinburne Maddison LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Swinburne Maddison LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Swinburne Maddison LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Jan Lindley
Collected on:
Excellent support from Abigail Zuk at the solicitors. Very knowledgeable and appeared determined to progress with our case.
We were confident in her ability.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
D.Hodgson
Collected on:
Whole experience was simple and straight forward. Phoebe was succinct yet explained everything in layman's terms
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Residential Conveyancing
Lynn G
Collected on:
Rebecca Harper acted for me in the sale of a residential property. Both she, and her assistant, Alli Wakefield, were very knowledgeable, efficient and patient. They listened carefully and responded to requests and queries very quickly and with full, comprehensible information. The firm's reception staff were also very helpful and efficient. I'll be very happy to use Swinburne Maddison again.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Residential Conveyancing
Mrs Lisa Jane Richards
Collected on:
Rebecca and Alli are a lovely team who are efficient, personable and patient
A representative from Swinburne Maddison LLP responded to this review on 18 December, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Rebecca.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Redundancy
Anonymous
Collected on:
Sharney from start to finish has been nothing short of excellent and very helpful. Despite her busy schedule, she always made time to speak with me and review things. The advice as well as the dialogue throughout kept me at ease and made the process seemingly easy as possible. I would recommend sharney to anyone who is suffering from being made redundant either now or in the future. Thank you for all the help.
A representative from Swinburne Maddison LLP responded to this review on 16 December, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Sharney.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Residential Conveyancing
Kay M-B
Collected on:
Excellent service and helpfulness from Grace, especially as we were on opposite sides of the world throughout the entire process.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Settlement Agreements
Matthew Wilson
Collected on:
My experience with Sharney was an incredibly positive one. She dealt with my case with great sensitivity and gave me proactive and useful advice with how to maximise my Settlement Agreement with my employer.
A representative from Swinburne Maddison LLP responded to this review on 16 December, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Sharney,
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Matter Type:
New home purchases and sales
Dominic
Collected on:
Laura was our contact at Swinburne Maddison for a house purchase as first-time buyers. She was efficient and communicative throughout the process, despite the original sale falling through due to the sellers pulling out, and was instrumental in us continuing and succeeding at the second attempt.
A representative from Swinburne Maddison LLP responded to this review on 16 December, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Laura.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Settlement Agreements
Kelley
Collected on:
I required some legal advice regarding being made redundant at work and Phoebe was able to provide all the answers to my questions & concerns. I found her extremely helpful, professional & also very reassuring at this difficult time. I wouldn’t hesitate to use her again and would definitely recommend her to others.
A representative from Swinburne Maddison LLP responded to this review on 16 December, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Phoebe.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Employment Contracts
Harry
Collected on:
I contacted Swinburne Maddison for help with a settlement agreement from work. The service I received was excellent. I spoke to several firms, and the experience I had here was by far the best. Phoebe managed to secure additional compensation to what was initially offered, and the communication through the whole process was spot on. I couldn't reccomend Phoebe enough for her hard work and supportive attitude.
A representative from Swinburne Maddison LLP responded to this review on 16 December, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Phoebe.
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Peter
Collected on:
First time meeting with my solicitor today, despite being on their panel for a few months. A lot of things were dealt with via email, but couldn't really move forward without a face to face meeting. Absolutely lovely building, in a lovely area and the people working there are very courteous and extremely professional.
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Matter Type:
Residential Conveyancing
Kathryn
Collected on:
I can’t speak more highly of this company! The star of the show was Alli Wakefield! She was utterly amazing and made this process as seamless as could be! We can’t thank you enough! She was prompt professional and understanding. Big thank you to Rebecca we fully appreciate your hard work!
Wouldn’t hesitate to recommend! Thanks again.
A representative from Swinburne Maddison LLP responded to this review on 06 November, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Alli and Rebecca.
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Matter Type:
Purchase and Sale
Tracy
Collected on:
I huge thank you to Swinburne Maddison for the sale of my property recommended by JW WOODS, Durham. It was all managed very well, with each party keeping the other informed. Minimum stress, minimum fuss, and relatively straight forward. Thank you again!
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Ashleigh
Collected on:
Massive lack of empathy shown. I approached this firm to inquire if they held an original will for my recently deceased family member. I was offered an appointment in 2 weeks to discuss. When I questioned/complained if they could prioritise my query for an earlier appointment I was told they don't hold the will. They were going to make our family wait 2 weeks for an appointment to say sorry, nothing to do with us. Poor, poor show Swinburne Maddison LLP.
I have the original emails so please, if you respond and contradict this, please expect to see the original emails here.
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N
Collected on:
Recommend
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We are Swinburne Maddison, Durham’s leading law firm. We pride ourselves on being trusted experts in the legal field. We are reliable, ambitious and committed to delivering excellence, and we're thrilled to share our remarkable journey with you. Our story began on the 1st of August 1998 when two distinguished law firms, Swinburne Jackson Moreland and Wilson Maddison, came together in a momentous merger. The prestigious firms combined, bringing 200 years of experience together, firmly laying the foundation for what we now proudly call Swinburne Maddison LLP. Fast forward to today, as we celebrate our 25-year anniversary, and we couldn't be more honoured to have evolved into the firm we are now. What started with 15 solicitors and 25 support staff has blossomed into a formidable team of 80 plus, comprising 37 highly skilled fee earners and 12 exceptional partners. We were delighted to have been awarded the prestigious Investors in People award in 2022, a true testament to the value we place on nurturing and developing our talent. When it comes to expertise, our reputation speaks for itself. We are thrilled to be recognised in The Legal 500 across eight practice areas, with a particular highlight on being ranked Top Tier for Corporate and Commercial, Commercial Property, and Commercial Litigation. Our corporate team's ability has earned us a place among the top 10 in the Experian Market IQ M&A Review, showcasing our exceptional deal-making skills. At Swinburne Maddison, we're not just legal experts, we're your trusted partners in the North East. We aren’t like other law firms, we’re agile, approachable, jargon-free, and genuinely committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we’re here to assist you every step of the way.
