We were recommended to use Bannister Preston as our solicitors for our first house purchase in September 2024, and absolutely would not use them again and would not recommend them unfortunately.

We often had to chase up replies to emails and when we requested call backs these were very rarely returned. We once were promised an urgent call back 4 times in one day that never happened (1 week before our completion date).

There was a few issues with our searches which could have been sorted months in advance, however were left until the week of completion despite us chasing this up multiple times in the weeks prior.

Eventually we spoke to David who did get everything sorted for us in a few days, so we were able to complete on the house on time. However, this was by the absolute skin of our teeth. David was great, made time for us, and kept us in the loop of what he was doing so we knew where things were up to. The same can’t be said for the other staff we spoke with, unfortunately.

Ultimately, despite David being able to help us over the finish line and offering his genuine apologies for the previous errors, we couldn’t recommend Bannister Preston as a solicitors, as the failings greatly outweighed the pros.

Straight forward from start to finish, seamless process of buying a new build with this company, the whole team have been amazing!
David Hughes and his team were amazing and I couldn’t recommend them highly enough!

Completed my purchase in record time, fairly quick response to queries or issues, and clear communication all round. What more could you ask for? I was pleased to have used Bannister Preston as my solicitors. Keep up the good work guys

The purchase of our first home could not have been smoother, thanks to Bannister Preston!

We sold & bought our new house using Melony Dunn @ bannister preston acting for David Carter Hughes & she was fantastic throughout. Dealing with challenges & errors from the chains solicitors to complete both our sale & purchase Melony was outstanding. Unless you go through the process you couldn’t imagine how complicated it can become, Melony dealt with everything, constantly communicating with us & managing to pull everyone else together to achieve the end result. She has earnt our total respect over the past few months .

Having sold my Mother’s property using a local solicitor in Widnes and since using Bannister Preston for the sale of our house and the purchase of our new home the difference is chalk and cheese. Bannister Preston and all the people I spoke to have provided exceptional service in an extremely friendly but professional manner throughout. In addition their rates are very competitive by comparison to my earlier experience with my Mother’s house. We would have no hesitation whatsoever in recommending this firm whether selling or purchasing. We would like to extend a massive thank you to all.

The staff at Bannister Preston assisted with the sale of my property and purchase of my new house. The sale was drawn out through no fault of Bannister Preston, they were tenacious when it came to chasing for updates and efficient in sending through documents for review and signatures. They explained the legal jargon in a calm and patient manner, and were always available to answer any questions I had during the sale and purchase process. I would definitely recommend them to anyone looking for a solicitor firm.

Excellent service. Really helpful and friendly. Gave concise advice all the way through and I never felt it was any trouble when emailing or calling. Would 100% recommend to people.

Excellent service from Melony Dunn during what was a times a very stressful house sale and purchase. she was always available, quick to respond both by telephone and email. She fully understood all the issues and our situation, protecting our interests and supporting us throughout the process.

We couldn’t be happier with the service we have received from Bannister Preston. They know what they’re doing and were priced very competitively so we’d have no hesitation in recommending them for a move!

Outstanding company, I’ve used Bannister Preston for all my conveyancing & legal work for over 15yrs! David Carter-Hughes & his team are super professional, friendly & excellent value. I would highly recommend them to anyone.