0191 3842441
We are Swinburne Maddison, Durham’s leading law firm. We are not just legal experts, we are your trusted partners in the North East. Unlike other law firms, we are agile, approachable, jargon-free, and committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we are here to assist you every step of the way. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Swinburne Maddison LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Swinburne Maddison LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Swinburne Maddison LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Swinburne Maddison LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Swinburne Maddison LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Swinburne Maddison LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Swinburne Maddison LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Natalia
Collected on:
Professional and efficient service. Clear communication and swift resolutions. Recommend for anyone looking for reliable and knowledgeable legal support.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Donna Dove
Collected on:
Lovely and approachable. Apologies for the late response.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Gary Ellis
Collected on:
Extremely professional and commercial advice offered from a trusted partner who we have known for many years. Clear and calm reassurance provided on a sensitive employment issue regarding a senior member of the team.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Excellent service and very friendly personnel
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Anonymous
Collected on:
Prompt, professional advice
Always considered in approach balanced against possible outcomes
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michelle
Collected on:
A pleasure dealing with Kate over the last several months on a protracted sale of a property with complications.
We found Kate to be very reassuring, approachable, helpful and professional during this time and communicated throughout.
We would not hesitate to recommend Kate to friends and associates.
Also a special mention for Anya for her help and support.
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Amy
Collected on:
Kate remained professional throughout the purchase of our property. She was prompt and efficient with any queries that were raised putting me at ease. I couldn’t recommend Kate enough she remained professional at all times. Thank you for all your help it was very much appreciated.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Michael Chapman
Collected on:
Excellent efficient professional service from Rebecca Harper
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Lynn Godson
Collected on:
My second experience of Swinburne Maddison's handling of a property transaction was every bit as good as my first. Rebecca Harper and Alli Wakefield were, again, extremely efficient, helpful, knowledgeable and careful in their advice and service. They kept me well informed at every stage and ensured that I understood the process and the timescales. The Reception team were also very helpful and efficient.
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Verified review
This review has been left by a verified client who used Swinburne Maddison LLP.
Michael
Collected on:
Concise and simple advise providing reassurance and support at a difficult time. All advice and communication was delivered in a timely manner that allowed me to conclude the matter very efficiently.
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Philip
Collected on:
Friendly and approachable yet professional - felt like I was in good hands.
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Peter
Collected on:
First time meeting with my solicitor today, despite being on their panel for a few months. A lot of things were dealt with via email, but couldn't really move forward without a face to face meeting. Absolutely lovely building, in a lovely area and the people working there are very courteous and extremely professional.
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Matter Type:
Residential Conveyancing
Kathryn
Collected on:
I can’t speak more highly of this company! The star of the show was Alli Wakefield! She was utterly amazing and made this process as seamless as could be! We can’t thank you enough! She was prompt professional and understanding. Big thank you to Rebecca we fully appreciate your hard work!
Wouldn’t hesitate to recommend! Thanks again.
A representative from Swinburne Maddison LLP responded to this review on 06 November, 2024:
Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to Alli and Rebecca.
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Matter Type:
Purchase and Sale
Tracy
Collected on:
I huge thank you to Swinburne Maddison for the sale of my property recommended by JW WOODS, Durham. It was all managed very well, with each party keeping the other informed. Minimum stress, minimum fuss, and relatively straight forward. Thank you again!
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Ashleigh
Collected on:
Massive lack of empathy shown. I approached this firm to inquire if they held an original will for my recently deceased family member. I was offered an appointment in 2 weeks to discuss. When I questioned/complained if they could prioritise my query for an earlier appointment I was told they don't hold the will. They were going to make our family wait 2 weeks for an appointment to say sorry, nothing to do with us. Poor, poor show Swinburne Maddison LLP.
I have the original emails so please, if you respond and contradict this, please expect to see the original emails here.
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We are Swinburne Maddison, Durham’s leading law firm. We pride ourselves on being trusted experts in the legal field. We are reliable, ambitious and committed to delivering excellence, and we're thrilled to share our remarkable journey with you. Our story began on the 1st of August 1998 when two distinguished law firms, Swinburne Jackson Moreland and Wilson Maddison, came together in a momentous merger. The prestigious firms combined, bringing 200 years of experience together, firmly laying the foundation for what we now proudly call Swinburne Maddison LLP. Fast forward to today, as we celebrate our 25-year anniversary, and we couldn't be more honoured to have evolved into the firm we are now. What started with 15 solicitors and 25 support staff has blossomed into a formidable team of 80 plus, comprising 37 highly skilled fee earners and 12 exceptional partners. We were delighted to have been awarded the prestigious Investors in People award in 2022, a true testament to the value we place on nurturing and developing our talent. When it comes to expertise, our reputation speaks for itself. We are thrilled to be recognised in The Legal 500 across eight practice areas, with a particular highlight on being ranked Top Tier for Corporate and Commercial, Commercial Property, and Commercial Litigation. Our corporate team's ability has earned us a place among the top 10 in the Experian Market IQ M&A Review, showcasing our exceptional deal-making skills. At Swinburne Maddison, we're not just legal experts, we're your trusted partners in the North East. We aren’t like other law firms, we’re agile, approachable, jargon-free, and genuinely committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we’re here to assist you every step of the way.
