Collected on Google
20241114142555
ALAN
Rachel and Kelly have done a wonderful job in our sale and purchase. It became quite complicated due to a mistake by the lender and they really pushed everything through so thankyou so much to both of you. Xx
A representative from HSR Law Limited responded to this review on 18 November, 2024
Thank you for your kind words Alan! We are so glad Rachel and Kelly were able to navigate the complications and ensure a smooth sale and purchase. We truly appreciate your trust!
Was this review helpful? Yes
5 Stars! Would highly recommend
Absolutely fantastic service from start to finish. I contacted Kelly regarding my previous Will which no longer stood due to marriage.
Kelly went above and beyond to help us, we cant thank her enough. Would highly recommend.
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 31 October, 2024
Thank you for your fantastic feedback! We’re so glad to hear that Kelly provided you with excellent service while updating your Will. It's great to know that she went above and beyond to assist you during this important process. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you need any further assistance in the future, please don’t hesitate to reach out!
Was this review helpful? Yes
Approachable and Proactive
Kelly was extremely helpful with my queries. If she wasn't sure of anything she would check it out then get back to me with a definite answer. I paid slightly more than was initially quoted because there was more work to be done than at first anticipated. Also, I didn't realise VAT wasn't included in the quote. Overall Kelly was an exemplary asset to the firm.
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 04 October, 2024
Thank you for your feedback. We're glad to hear that Kelly was helpful and thorough in addressing your queries. We appreciate your understanding regarding the additional work and VAT. Your kind words about her service mean a lot to us.
Was this review helpful? Yes
Making a Will
Although our Wills were straightforward, we were given full advice as to the format. We used a redcross "free will service" which the Solicitors accepted so the cost was zero, but all dealt with professionally. Will definitely use again.
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 27 September, 2024
Thank you for your positive feedback! We're glad to hear that you found our service professional. It’s great to know you had a seamless experience, and we appreciate your trust in us.
Was this review helpful? Yes
Satisfied customer
Extremely happy with all aspects of the procedure
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 01 August, 2024
Thank you, Colin, for your positive feedback. We are delighted to hear that you are extremely happy with all aspects of the service provided by Kelly, during your Wills matter. Ensuring our clients' satisfaction is our top priority, and it is gratifying to know that we have met your expectations.
Was this review helpful? Yes
Understanding Legal Jardon
Our solicitor explained everything to us, as a lot of the language of law is confusing to the lay person. We will recommend HSR Law to anyone needing legal help.
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 23 July, 2024
Dear Kay, Thank you for your positive review. We’re glad our solicitor could clarify the legal process for you. Your recommendation is much appreciated. Best regards, HSR Law Limited
Was this review helpful? Yes
Will Service
Kelly was very approachable friendly and explained every to us very well. She was prompted with the paperwork provided and answered questions we had efficiently. The making of our Wills was a painless experience and I would recommend without hesitation
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 17 July, 2024
Thank you for your kind words. We're glad to hear that Kelly provided approachable and efficient service, making the process of creating your Wills painless. Your recommendation is greatly appreciated. Best Wishes, HSR Law.
Was this review helpful? Yes
Will
Our Will needed updating after 35 years! We took the bull by the horns and contacted HSR Law. It was the easiest process, staff were fantastic and the process completed within two weeks. Highly recommend them. Thank you
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 28 May, 2024
Thank you for your feedback! We're thrilled to hear that updating your Will with HSR Law was a smooth and efficient process. We appreciate your recommendation and are here for any future legal needs you may have. Best regards, HSR Law Limited
Was this review helpful? Yes
Will
A caring organisation with honest professional advice and excellent follow up. We will use HSR Law again
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 15 May, 2024
Thank you! We're glad you found our advice caring and professional. We look forward to assisting you again at HSR Law.
Was this review helpful? Yes
Update of Wills
Our questions and instructions were answered and implemented as requested. The whole process was carried out by Kelly Clarke in a friendly and professional manner. Very pleased with everything
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 17 April, 2024
Thank you, Terry! We're pleased to hear Kelly provided friendly and professional service in the area of wills, ensuring your questions were answered and instructions implemented as requested. We appreciate your feedback and are glad we could assist you. Best Regards, HSR Law Limited
Was this review helpful? Yes
Would definitely recommend
Used for setting up Lasting Power of Attorneys. From start to finish it was seamless and done in a timely manner
Lawyer named in this review: Kelly Clarke
A representative from HSR Law Limited responded to this review on 17 April, 2024
Thank you, Helen! We're glad to hear your experience with Kelly setting up Lasting Power of Attorneys was smooth and timely. We're here for any future needs you may have. Best Regards, HSR Law Limited
Was this review helpful? Yes