Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Alexandra
Collected on:
Very good professional service
Felt well supported and all round very good experience
Was this review helpful?
01480 261100
At Vanessa Newman Property Lawyers our business is our client. We offer a personal approach and offer appointments to clients in their own homes at an hour to suit them. We understand that whilst you are dealing with a property transaction normal life goes on and so we will work outside of 'non-standard' hours to accommodate calls and meetings, leaving you with the minimal amount of upheaval to your everyday life. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Vanessa Newman Property Lawyers Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Vanessa Newman Property Lawyers Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Vanessa Newman Property Lawyers Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Vanessa Newman Property Lawyers Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Vanessa Newman Property Lawyers Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Vanessa Newman Property Lawyers Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Vanessa Newman Property Lawyers Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Alexandra
Collected on:
Felt well supported and all round very good experience
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Matter Type:
Matrimonial transfers
Alan
Collected on:
Efficient and professional as always. Thanks team!
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Matter Type:
Matrimonial transfers
Julie
Collected on:
excellent service- helped me through every step
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Paul
Collected on:
Very efficient and good customer contact throughout
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Amanda
Collected on:
Vanessa and her team were brilliant with helping us staircase in our shared ownership property. They made everything so easy and were a pleasure to deal with. Would recommend their services.
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Matter Type:
Purchase of development land
Anonymous
Collected on:
Being a first time buyer (it is stressful as it is), I would have liked them to explain me things instead of just sending me paperwork without even explaining what is… And using technical words that Im not familiar with. Horrible communication, they never kept me informed of anything and took such a long time to respond back with any query- I was being evicted from another property and I had to end up booking and air bnb (they wouldn't give me any time frames, I didn’t even know how long to book the airbnb for). I ended up booking it for two months (just in case). After having explained all this to them in several occasions, they still failed to be clear with me. I kept asking them to give me some sort of time frame and they only notified me about the moving in date with 2 weeks in advance. I had to pay the Airbnb and the house for a whole month because of them not being able to give me a completion date before. Vanessa was supposed to be dealing with my property and when the time of closing the deal came (the last month of the process) she was out of the office for a couple of weeks without even letting me know. They sent me invoices with the wrong amount on it - good that I checked, there was a HUGE difference… I had to call them as I almost had a heart attack thinking how I was going to pay for that… I have never had such a bad experience. Would not recommend, sorry
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Robert
Collected on:
Vanessa Newman and the team were always helpful and friendly whenever I asked a question or had any concerns. All answers were quick and concise and explained in such a way that I could understand exactly what was going on. They were very easy to reach, usually being able to get in contact with them immediately.
I highly recommend their services and would very likely use them in future.
Was this review helpful?
Jeff
Collected on:
With all the problems of dealing with selling and buying a property, we can sincerely say that Vanessa and her team where the one part of the entire process that we are delighted with, from the very first contact through to completion on both properties.
We found their services to be personal, calm and reassuring, which is exactly what you need during a stressful house move.
We would have no hesitation to recommend her services to friends and family.
Thank you very much Vanessa, Carla and Malcolm for all your hard work.
Kind regards
Jeff & Jill
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Antoni
Collected on:
The estate agents wanted us to use their 'preferred' solicitors, but so glad we didn't listen and found Vanessa and her team for our house purchase last year. She made the whole process as easy as possible, explained every step clearly and kept us updated of progress. Highly recommended and we would definitely use again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Vanessa Newman Property Lawyers Ltd.
Matter Type:
New home purchases and sales
Mark
Collected on:
Vanessa and her team were excellent for both my sale and purchase. Dealing with some thorny issues and curve balls in an efficient manner. Ensuring I was protected from any risks identified during the selling and buying process, really felt like a valued client.
Was this review helpful?
Jeff
Collected on:
Sale and Purchase Conveyance move from South Cambs to Felixstowe
With all the problems of dealing with selling and buying a property, we can sincerely say that Vanessa and her team where the one part of the entire process that we are delighted with, from the very first contact through to completion on both properties.
We found their services to be personal, calm and reassuring, which is exactly what you need during a stressful house move.
We would have no hesitation to recommend her services to friends and family.
Thank you very much Vanessa, Carla and Malcolm for all your hard work.
Kind regards
Jeff & Jill
Was this review helpful?
J
Collected on:
Vanessa and her team have been a God send. I had to navigate leaving a controling situation and came across challenges that were unnecessarily stressful . I felt like I was in safe hands with Vanessa. She conducts herself with dignity and integrity. She didn't allow the situation to phase her, she stood firm in the face of the challenges that where thrown her way from the sale/transfer of equity side of the sale/purchase. Her conduct was clear ,consistent and also reassuring. Her communication with myself and the developer was smooth and again consistent.
I also have to mention Malcolm and Carla , every time I called they where knowledgeable, able to communicate and update me and always warm.
Very happy in my new home and greatful for Vanessa and her team for getting me there.
Was this review helpful?
Colin
Collected on:
Vikki and I have used Vanessa Newman on three property sales now and on each occasion Vanessa has been brilliant. We we able to pop in to her office for impromptu meetings, call or email and get an immediate response. Her team of Carla, Malcom and Gary are excellent at what they do too. The pricing is fixed and we thought very reasonable for such a great service. I would give Vanessa and her team a ten star rating if i could and, wouldn’t consider using anyone else in the area to support your conveyancing needs. I would like to personally thanks Vanessa and her team for providing s with a great services… thanks team Vanessa. X
Was this review helpful?
Mike
Collected on:
Easy to contact, approachable, helpful, informative, had our confidence, and above all, professional. Thank you
Was this review helpful?
Robert
Collected on:
Vanessa and the team represented me for the purchasing of my first home. They were always available and welcoming if I asked any questions or had any confusions. Always polite and always professional. A very large thank-you and my highest recommendations for a fantastic service!
Was this review helpful?
Conveyancing firms are often solicitors who offer the personal service but are old school in their approach to problems, fighting amongst themselves over issues rather than resolving them, and not overly concerned about technology or the time the transaction takes. The alternative is large online conveyancers who are very technology and timescale led but who completely lack any personal service at all, as the transactions may be dealt with by teams and a client may never get to speak to the same person twice. We want to take the best of both services and offer the client a service where they can be assured that we use as much technology as is possible to assist us in the transaction, we will think outside of the box to find solutions to problems, we will get the transaction to completion as quickly as possible and we will make sure that the client has a personal service from their fee earner.