
Sue
Collected on:
Excellent highly recommend
We have used Simon Merchant many times for both buying & selling property. Always feel in safe hands.
Was this review helpful?
01480 860808
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Simon Merchant Property Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simon Merchant Property Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Simon Merchant Property Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Simon Merchant Property Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Simon Merchant Property Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Simon Merchant Property Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Simon Merchant Property Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Sue
Collected on:
We have used Simon Merchant many times for both buying & selling property. Always feel in safe hands.
Was this review helpful?
nrupa
Collected on:
OverviewReviewsServicesAbout
Reviews from the web
ReviewSolicitors
3/5
2 reviews
Facebook
5/5
13 votes
Google review summary
4.6
(9)
Google reviews
Sort by
Most relevant
Newest
Highest
Lowest
Nrupa Parekh
Nrupa Parekh
17 reviews·2 photos
a month ago
I think it is a total waste of money to deal with this firm, unfortunately. Our purchase has not been completed, no completion date was set as the vendor could not break the property chain, however, addition to the solicitor fee, they charge you for different other costs (which are mainly administrative in nature) under the label of "preparatory work" even if there are absolutely no results (it's in their terms of services that they are entitled to charge you for all their incurring cost up to the point when the purchase fails). We are not satisfied with the overall work of Nicole (our solicitor at this firm)
We do not feel that she represented our interests effectively, e.g. 2 surveyor reports showed issues with the property, which we raised to her, but apart from sending an email to the vendors' solicitor about the issues we raised and accepting their refusal to correct them, she did not do anything on our behalf (literally, the vendors' solicitor sent 1 sentence responses to all the points we raised, e.g. that the vendor refuses to do this/that. I think you would expect your solicitor to challenge this and try to act a bit more pushy way on your behalf, but nothing like this happened) We think our estate agent put much more effort in making the purchase successful (e.g. the agent tried to negotiate with the vendors on our behalf, whilst the solicitor did not do much..of course, as solicitors would get paid regardless whether the deal would go through or not. It was an expensive learning experience, next time we would go for a NO SALE NO FEE solicitor) There are better solicitors who don't charge until the completion which is fair if you're buying a property.
Was this review helpful?
Dilys
Collected on:
I have just sold my house using Simon Merchant property solicitors, I am very happy with the service provided, the sale went through smoothly and they kept me informed throughout the process.
Was this review helpful?
Matter Type:
Purchase and Sale
Amy
Collected on:
This review relates to a sale and purchase in June 2016.
I would never recommend Simon Merchant solicitors. They are patronising and rude to deal with, very reactive rather than pro-active when it comes to keeping you informed and made some serious errors with our land registry paperwork which nearly cost us our sale.
They then deducted nearly £300 from the proceeds of our sale (without informing us there had been any change to our original quote) and when I queried this it was the charges to fix their own error! It was only when I threatened Simon Merchant directly with the legal ombudsman that the monies were refunded.
Plenty of other solicitors in the area. Avoid.
Was this review helpful?