Alex
We have used Watermans to sell both our properties and to buy our new home together. Cannot thank the team enough, Tzana & Donna our contacts and negotiators for our sales- both amazing at what they do! Morgan who helped with our purchase and the back an fourth on dates of entry- Also a special thanks to Evie who dealt with all our legal work for our sale and endless questions-everything handled so efficiently and with understanding! Thank you all for everything :)
Thank you for taking the time to leave such a positive review for the team!
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Wonderful Watermans
I could not recommend Donna and all the team at Watermans highly enough. Having dealt with other estate agents previously, I can truly say they are a cut above the rest.
The presentation of the property, the photographs and the blurb were all presented immaculately and showed the property at its very best.
The team are always willing to go out their way to do anything for you. From advice, to carrying out viewings… and tidying away bits when you forget you have a viewing!
Lindsey on the sales team is a joy to speak to. Donna, Lindsey and Tzana are a true asset to the firm.
Aaron and Evie on the legal side have been great too and always on hand with quick updates and answers to ensure a seamless sale.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 21 December, 2023
Thank you for taking the time to leave a positive review for Donna & the team!
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Complete, excellent value and courteous experience
From start to finish with both Kimberley Mackay our initial contact and solicitor in charge and then when the sale was being prepared with Tzana Webster, the marketing and presentation and finally the sale and the completion with Frances Campbell, it felt as if we had an army of serious professionals aiding us through some very difficult times whilst always responsive and confident in their abilities to resolve any of the problems.
We chose them from afar whilst living in Italy, we have never met them them face to face IRL but they have become relied upon advisers and people that allowed us to trust a process that we had no clue of and they made it appear seamless and and easy.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 15 December, 2023
Thank you for taking the time to leave a positive review for Kimberley, Tzana & Frances! We are glad to hear that the team were able to make the process straightforward for you.
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Tzana is Simply Amazing!
Tzana helped my family with our first home purchase in the East Lothian/Edinburgh area. Her knowledge, professionalism, and effective communication are second to none. Not only was Tzana efficient and prompt with her responses, but her attention to detail helped us to realize an oversight made on our end - ultimately allowing us to raise our bid by £15,000 and put forth our best offer in such a highly competitive market. Furthermore, Tzana is a thoughtful and kind individual, who we thoroughly enjoyed on a personal level. We would give Tzana 10 stars if able, and we highly recommend her services to anyone looking. You will not regret it!
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 24 November, 2023
Thank you for taking the time to leave a review for Tzana! We are glad to hear that your experience was so positive - and congratulations on buying your first home!
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Perfect service
When trying to choose an estate agent to handle the sale of our flat, we chose Watermans because we had seen a lot of recommendations for them, and Tzana specifically. Now we can see why! Tzana made the whole process so easy and stress-free, and her enthusiasm and friendliness made her a joy to work with. She kept us updated at every step, and we couldn't have asked for a better experience. Thank you!
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 20 October, 2023
Thank you for taking the time to leave a review for Tzana - we are glad to hear that your experience was a positive one!
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T Webster review
We recently met Tzana at an open home and we were so impressed with her knowledge and enthusiasm. We have just moved back to Scotland after living overseas for many years and Tzana has helped us navigate our way back on to the Edinburgh property market- she has been invaluable and we are so pleased to have met her.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 09 October, 2023
Thanks for taking the time to leave a positive review for Tzana!
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Professional and Positive
We sold our flat through Watermans and the whole experience was very positive. The team were great to deal with, really felt that they had our best interests at heart throughout the process. Communication was good, and the advice we received was sound. It was easy to discuss potential approaches that we could take on our sale. On the couple of occasions when we needed a swift response it was forthcoming. Will recommend.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 04 September, 2023
Thank you for taking the time to leave a review. We are glad to hear that our property team was able to make your property sale experience a positive one!
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Brilliant service from an experienced team
We would like to thank Tzana, Lindsey, Emma and Frances for their dedicated care and attention. Throughout the process we have been kept informed, advised and reassured when necessary in a calm, friendly and professional manner. They helped to make a difficult process far less stressful. This has been much appreciated: a great team! Sincere thanks!
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 23 August, 2023
Many thanks for taking the time to leave a review for the property team! We are pleased to hear that they were able to make the process stress-free for you.
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Fantastic
Tzana was an absolute star. My wife and I worked with Tzana to sell our flat and buy our first house. Her communication was first class and her drive and enthusiasm gave us peace of mind that we were in safe hands.
We managed to sell our flat in record time for a price we didn't think we'd achieve thanks to Tzana's advice and experience. Even when the initial sale fell through Tzana was on hand to manage the situation and got everything sorted. She had us back on the market and sold again in under 2 days.
I would have no hesitation in recommending Watermans thanks to Tzana's professionalism and hard work.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 03 July, 2023
Thank you for leaving a review for Tzana - we are glad to hear about your positive experience!
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Sale In Glasgow
I was delighted with the price that the team managed to achieve for this flat. Having an office in Glasgow made logistics easier for surveyor access etc. Would highly recommend.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 03 July, 2023
Thank you for taking the time to leave a positive review!
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Fantastic Service
Tzana, Lindsey, Emma, Donna and Alex, thank you all so much for helping me through the process of selling my flat. Excellent communication and service throughout. All the sales team/solicitor were friendly, enthusiastic and knowledgeable. The whole process was quick, easy and totally stress-free. I can't thank you enough. I would highly recommend Watermans to anyone considering selling their property.
Lawyer named in this review: Tzana Webster
A representative from Watermans responded to this review on 03 July, 2023
Thank you leaving such a positive review for the team! We are glad to hear that the process was made stress-free for you.
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