We feel very lucky to have received a recommendation to Ros Nolan at Lennons in Amersham and have been delighted with all aspects of the conveyancing process with her and her assistant Dianne Colman. From the first call I made to Lennons, Ros took the time to personally speak to me, showing interest in our needs and requirements. Her warm, attentive and engaged approach was reassuring from the off and we felt that we were in really safe, experienced hands with Ros. We had a great experience with Ros’s assistant Dianne too, who was consistently helpful, warm and responsive.
We found Ros to be professional but very approachable, realistic and pragmatic but also can-do, proactive and ambitious on our behalf regarding the conveyancing timelines we could achieve. She surpassed our expectations and achieved our dream timelines for us, for which we are so very grateful.
I particularly appreciated how helpful in real-time Ros was, talking things through with me in the moment where she could and responding in a timely fashion to our communications. I was so surprised at this and it set her miles apart from other conveyancing solicitors I have worked with where I never heard their voice once and I spent endless hours chasing emails I had sent for a response and updates! With Ros, things were actioned for us quickly when we made requests and on a number of occasions she had already proactively actioned these for us before I’d even asked.
We felt that the conveyancing process was well sign-posted, with high-quality, clear and thorough paperwork outlining what to expect. Ros approached things in a sensible, intuitive way meaning that the process was smooth with no surprises (only good ones!).
We’re very grateful to Ros for her brilliant work for us. We thoroughly enjoyed working with her and we would recommend her to anyone in a heartbeat.
