Solicitor at Gould & Swayne Limited
Harriet Wilder
Solicitor
SRA ID: 650743
Harriet Wilder is an employee with Gould & Swayne Limited. She has 4 years' experience working as a solicitor.
21 Broad Street, BA5 2DJ
Licensed for 4 years
Practice Areas
2 Client Reviews
Overall experience
- Value For Money
- Approachability
About Harriet Wilder
Harriet Wilder is an employee with Gould & Swayne Limited. She has 4 years' experience working as a solicitor.
Languages Spoken: English
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Poor throughout
We usually use another solicitor and have to say the service on this occasion was woeful compared to past experience. Poor communication, 6 months to complete on a deceased estate from cash buyers, broken promises, the list goes on. Given the service we received I feel that the charge for the service was significantly more than the value and expertise provided. Would not use this solicitor again.
Lawyer named in this review: Harriet Wilder
A representative from Gould & Swayne Limited responded to this review on 19 March, 2024
We are sorry to hear of your concerns with our service. Please can you contact us to discuss this further or visit Complaints Policy | Gould & Swayne to raise a complaint.
Was this review helpful? Yes
Very poor service
We bought our property on 22 Sept, a deceased estate and we were cash buyers, with no chain. We completed the purchase on 7 March, almost 6 months later. We have continually experienced false promises on when activities would be completed, been asked for information twice regularly and last minute requests. We have used G&S before and always had good service but would not use again if this was the solicitor we were stuck with. I appreciate that things are not always straight forward but 6 months to complete on an empty house when you are a cash buyer is ridiculous, especially when you are hoping for a quick process.
Lawyer named in this review: Harriet Wilder
A representative from Gould & Swayne Limited responded to this review on 08 March, 2024
Thank you for taking the time to leave your feedback. We apologise that our service didn’t meet your expectations on this occasion. We would welcome the opportunity to discuss this with you, so please email us on wells@gouldandswayne.co.uk and somebody will get back to you.
Was this review helpful? Yes