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How Platinum Solicitors Ltd Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Platinum Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Platinum Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 17%
Overpriced 0%
About Right 82%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Platinum Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Platinum Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Platinum Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Platinum Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Platinum Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    146
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sarah Al

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

Sarah Al

November 04, 2024

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Collected on:

Amazing service

I honestly don't know where to start with, I've had the best experience I could ask for with Platinum Solicitors (Solicitor Aisha Khan, and Legal Assistant Angie Shingleton).

Background, I had signed up with another solicitor and paid £400 up front, I found that I had to keep chasing up for updates (I'm not a chaser, I don't want to initiate emails, I want my solicitor to keep me informed, I'm busy with life, if I'm paying £££ then I want a quality service). When that property fell through, I decided to close my record with that solicitor and find another.

The first thing I asked Platinum Solicitors was "Will you keep me up to date, or will I need to chase up for updates", they said we'll keep you informed, and they've never disappointed me. Throughout the several months, I knew what was happening and was aware of everything from our side. They respond instantly to my questions. Sometimes I'd get an update on Sunday evening (out of hours) from Solicitor Aisha, and I feel bad for anyone having to work late hours on weekends, but they've exceeded my expectations (I'm not encouraging it, but I acknowledge that she's gone above and beyond timely despite the fact she is already timely).

Both Solicitor Aisha and LG Angie are professional in their communication, the emails are very clear, I never felt an email was vague or that I was questioning my understanding, this applies to documentation they've shared about my property (searches and all). I found it quite mind-blowing how they kept on top of all the paperwork that was required, they must have some form of a document management system because everything was perfect.

Throughout, I had full confidence that they knew what they were doing, things happened so quickly and well-tracked that you knew they had a great process in place and understood the conveyancing process. I appreciate the prompt response when I felt one of the sellers in the chain was a timewaster, it quickly resolved and he agreed to move out. I thought with that chain that I'd hit 2025 before I bought the house, but here we are a week into living the dream in my little palace sipping on the tea I was gifted by the pre-homeowner (bless her lovely soul too).
I also had difficulty with my bank not letting me pull my money out in one go, and I appreciate their understanding.

Platinum Solicitors are also transparent with their charges, you'll get a list of everything where your money went. The previous solicitor that I escaped from just kept my money without issuing an invoice of where my money went since no searches were even issued, and barely a month had passed when the sale fell through.

Overall, Platinum Solicitors are extremely efficient, and timely; the process kept moving until we couldn't move it any further, thanks to the timewaster we had on the chain. Solicitor Aisha followed up with me to make sure everything was OK after I moved in, and thankfully everything was in order.

I would never use anyone else, I'm quite difficult to please as well. This is what I think every solicitor firm should be. Worth every penny.

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Amish

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Purchase and Sale

Amish

September 17, 2024

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Collected on:

Highly recommended

I recently sold my house with Platinum Solicitors, and I can't recommend them highly enough. From the very beginning Aisha, Angie and Amina were professional, attentive, and incredibly knowledgeable. They have guided me through every step of the process, making what could have been a stressful experience completely seamless.

Communication was excellent throughout with myself and my estate agents. Aisha and Angie always kept me informed of any developments and promptly answered all of my questions. Their attention to detail and thoroughness gave me complete confidence that everything was being handled with the utmost care.

My first sale fell through at the last minute. The second sale went through smoothly. They went above and beyond to ensure that all legal aspects were covered, queries from the buyers solicitors answered promptly and they worked tirelessly to meet all deadlines. Their expertise and experience were evident in every interaction.

Instructing and working with Aisha and her team at Platinum Solicitors was a fantastic experience. They made the home selling process smooth and stress-free, All fees were outlined from the start and we are incredibly grateful for their amazing service.

If you're looking for a reliable, professional, and friendly solicitor for the purchase or sale of your house sale, look no further than the team at Platinum Solicitors.

