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Dcb Legal Ltd

02034340433

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Dcb Legal Ltd

How Dcb Legal Ltd Compares

Value for money

!

Limited data.

This firm - 47%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Dcb Legal Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Dcb Legal Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

!

Limited data.

This firm - 33%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Dcb Legal Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Dcb Legal Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 33%
No 67%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

!

Limited data.

This firm - 33%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Dcb Legal Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Dcb Legal Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 33%
No 67%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Dcb Legal Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

2.3/5

Reviews summary

  • Excellent

    1
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Surie

Matter Type:

Debt Recovery

Surie

May 01, 2024

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Collected on:

Pretend Lawyers - WARNING DO NOT PAY THEM UPFRONT

It's the same company as DCBL (Direct Collection Bailiffs Limited). I felt cheated me out of 15,000 GBP by these clowns. First they promised me guaranteed results and after I paid their Invoice which they needed cleared to begin work. Up until the invoice was paid they were good. Responsive and friendly. As soon as invoice was paid, they started ignoring my calls and email. They sent some letters out to the respondent but never copied me in. Even when the respondent's solicitors replied they never forwarded me the letter. I provided them all the documents but they did not reply to the respondent. Highly unprofessional and I doubt they are qualified to be lawyers. There are better solicitors out there who are more professional. I wouldn't touch DCBL or DCB Legal with a barge pole. Let them deliver first then and only then make any payments to them. They will promise you that they will win your case just to get you to pay their fee. And as soon as you've paid, they will purportedly conduct a detailed review and then tell you that you're not likely to succeed and if you ask money back they will point you to their terms and conditions which clearly states no refunds given. You have been warned be careful.

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G

G

April 27, 2024

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Collected on:

WARNING - DONT PAY THEM UPFRONT

As CEO of an engineering company in London, with offices in 6 countries, I used DCBL (Direct Collection Bailiffs Ltd) for debt collection upon recommendation. DCBL promised to recover our £150,000 debt.

Per DCBL's terms, we paid 10% of the recovery amount. They promised to continue recovery efforts for up to 120 days. Their sales pitch, which included media coverage on Netflix and ITV, convinced me. Looking back, it was part of a scheme to deceive me out of £15,000.

DCBL promised ethical techniques including recorded visits, weekly updates, and even some intimidating practices. These promises were empty.

Regrettably, DCBL couldn't even locate the debtor, despite their supposed intelligence system and strong ties with credit reference agencies. Their only action was sending emails to the debtor. They couldn't respond to a single legal letter from the debtor’s barrister.

DCBL also promised to use their sister company, DCB Legal, to respond to legal letters and proceed with court matters. This was another false promise.

Reading through DCBL's terms and conditions showed their false promises. Clauses stated that debt collection shouldn't exceed 120 days, but it's unclear what happens if DCBL fails within this timeframe. In our case, they gave up after four months. Their promise of automated systems and debtor location was baseless.

According to clause six, clients pay a non-refundable administration fee, usually 10% of the debt. If DCBL fails, you don’t get your money back. We lost £15,000 to DCBL. Clause 11 states that DCBL doesn’t guarantee debt recovery.

My advice is to avoid DCBL. They are only good at sending letters to naive people. If you’re dealing with a smart debtor with good legal counsel, DCBL has little to no chance of success. They fail to respond to strong legal letters, and their promises fall flat.

This review is a warning about DCBL and DCB Legal. My advice is to steer clear of DCBL. Research and consider more reliable and effective alternatives for your debt recovery needs to avoid the hassles and financial losses that come with dealing with DCBL.

Dont pay them any money upfront. Tell them you'll pay via escrow and that they will only get paid once they deliver.. and see how they run away from you.

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dean

Matter Type:

Unpaid Rent, Service or Ground Charges

dean

November 25, 2019

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Collected on:

Claiming money back from my previous tenants

I contacted DCB Legal to help me with money owed by a couple of previous tenants.Who turned my rented house into a drugs den .Hayley Crawford was my contact .She was very patient and very helpful through the whole process .This process took over a year to sort out so you can imagine my frustration at times where very high .Especially since the defendants would not answer any of her letters or phone calls .This was very frustrating as the defendants walked past my place of work twice a day .It ended up going to court and getting attachments of earnings as i new where they worked .Only after Hayley Crawford contacted there place of work did she get conformation that i was telling the truth.Which ended up me getting a settlement although it will take 9 years for me to receive it .But thanks to Hayley Crawfords efforts and hard work to get the result i deserve .Thanks again Heyley.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Money & Tax
    • Debt and Bankruptcy