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Jason
From first contact through to finalising very professional. Would recommend and use again.
A representative from Downie & Gadban Solicitors responded to this review on 19 January, 2022
Thank you so much for taking the time to leave a review. We really appreciate it.
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Superb.
We were placed in a hideous situation. We sold a horse that proved to be unsuitable to the buyer. Taking the horse back and refunding the money was not satisfactory for the buyer. She decided to take us to court for all the transportation costs, the livery costs for the time she had the horse and a range of associated expenses which were at best spurious.
My wife and I had absolutely no idea what to do, we are not professionals and our horses are really family pets, we just have too many.
We were recommended to speak to Robert Small. Following a brief conversation I furnished Robert with all the relevant bits and pieces.
Within a couple of days Robert had prepared a defence and even more importantly gave my myself and my wife a huge feeling of confidence. From that moment on I absolutely knew we had made the right choice and felt absolutely certain we were in safe hands.
Without dragging out the painful details of the case I would like to point out that Robert handled everything, he predicted every move the woman and her lawyer would make before they made it. His letter writing was on another level, so much so that the woman completely capitulated and dropped the case.
I cannot speak highly enough of Robert's professionalism, knowledge and calm, considered council. I thoroughly recommend getting him on your side or if he is acting for your adversary, then I'm sorry.
Lawyer named in this review: Robert Small
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Exceptional service
Robert at Downie and Gadban Solicitors supported us in resolving a historic dispute over a period of about a year. Robert met all my expectations of a solicitor; efficient, professional, knowledgeable and punctual. His explanations were clear, he was always prepared to reexplain if required and this was never too much trouble. For all those reasons should we need a solicitor in his area of speciality we would certainly return. However, more than anything we were grateful for Roberts unwavering patient and kindness. I found the process very stressful and always left conversations with Robert feeling much calmer and able to rationalise. Robert made a very difficult experience much easier.
Lawyer named in this review: Robert Small
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Great advice delivered clearly.
We received clear advice from Robert Small who steered us through a particularly difficult residents' management company issue.
He was always supportive but at times, quite rightly, challenging to us to ensure that we had considered the risks and possible impact of any decisions we were considering.
All actions were followed up in a timely manner and with great professionalism.
Lawyer named in this review: Robert Small
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Difficult Case, Excellent Result
Robert Small is a a highly experienced and extremely capable solicitor who helped me on a very unusual and difficult case. English is not my first language yet he took the time to help me and explain everything in detail. He shows empathy whilst being very pragmatic and realistic in his approach. We won the day.
Lawyer named in this review: Robert Small
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Professional service
Robert is very professional and explained everything clearly to us. He is very knowledgeable and understanding and offered us clear and concise advice. I would highly recommend him.
Lawyer named in this review: Robert Small
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Professional and Informative
I cannot fault the service offered by Downie & Gadban. I never had to chase for information or progress on my case; updates were regular and informative. I always knew what the next phase of the process was going to be and the potential outcomes.
I enjoyed working with Robert Small. He is meticulous, professional, approachable and speaks in terms that are very easy for a layperson to understand.
Lawyer named in this review: Robert Small
A representative from Downie & Gadban Solicitors responded to this review on 29 June, 2021
Thank you so much for the positive review of Robert Small, we are very grateful.
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Money claim
From the point of initial advice thru to conclusion of this case I would rate the service and advice I received as first class.
Mr Robert Small was very professional , honest and candid with me. I was kept informed and updated on both fees and process throughout the entire claim.
Lawyer named in this review: Robert Small
A representative from Downie & Gadban Solicitors responded to this review on 27 April, 2021
Thank you for taking the time to leave a review for Robert Small. We appreciate the positive feedback.
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Commercial Dispute
We recently used Mr Robert Small if Downie and Gadban to help with a commercial property issue. The service we received was excellent and the price reasonable. Mr Small was very proactive in getting the matter resolved quickly. Highly recommend.
Lawyer named in this review: Robert Small
A representative from Downie & Gadban Solicitors responded to this review on 24 September, 2020
We are very pleased Robert helped resolve the matter for you. Thank you for taking the time to share your experience.
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An Excellent Experience.
I used the services of Robert Small of Downie and Gadban for several cases and he has been an absolute pleasure to work with. His fees are fair and reasonable and Robert is always very transparent with costs. The service provided is very professional and of the highest standard and Robert's wide and varied knowledge of the law shows in his work. He has proven to be an excellent Solicitor and one who I will continue to use moving forwards on both business and personal legal matters. I cannot recommend him highly enough and his success rate on the cases I have instructed him on pay testament to his experience and abilities.
Lawyer named in this review: Robert Small
A representative from Downie & Gadban Solicitors responded to this review on 17 August, 2020
Thank you so much for leaving such a positive review for Robert Small. We are delighted you are happy and we look forward to working with you in the future.
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Robert Small
What a fantastic fast and thourgh service ,not surprised ,i am up in Newcastle ,but advised to use Robert Small even though ,he is down in Portsmouth would not go anywere else if needed a debt recovery solicitor ,once again thank you Robert.
Lawyer named in this review: Robert Small
A representative from Downie & Gadban Solicitors responded to this review on 26 June, 2020
We are delighted you were happy with Robert Small's service and speed. Thank you for leaving a 5* review
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