Chris
Collected on:
Non contested RTA
4years down the line nothing done. Shocking poor service. Just in it for the fees is all I can assume
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Dlg Legal Services Limited
- Address
- BS1 6JX
- www.dlglegalservices.com
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How Dlg Legal Services Limited Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Dlg Legal Services Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Dlg Legal Services Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Dlg Legal Services Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Dlg Legal Services Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Dlg Legal Services Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Dlg Legal Services Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Dlg Legal Services Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Shazad
Collected on:
Compensation claim
This review is for a different branch.
ABSOLUTELY DISGUSTING PLACE TO DEAL WITH... A BIG SHAMBLES OF A PLACE AND VERY UNPROFESSIONAL... AVOID AT ALL COSTS THESE GUYS WILL HAVE U CHASING THEM AROUND AND THEY DONT KNOW WHAT IS HAPPENING TO PPLS CLAIMS ETC.. GOT DIRECTED TO INDIA AND AFRICA ON PHONE CALLS THEY DONT NO A WORD OF ENGLISH AND CLOSED MY CASE TOO ..... CAN ONLY DESCRIBE AS A BACK ALLEY OFFICE...DODGY AS . CANT STRESS ENOUGHT TO AVOID THESE GUYS AT ALL COSTS!!!
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Matter Type:
Litigation - Insurance disputes
Kiz
Collected on:
Would give minus stars.
This review is for a different branch.
DLG were meant to represent a very straightforward litigation to recover funds from a rogue trader. However, DLG managed to tick every box for solicitor negligences. DLG had a succession of paralegals handling the case, and never any actual trained solicitors, and the results or rather the complete lack there of, and the remarkable legal incompetence subsequently showed. They had the case for two years, and yet somehow DLG, and DLG alone consistently failed to progress the case form the standard initial legal phases, and consequently due to DLG our case failed completely to progress.
DLG consistently missed fundamental and blatant opportunities and overlooked key evidence, and their advice was invariably contradictory.
We have now had to report DLG legal services to the legal ombudsman and the Solicitors regulatory authority, and I can’t warn people enough to stay well away from DLG.
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Matter Type:
Accident At Work
Lee
Collected on:
Accident at work
This review is for a different branch.
Very professional, helpful and straightforward
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Ian
Collected on:
FOUR Years and still no resolution to my Accident Claim!
This review is for a different branch.
At the time of writing it is FOUR years since I was rear ended in my car by another vehicle. Other party admitted total responsibility, yet after constantly chasing them up, being ignored and file being passed through numerous file handlers I am at my wits end! They cannot even get it right from one email to the next about what their next steps are, constantly get it wrong with information I have given them, don't respond to emails, lie about keeping you updated and have absolutely ZERO interest in getting a posaitive outcome for you in a reasonable amount of time. Shocking firm, shockingly apathetic staff and whoever looks after compliance and customer service should be taken out, put in a vehicle that gets hit and then have to use their own firm to progress the claim - then they would realise just how distressing and mentally draining their woeful service is to the people they are supposed to be representing!!
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Philip
Collected on:
Dreadful
This review is for a different branch.
Dreadful Company to deal with I’ve had four different case handlers so far in 3 1/2 years
The third party admitted liability three years ago and DLG still haven’t concluded this case. awful communications never reply to emails promptly takes about four to six weeks if your lucky.
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Kat
Collected on:
5 star
This review is for a different branch.
I was recently guided through my case by solicitor Riah Sattar, who provided all the help and advice I needed, responded quickly to all my emails and requests and recently settled my case. I would recommend Riah for a professional service and feel she played a big part in getting me a good outcome.
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Katie M
Collected on:
Completely incomp-e-tent Stole my money and are ignoring emails
This review is for a different branch.
Completely incompe- tent. Stole my money and won’t reply. They are not in the UK and they won’t send me a complaints procedure, because they are a fake company.
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Matter Type:
Accident Abroad
Steve
Collected on:
Terrible company. We lost our case because of our solicitors-DLG
This review is for a different branch.
Do not use this firm. It took over 6 years to get our personal injury claim to court. On the day our barrister made it clear he thought we would loose as so much evidence was missing from the file DLG had given him and the court. This was basic common sense evidence such as medical reports and evidence from the incident such as reports of repairs done after incident. During the 6 years we had to do all the chasing as our case was moved from one case handler to another or was just left when one went on maternity. One court date had to adjourned as DLG forgot to request some basic paperwork. This was after 5 1/2 years! Terrible company to deal with.
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Anonymous
Collected on:
Employment tribunal
This review is for a different branch.
I had to leave my job and decided to take the company to court for unfair dismissal. I appointed DLG legal services to represent me and had Sarah Fairclough as my solicitor. She was very professional and felt with everything in a professional and timely manor. She explained everything and made sure I was comfortable in the decisions I was making. I would definitely use her/them if I needed to in the future.
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About this branch
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel - Airlines going out of business
- Travel - Falsely advertised accommodation
- Travel - Holiday Sickness
- Travel - Travel agents going out of business
- Travel - Trip cancellation
- Travel - Unsanitary hotel conditions
- Travel - Volcanic ash disruption
- Travel rights
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Landlord and Tenant
- Neighbour Disputes
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
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Wills, Trusts & Probate
- Probate
Business areas of law
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Company & Commercial
- Commercial Contracts and Agreements
- Commercial Law
- Contract law
- Employment - business
- Insolvency and Bankruptcy
- Insurance
- Outsourcing agreements
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Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
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Dispute Resolution
- Mediation