Collected on Google
20240310100100
Tim
Excellent team of conveyancing lawyers. Wendy, Sam and William did an excellent job for us on our sale and transaction. Their other colleagues were also delightful to deal with. Thanks everyone.
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 20 March, 2024
Thank you for your lovely review, Tim. I will, of course, pass this onto your team.
Was this review helpful? Yes
Selling and buying
Selling and buying was very stressful and complicated at times but Jenni, Sam Bimpe were on hand to support and assist with any questions I had. It takes time which I understood and I had clear and thorough reports, communication and guidance throughout. Thank you ladies! Will be recommending to all my friends.
Lawyer named in this review: Samantha Brett
Was this review helpful? Yes
Great experience
I had a great experience working with Proddow Mackay on the purchase of my flat. They were professional, thorough, and communicated every step clearly, which made the process much smoother. They handled the paperwork efficiently, keeping me informed and reassured throughout. Whenever I called, they answered and I had a quick feedback on any questions I raised.
Bimpe mainly took care of all my documents and Sent communications regularly. Also thank you Sam and William for your email support. I highly recommend for anyone looking for a reliable and dedicated solicitor for property transactions.
Lawyer named in this review: Samantha Brett
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 19 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Disappointed & Frustrated
Proddow Mackay had my file for nearly 5 months and only 3 weeks before my mortage offer was due to expire, source of funds were being looked into. Bimpe, William and Sam failed to respond to my emails on many occasions. I was constantly having to chase. I requested a phone call from Sam to discuss my concerns but she rather go back and forth via email. Not once have the taken accountability for their mistakes. I went around in circles, William would ask me for a document and within the following weeks Bimpe would ask me to provide the same document. No communication within the team let alone communication with myself. This process has caused a great deal of stress, when I let Sam know this, there was no empathy. Proddow Mackay.law was referred to me by mortage advisor and this a big mistake.
Lawyer named in this review: Samantha Brett
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 07 November, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
Sale of 12 Simmonds close
Great from start to finish, no problems at all, super service and speedy when needed and slowed on instruction from myself. Sam Brett was amazing throughout.
Lawyer named in this review: Samantha Brett
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 18 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Overall a good experience
Although we felt the need to email or phone on several occasions in order to get up-dates on the process, our sale was handled professionally overall. E-mails were, however, responded to promptly and calls were always picked up or returned the same day. Overall a not unpleasant experience. We will use them again.
Lawyer named in this review: Samantha Brett
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 10 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Job well done.
What should have been straightforward conveyancing wasn't, due to the buyers side, and the team made every effort to keep communications open until completion.
Lawyer named in this review: Samantha Brett
Was this review helpful? Yes
Leasehold purchase
The whole team were great, really attentive and answered any questions I had. It was so easy to speak to someone over the phone when needed and any issues were sorted promptly.
Lawyer named in this review: Samantha Brett
Was this review helpful? Yes
Brilliant service
To be honest, they always answer the phone, they’re quick to respond to emails and they’re realistic about time frames so I really can’t complain. My property was relatively complex and they handled it extremely well
Lawyer named in this review: Samantha Brett
Was this review helpful? Yes