Andrew
Very professional throughout the whole situation, were clear with what was required from me and the time line that they would try to achieve. Excellent updates and communication throughout - process was smooth and they were quick to contact me for instructions if required
A representative from Burt Brill & Cardens Limited responded to this review on 21 June, 2024
Dear Andrew, Thank you for your lovely comment. Jessica is thrilled to hear that you were happy with her and the firm's services. We wish you all the best, and should you ever need any legal services in the future, please do not hesitate to get in touch. Best, The Burt Brill & Carden's team
Was this review helpful? Yes
Excellent service - house purchase
I used Burt, Brill and Cardens for the purchase of my new home in Hove. From the off the service I received was professional, friendly and excellent. I felt that my solicitor Jess was available to me and easy to approach with questions - often quite silly - which I had when navigating what to me is a rather confusing process. All questions answered promptly and clearly and with patience.
Jess was tenacious in her drive to ensure that I, as the the buyer, got the best deal and that any risks were explained to me including options for resolution so that I felt in control of what was happening.
Would absolutely recommend and would use again!
Lawyer named in this review: Jessica Titchener Doyle
Was this review helpful? Yes
Another Fantastic Experience
This is our second time working with Burt Brill & Cardens and we could not recommend them more. They are great communicators and get the job done in the quickest and most efficient way. Jess has been brilliant with the purchase of our new home. We will return to these guys for any future endeavours!
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 08 January, 2025
Thank you for your continued trust in us, Benita. We're delighted Jess and the team provided efficient and effective service for your home purchase. We look forward to assisting you again in the future!
Was this review helpful? Yes
Highly recommended conveyancing
What a stress-free, efficient and professional experience we’ve had with Burt Brill & Cardens (and Jess Titchener Doyle specifically). They made the whole process so straightforward. I found them to be extremely knowledgeable and helpful at every stage of the process. I can’t recommend them highly enough.
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 08 January, 2025
Thank you for your fantastic review! We're delighted to hear that Jess and the Conveyancing team provided you with such a stress-free, efficient, and professional experience. Your recommendation means so much to us!
Was this review helpful? Yes
A great outcome under challenging circumstances
Jess helped me with the sale of my flat in 2024. The transaction took much longer than it had any right to because the online conveyancer representing the buyer was beyond appalling (discourteous, lots of unforced errors, ignored messages from other professionals in the chain). Despite this Jess persevered to get a good outcome. She was always courteous and maintained bulletproof professional etiquette throughout - even when I was getting frustrated. Her communication style is concise and clear and I always got same day responses on email. I really appreciated that I could pick up the phone to speak with the team, and pop into the Brighton office to put faces to names. Can't fault BBC, and have decided to re-engage them to help with a (hopefully much more straightforward) house purchase. Highly recommended.
Lawyer named in this review: Jessica Titchener Doyle
Was this review helpful? Yes
Property Sale
Excellent service throughout. Made the whole process much less stressful than I expected it to be!
Lawyer named in this review: Jessica Titchener Doyle
Was this review helpful? Yes
Great conveyancing service
Jess responded quickly and thoroughly to queries during a house purchase. She was proactive in chasing up responses during a fallow period and very efficient in her work and communication. I felt I was in touch with developments throughout the process and had complete trust in her to look after my interests. Her attention to detail and clear and honest explanation of legal terms was also very much appreciated. Thanks so much!
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 17 September, 2024
Thank you for your thoughtful review. We're so pleased to hear that Jessica provided you with prompt, thorough communication and support during your house purchase. Ensuring our clients feel informed and confident throughout the process is a top priority and we're glad that she could was able to provide that service for you. We wish you all the best for the future, The Burt Brill & Cardens Team
Was this review helpful? Yes
Probate
Thank you to Emily Shearing, Rosie Smith and Jessica Titchener Doyle for their professionalism and their guidance while dealing with probate issues on our behalf. Excellent communication throughout the process, we were constantly updated and given excellent advice. Thank you all for your hard work, it has been very much appreciated.
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 17 September, 2024
Dear Andrew, Thank you for your kind words. We're delighted to hear that Emily, Rosie, and Jessica provided you with the support and guidance you needed. Your appreciation means a lot to the team and we’re glad we could assist you throughout the probate process. Best regards, The Burt Brill & Cardens Team
Was this review helpful? Yes
Great Service and Value for Money
We had an excellent experience when selling our house. Everything was clearly explained. The solicitor dealing with us kept us updated throughout and answered any of our questions promptly and with clarity.
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 27 August, 2024
Dear Brian, Thank you for your wonderful feedback. We’re thrilled to hear that your experience with us during your house sale was so positive and we're glad that we could assist you smoothly. Best regards, The Burt Brill & Cardens Team
Was this review helpful? Yes
Highly recommend for any first-time buyers
Brilliant first-time buyer experience. Highly recommended to anyone which is inexperienced in purchasing property. A what should have been stressful experience was made trouble free. Thank you Madeleine, Jess and Jack, for all your work.
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 30 April, 2024
Dear Lloyd, We're thrilled that you had a positive experience as a first-time buyer. It's wonderful to hear that Madeleine, Jess, and Jack made the process trouble-free for you. Thank you for your recommendation, and we're here anytime you need assistance with property matters. We wish you all the best for the future, The Burt Brill & Cardens Team
Was this review helpful? Yes
Flawless conveyancing
First time buyers. Had a fantastic experience with BB&C, who helped us with every aspect of our house purchase, including sorting out Wills and a Declaration of Trust. Jessica was highly responsive and proactive, chasing all relevant parties so that we could complete as soon and as stress-free as possible. We would recommend her and BB&C to anybody and will certainly come back to them in the future.
Lawyer named in this review: Jessica Titchener Doyle
A representative from Burt Brill & Cardens Limited responded to this review on 30 April, 2024
Dear Anna and Ken, We're thrilled that you had a fantastic experience with our firm and also happy to hear that Jessica was highly responsive and proactive during the house-purchasing process. Thank you for recommending Jessica and our firm and if you ever need legal assistance in the future we will be happy to help. All the best, The Burt Brill & Cardens Team
Was this review helpful? Yes