Psr Solicitors Ltd

This review is for a different branch.

I have engaged them for conveyancing service.
All communication is over emails.
To confirm your identity they will send you a link to download an app through which you have to send them your IDs, but also you have to take video of yourself as well as the voice. I find this procedure humiliating making you feel as a criminal.
When it comes to confirm the source of your funds, they also send you a link of the firm called Armalytix. When you look through the questions you are asked to confirm your earnings, savings you realise that their system is not comprehensive and has a lack of flexibility. Nevertheless, PSR solicitors make you to go through that. After you completed the online questionnaire on Armalytix website, the report generated and sent to solicitors. It all is time consuming process. In the end, you find out that Armalytix report is not acceptable by PSR solicitors and so the want to see your current account bank statements for 12 months. They ignore all your SA302, payslips and P60. They want to dig in your bank statements.These all goes beyond any common sense. You pay for the service and get impression they act against you.
Complete failure to communicate effectively and work with the correspondence. If your arguments do not fit their patterned response they simply ignore you.

This review is for a different branch.

First time buyers, guided and helped us buy our first home. So pleased with the first class service...... especially Donna! Nothing was too much trouble for her, fully recommend!

This review is for a different branch.

Charlene was absolutely fabulous through our whole process! Always messaging us with updates and quickly passing us through the stages - exactly what you want, your new house as soon as possible!! Super understand whenever we didn’t understand something or needed further explanation etc
Would 100% recommend her (+ hopefully get her whenever we next buy a house…)

Honestly the whole process was super fast! Because of how good she was!

This review is for a different branch.

I used PSR in Wallasey for the sale of my property. We completed in 3 months. Charlene handled my case. Nothing prepares you for the Conveyancing process. To describe it as archaic, infuriatingly slow and out of date made me question whether this was 2023 or 1923. To be fair, the delays came from the buyers side not ours and Charlene kept working hard and pushing for enquiries and responses from the buyers solicitors. We completed and exchanged the same day. The only reason its a 4 star not a 5 star is the process. I was happy with Charlene representing me and would recommend PSR. But be warned folks, Conveyancing is slow. But yes, happy to recommend their services. Great competitive fixed price on a no sale no fee basis.

This review is for a different branch.

I recently moved to North Wales and PSR handled all aspects of my conveyancing. I would thoroughly recommend Fiona and the team at PSR for their dedication, professionalism, knowledge and diligence in all aspects of buying and selling, Laurence see

This review is for a different branch.

Used PSR solicitors Wrexham for conveyancing matters, could not recommend them enough! Bronwen was absolutely brilliant as were the rest of the team.

Replied in a timely manner to every enquiry and kept me in the loop every step of the way.

110% the most efficient firm I have dealt with.

This review is for a different branch.

Fantastic service from PSR solicitors. Always on the ball and get things done quickly. Very reasonably priced. If we move again we won't use anyone else.

This review is for a different branch.

I've been dealing with Ruth for almost a year and she has been very helpful. The last piece in the jigsaw was getting the land registry sorted. Great job!

This review is for a different branch.

Very happy with Jayson Sloss, he got the job done, and it wasn’t an easy one, and looked after us very well. Highlighting an issue that could have caused us issues in the future, missed by two other solicitors. He certainly had our best interests at heart. Many thanks for all your work.