Matter Type:
Residential Conveyancing
Marcos
Collected on:
The most excruciating and long conveyance process ever!
We bought a new build house with Taylor Wimpey using their part exchange scheme. They recommended us to use the conveyance services of Jacksons Law firm because apparently they are familiar with them and would make the conveyance process faster and smoother, especially because Taylor Wimpey expects to exchange contracts within a period of eight weeks after reserving the property. How wrong they were, Jacksons made the whole process so difficult and so slow because too many people were involved and they clearly have serious communication issues. After three months of making the reservation there were no signs of having the exchange of contracts and because of this they told us that exchange and completion had to be done at the same time. We finally completed after six months and two weeks of an excruciating painstaking conveyance process. It had a delay of 100% that the average conveyance time takes. Because Taylor Wimpey know all the stress and inconvenience they caused us they have removed them from their panel and not recommend them to any new potential buyers. They really let us down, they caused us so much stress and replace the feeling of joy we were supposed to have when we finally receive our keys for one of just relief that it was over. I would not recommend Jacksons to anyone. Avoid them if you can.
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