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Theresa
Aisha and her team were excellent in dealing with the conveyancing of the property I was selling. She was proactive and on the case at all times and easy to get in touch with. First class service.
Aisha Khan from Platinum Solicitors Ltd responded to this review on 03 October, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Amazing service
I honestly don't know where to start with, I've had the best experience I could ask for with Platinum Solicitors (Solicitor Aisha Khan, and Legal Assistant Angie Shingleton).
Background, I had signed up with another solicitor and paid £400 up front, I found that I had to keep chasing up for updates (I'm not a chaser, I don't want to initiate emails, I want my solicitor to keep me informed, I'm busy with life, if I'm paying £££ then I want a quality service). When that property fell through, I decided to close my record with that solicitor and find another.
The first thing I asked Platinum Solicitors was "Will you keep me up to date, or will I need to chase up for updates", they said we'll keep you informed, and they've never disappointed me. Throughout the several months, I knew what was happening and was aware of everything from our side. They respond instantly to my questions. Sometimes I'd get an update on Sunday evening (out of hours) from Solicitor Aisha, and I feel bad for anyone having to work late hours on weekends, but they've exceeded my expectations (I'm not encouraging it, but I acknowledge that she's gone above and beyond timely despite the fact she is already timely).
Both Solicitor Aisha and LG Angie are professional in their communication, the emails are very clear, I never felt an email was vague or that I was questioning my understanding, this applies to documentation they've shared about my property (searches and all). I found it quite mind-blowing how they kept on top of all the paperwork that was required, they must have some form of a document management system because everything was perfect.
Throughout, I had full confidence that they knew what they were doing, things happened so quickly and well-tracked that you knew they had a great process in place and understood the conveyancing process. I appreciate the prompt response when I felt one of the sellers in the chain was a timewaster, it quickly resolved and he agreed to move out. I thought with that chain that I'd hit 2025 before I bought the house, but here we are a week into living the dream in my little palace sipping on the tea I was gifted by the pre-homeowner (bless her lovely soul too).
I also had difficulty with my bank not letting me pull my money out in one go, and I appreciate their understanding.
Platinum Solicitors are also transparent with their charges, you'll get a list of everything where your money went. The previous solicitor that I escaped from just kept my money without issuing an invoice of where my money went since no searches were even issued, and barely a month had passed when the sale fell through.
Overall, Platinum Solicitors are extremely efficient, and timely; the process kept moving until we couldn't move it any further, thanks to the timewaster we had on the chain. Solicitor Aisha followed up with me to make sure everything was OK after I moved in, and thankfully everything was in order.
I would never use anyone else, I'm quite difficult to please as well. This is what I think every solicitor firm should be. Worth every penny.
Lawyer named in this review: Aisha Khan
Aisha Khan from Platinum Solicitors Ltd responded to this review on 12 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Highly recommended
I recently sold my house with Platinum Solicitors, and I can't recommend them highly enough. From the very beginning Aisha, Angie and Amina were professional, attentive, and incredibly knowledgeable. They have guided me through every step of the process, making what could have been a stressful experience completely seamless.
Communication was excellent throughout with myself and my estate agents. Aisha and Angie always kept me informed of any developments and promptly answered all of my questions. Their attention to detail and thoroughness gave me complete confidence that everything was being handled with the utmost care.
My first sale fell through at the last minute. The second sale went through smoothly. They went above and beyond to ensure that all legal aspects were covered, queries from the buyers solicitors answered promptly and they worked tirelessly to meet all deadlines. Their expertise and experience were evident in every interaction.
Instructing and working with Aisha and her team at Platinum Solicitors was a fantastic experience. They made the home selling process smooth and stress-free, All fees were outlined from the start and we are incredibly grateful for their amazing service.
If you're looking for a reliable, professional, and friendly solicitor for the purchase or sale of your house sale, look no further than the team at Platinum Solicitors.
Once again thank you
Lawyer named in this review: Aisha Khan
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We have recommended Platinum to all our friends
We just sold our second house using Platinum, after being so pleased the first time around. Efficient solicitors can make all the difference, and these guys are onnit, with great communication and clear advice as well as competitive pricing. Aisha and Angie really lowered our stress at an otherwise stressful time.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 19 September, 2024
Thank you for your review, this is appreciated.
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Quick & Simple
Aisha and her team turned around the exchange and completion of my house sale quickly and simply despite it being a complicated sale of an old property. I will definitely use them again for future property sales. Thank you!
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 06 August, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent & responsive service
My experience of Platinum Solicitors was nothing but excellent, Aisha and team were extremely professional and always responded very quickly to any queries. A superb service at a very reasonable price, I highly recommend them.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 05 July, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Top Class Legal Team
This team was friendly, approachable, efficient and had our best interests at heart. Thank you Aisha, Kira & Angie for your services which were also very reasonably priced. We would not hesitate to use you in the future.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 24 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent Service
Aisha and her team were professional and responsive throughout what turned out to be a difficult house sale. They gave excellent service and lagal advice and responded to all forms of communication and questions within hours. This was easily the most responsive conveyancing service I have experienced throughout 50 years of buying and selling houses. I terms of value for money I believe this firm is unbeatable. I would not hesitate to use this firm in future and recommend then without any reservation.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 13 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Professional and efficient
Platinum Solicitors is by far the most professional, efficient and pleasant to work with conveyancing team that I have ever engaged. Aisha, Angie and Kira were on the ball at every step in the sale of my property and were especially quick in their response to emails. I wouldn't hesitate to recommend them or to use them again.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 06 June, 2024
Thank you for your review Douglas, this is really appreciated. We wish you all the very best for now.
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Efficient
Unfortunately solicitors on bottom sale were very slow, however Aisha and her team were very efficient and worked as quickly as they possibly could. Personable staff and professional service.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 30 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Super smooth experience with Aisha Khan
I had recently engaged Aisha Khan for a residential sell transaction everything went well super smooth.
Lawyer named in this review: Aisha Khan
A representative from Platinum Solicitors Ltd responded to this review on 10 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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