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20241112190836
Debra
Farah was very professional in dealing with a very stressful house sale. Great service, thank you to all at Barcan & Kirby Solicitors at Kingswood Office.
A representative from Barcan+kirby LLP responded to this review on 13 November, 2024
Thank you for taking the time to leave this review, Debra.
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Residential Conveyancing
This was my 3rd file the previous files with different contact were great. With this file I didn't get any paperwork without asking for it ie asked for property form then had to keep asking for attachments last only recieved after moved in they still had to ask seller/solicitor for it so this form was not reviewed when recieved. Still concerned I don't have everything I would need if I sell.
Lawyer named in this review: Farah Akram
A representative from Barcan+kirby LLP responded to this review on 27 August, 2024
Hi JJ, we’re sorry to read of your frustration. As previously explained, Land Registry applications are out of our control and once we are in receipt of this, we will forward the completed registration to you. If you have any further questions or concerns, please email your solicitor directly.
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Residential Conveyancing
Thorough detailed work provided by Farah and team.
Lawyer named in this review: Farah Akram
Was this review helpful? Yes
Residential Conveyancing
We used B&K for both the selling and buying of properties. Farah Akram was assigned to both and the service we received was excellent. Farah is very knowledgeable and friendly and we knew we could depend on her when ever we needed any advice via email or phone. Everything went smoothly. 10 out of 10.
Lawyer named in this review: Farah Akram
A representative from Barcan+kirby LLP responded to this review on 22 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent service, 100% recommend
Catherine and Farah are excellent at what they do, this is the second time we've used them, ask for them personally, and always will. Even when faced with managing very difficult buyers/sellers they remained professional, tenacious and are honestly are the only reason our entire chain was kept on schedule. They offer great service and communication and are a credit to their organisation. I always recommend them to friends and family.
Lawyer named in this review: Farah Akram
A representative from Barcan+kirby LLP responded to this review on 28 July, 2023
Thank you for taking the time to leave a review, Victoria. We appreciate the positive feedback and look forward to working with you again in the future.
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Awful experience with Farah Akram - First time buyers
Farah Akram at Barkan and Kirby Kingswood was really bad in handling our house move. Farah failed to inform us that we needed to sign and return by post a contract and mortgage deed until (when we asked if there was anything we needed to do) 3 days before our due exchange and completion date. Once this was done we then had a 5-day wait to draw down the mortgage - this caused immense stress and meant we had to delay moving until the following week. We fully expected Farah had caused the whole chain to fall through as the sellers had a hard deadline for schools, luckily we managed to agree a week's delay.
In the month before our exchange date, Farah also went on leave without telling us for 2 weeks and having not replied to 3 emails over a 2 week period prior which again very nearly made our house sale fall through. We asked to have another solicitor on our case but the manager told us Farah was an excellent solicitor and she had talked to her about the issues, however Farah then proceeded to incorrectly withdraw our deposit funds 3 times. I've never complained about anyone online before but honestly don't use Barcan and Kirby. Luckily my partner was a solicitor so knew what she was doing and we ended up cutting out Farah and doing the final negotiations ourselves.
Lawyer named in this review: Farah Akram
A representative from Barcan+kirby LLP responded to this review on 24 February, 2023
Thank you for taking the time to leave your feedback, Toby. We apologise that our service didn’t meet your expectations. We’ve looked into your matter and it seems this was a complex case. We would welcome the opportunity to discuss this with you, so please email us on hello@barcankirby.co.uk and somebody will get back to you.
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Residential Conveyancing
Very good service- just would wont to be able to talk to someone without the effort, even just once to introduce herself.
Lawyer named in this review: Farah Akram
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Residential Conveyancing
Note The letter accompanying this satisfaction survey suggest you'll keep the file for 16 years, which is right?
Lawyer named in this review: Farah Akram
Was this review helpful? Yes