This review is for a different branch.
The worst company I have ever had to deal with, not only was I passed to these for help but they clearly didn’t take my case seriously..
I had to ring over 7 times just to get answers to my case, replies to my emails and even when I got a reply my statement for court was wrong and nothing what I said over the phone.
Then got represented by a trainee, who had no support from the company, me and my partner wondered if she knew what she was doing.. she proved us wrong by winning my case (VERY HAPPY)
But then 5 weeks later I find out she’s not even chased the court for my restraining order which states should be done in 24hours!!!! Which means this had NOT been served to the respondent!! So for 5 weeks I’ve had a restraining order which I thought was keeping me and my child safe - was actually not in place and if I didn’t ring the company for an update this would of NEVER been chased! How disgusting and shocking this is from a “professional company” - If you can call them that at this point.
I lost out on this protection because of the trainee solicitor doesn’t know what she needs to chase in her own cases or clearly how to keep them in order and make sure her job is complete!
Again I blame the company as a trainee should not be left alone to deal with a case so important of keeping a mother and daughter safe!
I’m very lucky no danger come to me in this time.
Again with support for another person in the company this would have been done, to leave a trainee to deal with big cases like this alone is shocking and proves the company could not be bothered with my case.
Not only has she endangered me and my child, she’s shown absolutely no remorse or even an apology!
Complaint sent 3 days ago and no reply..
dodge this company! They have had over 2.5k+ for absolutely terrible work!
You and your company should be ashamed!!