Once again thank you

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Kath Sewell

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

New home purchases and sales

Kath Sewell

September 03, 2024

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Collected on:

We have recommended Platinum to all our friends

We just sold our second house using Platinum, after being so pleased the first time around. Efficient solicitors can make all the difference, and these guys are onnit, with great communication and clear advice as well as competitive pricing. Aisha and Angie really lowered our stress at an otherwise stressful time.

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Kate C

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

Kate C

July 16, 2024

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Collected on:

Quick & Simple

Aisha and her team turned around the exchange and completion of my house sale quickly and simply despite it being a complicated sale of an old property. I will definitely use them again for future property sales. Thank you!

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MMD

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

MMD

July 04, 2024

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Collected on:

Excellent & responsive service

My experience of Platinum Solicitors was nothing but excellent, Aisha and team were extremely professional and always responded very quickly to any queries. A superb service at a very reasonable price, I highly recommend them.

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Virginia Waldron

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

Virginia Waldron

June 21, 2024

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Collected on:

Top Class Legal Team

This team was friendly, approachable, efficient and had our best interests at heart. Thank you Aisha, Kira & Angie for your services which were also very reasonably priced. We would not hesitate to use you in the future.

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Stephen

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

Stephen

June 11, 2024

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Collected on:

Excellent Service

Aisha and her team were professional and responsive throughout what turned out to be a difficult house sale. They gave excellent service and lagal advice and responded to all forms of communication and questions within hours. This was easily the most responsive conveyancing service I have experienced throughout 50 years of buying and selling houses. I terms of value for money I believe this firm is unbeatable. I would not hesitate to use this firm in future and recommend then without any reservation.


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Douglas McPherson

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

Douglas McPherson

June 04, 2024

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Collected on:

Professional and efficient

Platinum Solicitors is by far the most professional, efficient and pleasant to work with conveyancing team that I have ever engaged. Aisha, Angie and Kira were on the ball at every step in the sale of my property and were especially quick in their response to emails. I wouldn't hesitate to recommend them or to use them again.

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Niece

Verified review

This review has been left by a verified client who used Platinum Solicitors Ltd.

Matter Type:

Residential Conveyancing

Niece

May 30, 2024

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Collected on:

Efficient

Unfortunately solicitors on bottom sale were very slow, however Aisha and her team were very efficient and worked as quickly as they possibly could. Personable staff and professional service.

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Talha

Matter Type:

Residential Conveyancing

Talha

April 08, 2024

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Collected on:

Super smooth experience with Aisha Khan

I had recently engaged Aisha Khan for a residential sell transaction everything went well super smooth.

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Reviews collected from

S

Matter Type:

Residential Conveyancing

S

November 04, 2024

Report to admin

Collected on:

A client

I honestly don't know where to start with, I've had the best experience I could ask for with Platinum Solicitors (Solicitor Aisha Khan, and Legal Assistant Angie Shingleton).

Background, I had signed up with another solicitor and paid £400 up front, I found that I had to keep chasing up for updates (I'm not a chaser, I don't want to initiate emails, I want my solicitor to keep me informed, I'm busy with life, if I'm paying £££ then I want a quality service). When that property fell through, I decided to close my record with that solicitor and find another.

The first thing I asked Platinum Solicitors was "Will you keep me up to date, or will I need to chase up for updates", they said we'll keep you informed, and they've never disappointed me. Throughout the several months, I knew what was happening and was aware of everything from our side. They respond instantly to my questions. Sometimes I'd get an update on Sunday evening (out of hours) from Solicitor Aisha, and I feel bad for anyone having to work late hours on weekends, but they've exceeded my expectations (I'm not encouraging it, but I acknowledge that she's gone above and beyond timely despite the fact she is already timely).

Both Solicitor Aisha and LG Angie are professional in their communication, the emails are very clear, I never felt an email was vague or that I was questioning my understanding, this applies to documentation they've shared about my property (searches and all). I found it quite mind-blowing how they kept on top of all the paperwork that was required, they must have some form of a document management system because everything was perfect.

