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Thompsons Solicitors LLP

01173042400

Also known as :

  • Thompsons Solicitors
  • J M Parsons And Co
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Thompsons Solicitors LLP

How Thompsons Solicitors LLP Compares

Value for money

!

Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 66%
About Right 33%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Thompsons Solicitors LLP only have 322 reviews listed here

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Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    296
  • Very Good

    7
  • Average

    1
  • Poor

    0
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sean

Matter Type:

Accidents In Public Places

Sean

August 22, 2024

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Very Bad Services

I engaged this business in March by December I had made a complaint for no one answering my emails phones calls etc, the level of service was extremely poor. After a internal review they offered me £100 compensation (which I did not take) so they admitted fault in their service they where providing.

The 3rd party admitted liability for being at fault in December and it has taken another 8 months to conclued my case which was a straight forward one.

I would seriously recommend in find another Solicitor to do business with.

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Catherine

Catherine

February 07, 2024

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Collected on:

First Class Service

Mr Nicholas Seymour, who dealt with my case, was so easy to commicate with. He acted with professionalism and compassion throughout the whole process which led to a very satisfactory conclusion .

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Dawn

Dawn

November 09, 2023

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Settlement completed

Thompsons Solicitors have represented me through a very challenging few years securing a settlement this month for me.
Madeleine kept me going through many a tough time when I felt like giving up; she kept a balance between support and professional expertise, and kept my belief in moving forward going throughout.
Special mention to the barrister engaged by Thompsons who wowed us with his knowledge and ability to connect to the client.
Hugely relieved that all is settled claim wise, our thanks and gratitude for their commitment to obtaining a good outcome for me.

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john

john

September 24, 2022

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Collected on:

Mesh Injury Case

Finally my mesh injury case has been settled. I want to thank the excellent solicitor representing me, Madeleine Pinschof, based in Bristol. There were times when I despaired at ever getting any kind of justice, but Madeleine’s patience, kindness and guidance over the years was unfailing. I also want to thank Thompsons for representing the mesh injured in the UK.

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Neil

Neil

May 27, 2022

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Awful

If i could give no stars i would. I wish i had read the reviews a year ago.

I was put in touch with Thompsons via my Union unison for a not fault life changing injury i sustained at work.

The initial contact was good and they make you feel like they are working for you but in my experience nothing could be further from the truth. They sat on my case and did nothing, there were so many avenues to follow up and nothing was done and then decided to not follow up my case because my employer denied responsibility and then went silent, lets be realistic no company will admit liability.

I have contacted a number of other solicitors who cannot understand why i have been treated this way and feel i have a strong case, i have contacted health and safety officers who are in absolutely no doubt my employer is liable. Unfortunately Thompsons sat on this for so long that there is now not enough time for another solicitor to take it on even though they want too.

Absolutely shameful, they say they are taking my complaint seriously and investigating but i have no faith in the investigation, they cannot do what is essentially bread and butter work let alone an investigation, lets also be realistic no admin assistant is going to rule a partner or solicitor was incompetent as its just not worth their job.

I will update this review when Thompsons complaint investigation is complete.

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Sharon

Sharon

May 21, 2022

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Awful firm

I was contacted by Thompson’s through my Union. Unison, the first few years were fine, gathering information about the incident that left my son injured.
Now I have been lied to and it seems they are there for person all gain and nothing more.
I have reported to my Union and I will be making a formal complaint.
Really think because they are solicitors they know everything!! My son as felt nothing but rejection and unsupported. They take on all these roles that my son will pay for yet what support as he received NOTHING….
I will now be claiming against them.

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Debbie

Debbie

January 13, 2025

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Personal Injury Claim

After a work place injury I needed a lawyer who would understand the physical and emotional challenges I was facing. Throughout the claim process my solicitor Philip James was always very responsive to my emails and gave me guidance every step of the way. Philip was also very approachable and at the end of the phone if I needed to talk things through and this was certainly very helpful in putting my mind at ease.
Although my claim took a long time due to further medical intervention and rehabilitation, Philip was always patient and bought my claim to a successful conclusion. I am extremely grateful for his hard work and would recommend his services.

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George

George

January 13, 2025

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Newcastle asbestos Team

My brother was diagnosed with asbestos is his lungs, we were instructed to get a solicitor from the list supplied I chose Thompson (good choice). no win no fee.
My brother died 20thJuly 2023 after I received the power of administration in January 2024 and started to sign all the legal documents with the help of Stuart Larham backed up by Isobel Cammies to its conclusion December 2024.

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Tim

Tim

January 08, 2025

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Thankyou for your superb work

I am very pleased with the outcome in my case. Karen has been absolutely brilliant and there to update and represent me from start to finish. Please pass on my thanks to Ben who was my barrister great job all round from everyone.

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David

Matter Type:

Accident At Work

David

January 07, 2025

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Thankfull!

Great Experience with Thompsons Solicitors. My Solicitor Amanda Caffrey was very hard working and tenacious and through her dedication I was awarded some compensation, which i was very happy with.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
    • Dental Negligence
  • Crime/ Criminal Defence
    • Criminal defence - All
    • Professional Conduct
    • Regulatory Defence
  • Employment
    • Employment Law
    • Equal Pay Disputes
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
    • Professional Negligence law