0191 3842441
We are Swinburne Maddison, Durham’s leading law firm. We are not just legal experts, we are your trusted partners in the North East. Unlike other law firms, we are agile, approachable, jargon-free, and committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we are here to assist you every step of the way. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Swinburne Maddison LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Swinburne Maddison LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Swinburne Maddison LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Swinburne Maddison LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Swinburne Maddison LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Swinburne Maddison LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Swinburne Maddison LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Dominic
Collected on:
Laura was our contact at Swinburne Maddison for a house purchase as first-time buyers. She was efficient and communicative throughout the process, despite the original sale falling through due to the sellers pulling out, and was instrumental in us continuing and succeeding at the second attempt.
Was this review helpful?
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Settlement Agreements
Kelley
Collected on:
I required some legal advice regarding being made redundant at work and Phoebe was able to provide all the answers to my questions & concerns. I found her extremely helpful, professional & also very reassuring at this difficult time. I wouldn’t hesitate to use her again and would definitely recommend her to others.
Was this review helpful?
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Employment Contracts
Harry
Collected on:
I contacted Swinburne Maddison for help with a settlement agreement from work. The service I received was excellent. I spoke to several firms, and the experience I had here was by far the best. Phoebe managed to secure additional compensation to what was initially offered, and the communication through the whole process was spot on. I couldn't reccomend Phoebe enough for her hard work and supportive attitude.
Was this review helpful?
Rosie
Collected on:
Gillian was extremely helpful when dealing with the purchase of our farm. She went above and beyond to ensure that we exchange and completed on schedule. I would highly recommend her services.
Was this review helpful?
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Nicoleta Radu
Collected on:
Prompt and professional advice, efficient and result-oriented .
A representative from Swinburne Maddison LLP responded to this review on 06 November, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Phoebe.
Was this review helpful?
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Swinburne Maddison staff were helpful and professional throughout. We had one aborted sale before eventual success, all difficulties were navigated efficiently.
A representative from Swinburne Maddison LLP responded to this review on 06 November, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Rebecca.
Was this review helpful?
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Residential Conveyancing
JAM
Collected on:
Timely and extremely professional service throughout
A representative from Swinburne Maddison LLP responded to this review on 06 November, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Kate.
Was this review helpful?
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Employment Law
Anonymous
Collected on:
We have always had a very positive experience when dealing with Jonathan. He is clear and concise in his advice and instructions.
A representative from Swinburne Maddison LLP responded to this review on 09 October, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Jonathan.
Was this review helpful?
Matter Type:
Disputed Probate
Suzy
Collected on:
I can highly recommend Anna Stephenson for professional and compassionate support during this difficult time. Don’t hesitate to let the professionals help with probate, a death is difficult enough.
Was this review helpful?
Matter Type:
Purchase and Sale
michelle
Collected on:
Laura was very helpful with the sale of my mother's estate. She guided me through a difficult time of my life, dealing with probate and other issues. She was very knowledgeable and saved me extra expense when forms were required by the purchases solicitor. I would highly recommend Laura for her knowledgeable, professional and friendly service.
A representative from Swinburne Maddison LLP responded to this review on 09 October, 2024:
Thank you for your feedback, Michelle. We appreciate you taking the time to comment on your experience and will pass on your comments to Laura.
Was this review helpful?
Matter Type:
Residential Conveyancing
Kathryn
Collected on:
I can’t speak more highly of this company! The star of the show was Alli Wakefield! She was utterly amazing and made this process as seamless as could be! We can’t thank you enough! She was prompt professional and understanding. Big thank you to Rebecca we fully appreciate your hard work!
Wouldn’t hesitate to recommend! Thanks again.
A representative from Swinburne Maddison LLP responded to this review on 06 November, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Alli and Rebecca.
Was this review helpful?
Matter Type:
Purchase and Sale
Tracy
Collected on:
I huge thank you to Swinburne Maddison for the sale of my property recommended by JW WOODS, Durham. It was all managed very well, with each party keeping the other informed. Minimum stress, minimum fuss, and relatively straight forward. Thank you again!
Was this review helpful?
Ashleigh
Collected on:
Massive lack of empathy shown. I approached this firm to inquire if they held an original will for my recently deceased family member. I was offered an appointment in 2 weeks to discuss. When I questioned/complained if they could prioritise my query for an earlier appointment I was told they don't hold the will. They were going to make our family wait 2 weeks for an appointment to say sorry, nothing to do with us. Poor, poor show Swinburne Maddison LLP.
I have the original emails so please, if you respond and contradict this, please expect to see the original emails here.
Was this review helpful?
N
Collected on:
Recommend
Was this review helpful?
Matter Type:
Purchase and Sale
Andy
Collected on:
Recently completed on purchase of house and used Swinburne Maddison.
Rebecca was acting for us and was always quick to respond and guided me through the process.
They came as a recommendation to me as was new to the area and was impressed with them.
Paid a bit more than other quotes but 100% I am glad I did as the key thing is communication.
A representative from Swinburne Maddison LLP responded to this review on 02 November, 2023:
Thank you for your feedback, Andy - we really appreciate you taking the time to comment on your experience and will pass on your comments to Rebecca.
Was this review helpful?
We are Swinburne Maddison, Durham’s leading law firm. We pride ourselves on being trusted experts in the legal field. We are reliable, ambitious and committed to delivering excellence, and we're thrilled to share our remarkable journey with you. Our story began on the 1st of August 1998 when two distinguished law firms, Swinburne Jackson Moreland and Wilson Maddison, came together in a momentous merger. The prestigious firms combined, bringing 200 years of experience together, firmly laying the foundation for what we now proudly call Swinburne Maddison LLP. Fast forward to today, as we celebrate our 25-year anniversary, and we couldn't be more honoured to have evolved into the firm we are now. What started with 15 solicitors and 25 support staff has blossomed into a formidable team of 80 plus, comprising 37 highly skilled fee earners and 12 exceptional partners. We were delighted to have been awarded the prestigious Investors in People award in 2022, a true testament to the value we place on nurturing and developing our talent. When it comes to expertise, our reputation speaks for itself. We are thrilled to be recognised in The Legal 500 across eight practice areas, with a particular highlight on being ranked Top Tier for Corporate and Commercial, Commercial Property, and Commercial Litigation. Our corporate team's ability has earned us a place among the top 10 in the Experian Market IQ M&A Review, showcasing our exceptional deal-making skills. At Swinburne Maddison, we're not just legal experts, we're your trusted partners in the North East. We aren’t like other law firms, we’re agile, approachable, jargon-free, and genuinely committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we’re here to assist you every step of the way.
