Ella is a Receptionist/Legal Assistant at the Shepton office who joined Lyons Bowe in February 2020 as a Legal Apprentice. She has always had an interest in the law and is excited about the training opportunities that a firm like Lyons Bowe can offer her. Ella provides administrative assistance to the fee earners and help to our clients be it over the telephone or face to face.
54 High Street, Shepton Mallet, Somerset, BA4 5AS
Licensed for 4 years
Housing & Property
Amazing company, really helpful and keep you updated all the time. Absolutely reccomend them for buying and selling
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I should like to thank Robert Hann for his ongoing help and support he has provided throughout the sale of my property.
One of the most approachable and professional people I have ever had the good fortune to deal with and a true credit to his profession.
It it with great sadness that I am unable to work with the practice on my upcoming purchase - quite tearful in fact- but if ever there was an opertunity I would most definitely recommend Robert as a hard working, knowledgeable and conscientious legal guy. Wishing him and his team all the very best for the future.
MANY MANY THANKS.
Mike.
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May I say a big thank you to Laura Walker and the team. Although the sale of our house had become a bit of a way of life, as it took so long, Laura and the rest of your team working on our case did an outstanding job. Please pass on our thanks.
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Ella is a Receptionist/Legal Assistant at the Shepton office who joined Lyons Bowe in February 2020 as a Legal Apprentice. She has always had an interest in the law and is excited about the training opportunities that a firm like Lyons Bowe can offer her. Ella provides administrative assistance to the fee earners and help to our clients be it over the telephone or face to face.
Languages Spoken: English
Legal Assistant
Lyons Bowe
?-present
Selling Property
This was the worst experience we have had selling a property. We have sold a few with other estate agents.
We were passed over to every department through the sell, which I do understand. It would have been nice to have one main contact. We were told that there would be continuity if any staff member was sick or holiday, this was not the case. The process stopped and was picked up when staff member back. They must have a lot of graduates coming through, which I do understand they need to learn, the issue was it seemed we had a fresh graduate at every stage so with there lack of experience this really slowed the process down.
We originally had a previous buyer for our property, which we eventually pulled out off, We presumed it was the buyer dragging his feet.
After going through the agonizing process again with next buyer, we soon realized it was the solicitors.
I honestly say it was a stressful experience and one I would not want anyone to go through, also with the drawn out process, we lost literally thousands of pounds and with 3 young kids, that’s not great. I am a person who always sees the good in people and situations. I am not pinpointing one person, it was there whole business setup and ethos, very disappointed. In this situation I would not recommend them at all. Stay well away.
Lawyer named in this review: Ella Wachter
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Efficient and helpful
Sometimes information wasn’t passed through from one team to another and the change in selling price didn’t get updated but otherwise the process was clear and efficient and responses to queries were dealt with quickly.
Having recently dealt with another sale for a deceased relative using a different online system, I would like to have been able to review documents that had already been uploaded. If that was possible, I didn’t manage to work out how to do it. It seemed as if once you had completed a section, there was no going back. It would also have helped to know at the beginning that each team would only deal with one part of the process and then the client would be passed on to another lawyer. However, I might have missed that in all the information sent but the pathway could have been clearer.
All that having been said, I was confident that the conveyancing was in good hands and I was sent information that I should have had when I purchased the property!
I would certainly recommend Lyons Bowe to others for conveyancing and your prices are competitive.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 07 October, 2024
Thank you for the review! Your feedback is much appreciated and helps our team improve.
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Brilliant service
Excellent, professional service. Always on time with tasks that were needed to be completed. Feedback to customer always appropriate and relevant.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 03 October, 2024
Thank you for being our client and leaving us a wonderful 5-star review.
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Sale of 3 Quantock Meadow
Very good service provided and would highly recommend
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 20 September, 2024
Thank you so much for taking the time to leave us a 5-star review.
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House Sale
All round great law firm pleasure to deal with from start to finish.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 23 August, 2024
Thanks a lot for your kind words and for sharing your 5-star review.
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Best legal experience ever
We have just completed on our 9th house and Lyons Bowe have made it the easiest and smoothest transaction ever. The system they use by using different people at different stages is superb and so efficient. We have been updated at every stage. Feel as though I know Ella really well even though we’ve never met, she’s been great. Even two different estate agents commented on their promptness and efficiency.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 01 August, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
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Excellent
The teams were really helpful and responded to my requests. They were efficient and responsive. The process was made easy as an executor.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 30 July, 2024
Thank you so much for giving us 5 stars. You made our day!
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Buying my first home!
I’ve just bought my first home. The lawyers at Lyon’s Bowe have been really helpful, quick at responding, friendly and great at communicating. Their rates are very reasonable and transparent from the start. I Would definitely recommend them!
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 30 July, 2024
Amazing feedback. Thank you so much for giving us 5 stars!
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11 Staddlestones
Very good service, fully satisfied. Was recommended by a family friend and was exactly what we needed.
Thank you to the whole team involved.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 17 July, 2024
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
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Had little experience of Solicitors
there were times when I felt I needed more help due to my age (80+) and the fact that I was not familiar with Solicitors way of doing things (complicated and over involved) I don't find it easy to cope with attachments etc. Felt some, perhaps the younger generation, could be more understanding of the older generation. For instance I don't have very good hearing and my brain is not the quickest! Not all emails were answered and some letters were not received and one sent to wrong address. I would recommend LYONS BOWE with exceptions.
Lawyer named in this review: Ella Wachter
A representative from Lyons Bowe responded to this review on 17 July, 2024
Thank you for the review! Your feedback is much appreciated and helps our team improve.
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