Jack
Diane Spurs of Freers Askew and Bunting Solicitors in Hartlepool made my first time house purchase so much easier than first anticipated. Diane communicated excellently with me throughout the process, and made me feel at ease, explaining things and being thorough within the process. Thanks again Diane, and I'd highly recommend Freers Askew and Bunting Solicitors.
A representative from Freers Askew Bunting Solicitors Limited responded to this review on 10 December, 2024
Dear Jack, Thank you for your kind words and recommendation. We’re delighted Diane made your first home purchase smooth and stress-free. Wishing you happiness in your new home! Best regards, Freers Askew Bunting Solicitors Limited
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House sale
No problems . The team were helpful and efficient .
Lawyer named in this review: Diane Spurs
A representative from Freers Askew Bunting Solicitors Limited responded to this review on 25 September, 2024
Thank you for your feedback, Jude. We're glad to hear that our team was helpful and efficient. Your satisfaction is our priority.
Was this review helpful? Yes
Dreadful and to be avoided in my opinion.
After some delay I (quite rightly) pointed out that any holdup’s were entirely their fault as I had expedited absolutely everything asked of me. She clearly didn't like accepting any fault and cancelled my conveyancy. Incidentally they ‘found’ our missing passport and driving licence ID about a week later despite chasing us for it.
After 8 months of viewings, for it to land on the desk of this particular lady was very unfortunate. I filed an official complaint and another solicitor from the branch asked if the slate could be wiped clean and start again but the damage was already done, the sale was lost and no explanation or apology was forthcoming. Make an informed choice as I cannot recommend.
Lawyer named in this review: Diane Spurs
A representative from Freers Askew Bunting Solicitors Limited responded to this review on 17 September, 2024
Dear Derek, we are sorry to hear about your experience. We appreciate your feedback and take it seriously as we strive to improve our services. Best Regards, Freers Askew Bunting.
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House conveyancing
From start to finish always kept me up to date with progress and chased anything that was required to move things forward.
Lawyer named in this review: Diane Spurs
A representative from Freers Askew Bunting Solicitors Limited responded to this review on 27 August, 2024
Dear Mike, Thank you for your feedback. We’re pleased to hear that you were kept updated and that we effectively moved things forward. Sincerely, Freers Askew Bunting Solicitors Limited
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Conveyancing
Diane, Denise and Michelle helped us sell and purchase a property between January and April 2024. The service they provided was excellent and very fast. They were always available to talk to via telephone and answered emails promptly. They were so good and we were so pleased that we are now using them again to buy and sell our next property.
Lawyer named in this review: Diane Spurs
A representative from Freers Askew Bunting Solicitors Limited responded to this review on 23 July, 2024
Dear Stephanie, Thank you for your wonderful feedback. We're thrilled to hear Diane, Denise, and Michelle provided excellent and prompt service. We look forward to assisting you with your next property transactions. Best regards, Freers Askew Bunting Solicitors Limited
Was this review helpful? Yes
House purchase
Great communication throughout the process, regular updates, quick replies to queries. Fantastic service, would highly recommend
Lawyer named in this review: Diane Spurs
A representative from Freers Askew Bunting Solicitors Limited responded to this review on 10 June, 2024
Dear Mark, Thank you for your kind words! We're delighted to hear that Diane's communication and service met your expectations during your house purchase. Your recommendation means a lot to us. Should you need assistance in the future, don't hesitate to reach out. Best regards, Freers Askew Bunting Solicitors Limited
Was this review helpful? Yes