Throughout, I had full confidence that they knew what they were doing, things happened so quickly and well-tracked that you knew they had a great process in place and understood the conveyancing process. I appreciate the prompt response when I felt one of the sellers in the chain was a timewaster, it quickly resolved and he agreed to move out. I thought with that chain that I'd hit 2025 before I bought the house, but here we are a week into living the dream in my little palace sipping on the tea I was gifted by the pre-homeowner (bless her lovely soul too).
I also had difficulty with my bank not letting me pull my money out in one go, and I appreciate their understanding.

Platinum Solicitors are also transparent with their charges, you'll get a list of everything where your money went. The previous solicitor that I escaped from just kept my money without issuing an invoice of where my money went since no searches were even issued, and barely a month had passed when the sale fell through.

Overall, Platinum Solicitors are extremely efficient, and timely; the process kept moving until we couldn't move it any further, thanks to the timewaster we had on the chain. Solicitor Aisha followed up with me to make sure everything was OK after I moved in, and thankfully everything was in order.

I would never use anyone else, I'm quite difficult to please as well. This is what I think every solicitor firm should be. Worth every penny.

Was this review helpful?

faela

Matter Type:

Residential Conveyancing

faela

October 15, 2024

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Collected on:

faela

This email is long over due. This firm is absolutely excellent. Extremely patient, which I need, and very, very helpful. All staff are absolutely excellent extremely professional and very pleasant. I wouldn’t hesitate to recommend this firm.

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Ibrahim

Matter Type:

Residential Conveyancing

Ibrahim

October 03, 2024

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Collected on:

Ibrahim

I would like to thank Aisha and her team for being such an outstanding group of professionals.

We dealt with an incredibly difficult sale linked to a subsequent purchase. There were many challenges along the way, but Aisha applied her deep expertise to keep us on track and successfully complete both the sale and purchase.

Communication is key when it comes to conveyancing, and Aisha was always available to answer emails and phone calls. I was kept thoroughly updated throughout the entire process.

I have no regrets in choosing Platinum Solicitors. It was a decision that truly paid off, and our transaction succeeded thanks to the exceptional professionals at this firm.

Aisha and team, thank you once again for everything you did for us. We are extremely grateful for the excellent service you provided.

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Somefname

Somefname

September 19, 2024

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Collected on:

Somefname

Absolutely love solicitor Aisha Khan, highly responsive, efficient, gets everything done in no time, extremely helpful and thorough. I had another solicitor somewhere else, and I decided to find someone else, the best decision I made, I honestly couldn't be happier. I'd use her services again blindly, I have full faith in her work and guidance.

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amishp27

amishp27

September 16, 2024

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Collected on:

amishp27

I recently sold my house with Platinum Solicitors, and I can't recommend them highly enough. From the very beginning Aisha, Angie and Amina were professional, attentive, and incredibly knowledgeable. They have guided me through every step of the process, making what could have been a stressful experience completely seamless.

Communication was excellent throughout with myself and my estate agents. Aisha and Angie always kept me informed of any developments and promptly answered all of my questions. Their attention to detail and thoroughness gave me complete confidence that everything was being handled with the utmost care.

My first sale fell through at the last minute. The second sale went through smoothly. They went above and beyond to ensure that all legal aspects were covered, queries from the buyers solicitors answered promptly and they worked tirelessly to meet all deadlines. Their expertise and experience were evident in every interaction.

Instructing and working with Aisha and her team at Platinum Solicitors was a fantastic experience. They made the home selling process smooth and stress-free, All fees were outlined from the start and we are incredibly grateful for their amazing service.

If you're looking for a reliable, professional, and friendly solicitor for the purchase or sale of your house sale, look no further than the team at Platinum Solicitors.

Once again thank you

Was this review helpful?

Platinum Solicitors Ltd are accredited by

accreditation

About this branch

Description

Specialist Conveyancing Solicitors at a Fixed Fee. We aim to provide a prompt, efficient, cost-effective and excellent service.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Recovery
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
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