We've regularly used D&O for all are legal issues throughout our lives and have been satisfied with the company service

Always feel valued as a customer , making the legal issues & processes understandable, feel you can ask questions if you don’t understand the legal language etc Very approachable and personable as opposed to some lawyers I’ve experienced who frankly come across as arrogant professionals

Debenhams Ottaway have now assisted me directly with two transactions - the initial sale of my flat (which was a little complicated due to the involvement of an unrelated third-party solicitor) and the later purchase of my new flat. Nigel Drake and his assistant Amanda Baker were both helpful and friendly throughout (as was Stuart Harries, who had a brief involvement during the sale process) and kept me up to date with what was happening. There were some complications and delays (caused by a third-party), but they kept things moving as much as they were able under the circumstances and got everything resolved. Overall I am very satisfied with the service provided.

great communication from the team and particularly Amanda

Nigel Drake and Amanda Baker were always very helpful and clear about what needed to happen at each stage.

Nigel is a highly personable individual with a strong customer focus and commitment to quality service delivery. Nigel manages to combine commercial, result focused action with a friendly and very human interaction.