Gorvins Residential Llp

We used Gorvins for the purchase of our first house. Constant inefficiencies and lack of communication and transparency from their side.

I would avoid Gorvins if you want a stress free experience. Pretty much zero communication, conflicting requests, asking for things that have already been sent, provided with 3 different completion figures (and act like I should have known the 1st two were wrong!).
Charged an extra £450 for buying through auction (fair enough) but then told that they would read or advise on the auction contract!
Complained to one of the Partners to no avail. They simply do not know how to provide a good customer focussed service. For any other service provider that gave such a poor service, you’d be looking to withhold some of their fee - unfortunately, it’s an industry that has you over a barrel as you have to pay them in full before you can complete the purchase. Maybe that’s the reason Gorvins believe they can provide such a poor service and not give two hoots. AVOID!

Gorvins Solicitors cost me my life savings by incorrectly calculating stamp duty through what can only be described as incompetence and neglect. They had incorrectly calculated stamp duty on my house purchase which ultimately cost me and my partner 3x more than what they had discussed and quoted.

There was no apology, no consideration and when asked whether they could let me pay this over a period of time given that it was their mistake I was told no; and if I didn't pay I would be liable to pay legal costs and the seller of the home could sue me.

I purchased a house and remortgaged a house at the same time with them, back in June 24'.

This was the final straw with them during what had been a poor experience overall.

I dealt with Hamza Munir, Sophie Leathley and Martin Noon through out most of the process and the communication was very cold. Post completion my files were managed by Natalie Mills and Callum Lawler-Smith.

I understand that a mistake can happen, and in this case it was a large one. But the way that it was handled once it became apparent was disrespectful and I honestly couldn't recommend you consider looking elsewhere any more. They're not the cheapest solicitors, but that doesn't always mean you get good quality service.

The worst solicitors in UK, we are in the process of buying a house, second time ! The first time we was told it was the sellers fault only to find out it was their fault for taking to long - 6months. We went with them the second time after a false claim the search fees will be free, had two different people confirming this and yet still when we are I’m ow on our 4month of waiting they decided we have to pay the search fees, which also has increase more than 20%. Further more we signed our contract 3 weeks ago and was told that another search needs to be done on mining, seriously though this was meant to be done first! Can’t wait until we complete , if we even complete the sale. I will write reviews on every platform I find so people are aware what a terrible company this is !

I was recommended Gorvins to deal with our remortgage of our property from my mortgage broker/

They was swift with their responses and the process moved at a timely manner.

However on the day of completion i had still not received an updated completion statement showing the correct amounts of borrowing.

Eventually this was received and i agreed to complete based upon a overpayment figure being paid to myself once funds were received so i could consolidate debts.( after all this was the purpose of the remortgage)

Cut to the chase the figures on the completion statement were wrongly provided to me meaning the figure i received was less than i had agreed to.

When i went back to the solicitor to query this she advised that this amount would be coming from the new mortgage company direct after completion.

When i spoke to the mortgage broker they advised that there was no further funds being released to me and it was infact Gorvins completion statement that was wrong. not something you expect from a solicitors that are being paid in excess of £1000.

So not only did Gorvins advise me of the wrong figures on the completion statement, they also further advised me incorrectly that it was coming from the mortgage company direct.

I have since sent this complaint to the Partner at Gorvins who offered me reimbursement of the £24 TT fee. Which is a complete insult being that the amount i am down is over 10 times that amount.

Gorvins made sure their fee was taken correctly BTW!!!!!

I used to chase them but never got timely reply or even an update of what is going on. I had to extend my rental for a month due to their delay and non responsive services.