Terry
5 STAR.
Professional and a pleasure to do business with.
Cathy Bailey - Senior Legal Assistant along with Alan Knight came up trumps and sorted my house sale.
Following the collapse of my first buyers, due to funding issues,
new buyers were found and so the process started all over again, Cathy picking up the pieces and running with it.
The property sale was not the easiest to tackle, what with Title deeds registration, freehold issues, rights of way, you name it the buyers solicitors wanted it.
With Cathy's dogged approach and superb communication skills, she was able to action and see the transaction through to it's completion.
What a result!
Thank you so very much.
Terry Binstead
A representative from Eric Robinson Solicitors responded to this review on 17 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Professional, efficient and very approachable
Eric Robinson Solicitors have been a tremendous support to me and my family. Dealing with Wills, Probate, LPA and house conveyance. Superb service from all departments. Thank you
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 13 August, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Fantastic solicitors
Recently sold 2 properties that were leasehold. Due to cladding issues, the property sale was more complicated than most, however Cathy Bailey took the time to understand and find all the details required and completed both sales as originally planned. We will continuing to use Cathy for all future and sales and Alan Knight for purchases - both are high recommended.
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 27 November, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Highly recommend
We have recently sold a property through Cathy Bailey and Alan Knight at Bitterne Branch. Both were wonderful. Cathy talked me through each step of the sale. Cathy was approachable, knowledgeable and professional throughout and I will continue to use her for all our sales. Highly recommend.
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 27 November, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent service
Just used eric robinson at bitterne to purchase another property and found solicitor Alan Knight and his senior legal secretary Cathy Bailey very efficient with excellent communication and very helpful 10/10 for service.
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 04 October, 2023
Thank you for your review and we are pleased that you enjoyed such a positive experience. we look forward to working with you again in the future.
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Perfection
Absolutely fantastic service from Alan Knight and Cathy Bailey, if there was ever such a thing as a stress free process in buying a property , I can assure you Alan and Cathy delivered it.
Kept me informed the whole way, explained each step in a professional and friendly manner, with the odd dash of humour thrown in.
I would not hesitate to use Eric Robinson in Bitterne again , with such fantastic service and fantastic staff, what’s not to like
Di Pope
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 24 July, 2023
Thank you for your review and your kind comments are much appreciated. We are pleased that our team of Alan and Cathy were ably to facilitate a near stress free experience for you , with a degree of humour. We hope you will be very happy in your new home.
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Property Conveyancing at Bitterne Office
Excellent service from Alan Knight and Cathy Bailey at the Bitterne Office.
Very prompt at replying to emails, easy to contact the office by phone & good service in selling two different properties for us in the last 18 months.
Good customer service is much appreciated.
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 15 May, 2023
Thank you for your review, and your comments have been passed on to Alan and Cathy. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Efficient and professional
We used the firm when we sold a property via Modern Auction. It was important that contracts were exchanged as soon as possible. Alan and Cathy were very professional and efficient and kept us informed of progress. They were also very approachable. Would be happy to use again.
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 08 April, 2022
Thank you for your review and comments. Sales of this type are not always so easy so we are pleased that Alan was able to guide you through the process so smoothly, with Cathy's help. We look forward to working with you again at some point, and thank you for your recommendation to others.
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Excellent Service
A big Thank you to Alan Knight for his excellent service, advice and help in the sale of my property. It couldn't have been better. I will not hesitate to use Alan Knight again and would highly recommend his services. Cathy Bailey at the same office was also exceeding helpful and reassuring. Thank you so much it made the whole process so much easier.
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 13 December, 2021
Thank you for this positive review of our services, and we are very pleased that you found Alan and Cathy to be so helpful and reassuring throughout the transaction. Your comments are much appreciated, and have been fed back to both Alan and Cathy. We hope to be able to assist you again sometime in the future.
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Superb Service
Having purchased land at an auction that I had not seen or in fact read the legal pack for (quite an impulse purchase), Alan Knight had an exceptionally tight timeline to deliver too, and also some potential hurdles! From first contact Alan was on task, gave great advice and ensured that every part of the process was smooth and comprehensive. His advice, great communication and swift and detailed work allowed the purchase to complete ahead of deadline and with minimal disruption to my very busy days! It was a pleasure working with Alan and I would always come back straight to him for any further work. Thank you so much!
Lawyer named in this review: Alan Knight
A representative from Eric Robinson Solicitors responded to this review on 02 September, 2021
Thank you for this excellent feedback, and we are delighted that you have been provided with such great service, particularly given the short time scales involved. We very much look forward to working with you again; maybe, for example, it may be a good idea to look again at your will, given your new acquisition?
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